Drive operation and maintenance
Chapter 4
STT20000A Product Manual
Page 29
3.
Try a different tape—preferably one that has never been used.
4.
Check all cable connections for proper contact.
5.
Clean the tape drive head as previously instructed. Then try the operation
again.
If problems persist, contact your tape drive supplier or Seagate technical support at
US and Canada
1-800-SEAGATE (1-800-732-4283)
Outside US and Canada
1-405-936-1234
Seagate Web Site
http://www.seagate.com
Seagate BBS
1-405-936-1630
Before you call technical support, be sure that you have the documentation for your
computer and for all installed peripheral devices.
Summary of Contents for STT20000A
Page 1: ...STT20000A ATAPI Minicartridge Drive Product Manual...
Page 22: ...Chapter 2 Specifications Page 14 STT20000A Product Manual Notes...
Page 30: ...Chapter 3 Installation Page 22 STT20000A Product Manual Notes...
Page 38: ...Chapter 4 Drive operation and maintenance Page 30 STT20000A Product Manual Notes...
Page 78: ...Chapter 6 Tape Format Page 70 STT20000A Product Manual Notes...