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16

Constellation SAS Product Manual, Rev. E

Caution.

The drive motor must come to a complete stop prior to changing the plane of operation. This time is 
required to insure data integrity.

6.2.4

S.M.A.R.T.

S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended 
to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a 
failure to allow you to back up the data before an actual failure occurs.

Note.

The drive’s firmware monitors specific attributes for degradation over time but can’t predict instanta-
neous drive failures.

Each monitored attribute has been selected to monitor a specific set of failure conditions in the operating per-
formance of the drive and the thresholds are optimized to minimize “false” and “failed” predictions.

Controlling S.M.A.R.T.

The operating mode of S.M.A.R.T. is controlled by the DEXCPT and PERF bits on the Informational Exceptions 
Control mode page (1Ch). Use the DEXCPT bit to enable or disable the S.M.A.R.T. feature. Setting the DEX-
CPT bit disables all S.M.A.R.T. functions. When enabled, S.M.A.R.T. collects on-line data as the drive performs 
normal read and write operations. When the PERF bit is set, the drive is considered to be in “On-line Mode 
Only” and will not perform off-line functions.

You can measure off-line attributes and force the drive to save the data by using the Rezero Unit command. 
Forcing S.M.A.R.T. resets the timer so that the next scheduled interrupt is in two hours.

You can interrogate the drive through the host to determine the time remaining before the next scheduled mea-
surement and data logging process occurs. To accomplish this, issue a Log Sense command to log page 0x3E. 
This allows you to control when S.M.A.R.T. interruptions occur. Forcing S.M.A.R.T. with the RTZ command 
resets the timer.

Performance impact

S.M.A.R.T. attribute data is saved to the disc so that the events that caused a predictive failure can be recre-
ated. The drive measures and saves parameters once every two hours subject to an idle period on the drive 
interfaces. The process of measuring off-line attribute data and saving data to the disc is uninterruptable. The 
maximum on-line only processing delay is summarized below:

Reporting control

Reporting is controlled by the MRIE bits in the Informational Exceptions Control mode page (1Ch). Subject to 
the reporting method, the firmware will issue to the host an 01-5Dxx sense code. The error code is preserved 
through bus resets and power cycles. 

Determining rate

S.M.A.R.T. monitors the rate at which errors occur and signals a predictive failure if the rate of degraded errors 
increases to an unacceptable level. To determine rate, error events are logged and compared to the number of 
total operations for a given attribute. The interval defines the number of operations over which to measure the 
rate. The counter that keeps track of the current number of operations is referred to as the Interval Counter.

Maximum processing delay

On-line only delay

 

DEXCPT = 0, PERF = 1

Fully-enabled delay

 

DEXCPT = 0, PERF = 0

S.M.A.R.T. delay times

220 milliseconds

455 milliseconds

Summary of Contents for ST9500430SS - Constellation 7200 500 GB Hard Drive

Page 1: ...Product Manual Constellation SAS 100538693 Rev E September 2010 Standard Model ST9500430SS Self Encrypting Drive Model ST9500431SS SED FIPS 140 2 Model ST9500432SS...

Page 2: ...blication may be reproduced in any form without the written permission of Seagate Technology LLC One gigabyte or GB equals one billion bytes and one terabyte or TB equals one trillion bytes Your compu...

Page 3: ...sectors minutes 11 5 2 3 General performance characteristics 11 5 3 Start stop time 11 5 4 Prefetch multi segmented cache control 12 5 5 Cache operation 12 5 5 1 Caching write data 13 5 5 2 Prefetch o...

Page 4: ...pported commands 38 10 0 Defect and error management 39 10 1 Drive internal defects errors 39 10 2 Drive error recovery procedures 39 10 3 SAS system errors 40 10 4 Background Media Scan 41 10 5 Media...

Page 5: ...lation SAS Product Manual Rev E iii 12 4 7 Power 60 12 5 Signal characteristics 60 12 5 1 Ready LED Out 60 12 5 2 Differential signals 61 12 6 SAS 2 Specification Compliance 61 12 7 Additional informa...

Page 6: ...iv Constellation SAS Product Manual Rev E...

Page 7: ...ns per second 27 Figure 4 Location of the HDA temperature check point 28 Figure 5 Recommended mounting 31 Figure 6 Mounting configuration dimensions 34 Figure 7 Example of FIPS tamper evidence labels...

Page 8: ...2 Constellation SAS Product Manual Rev E...

Page 9: ...Presales Technical support Global Support Services telephone numbers business hours Authorized Service Centers For information regarding Warranty Support visit http www seagate com www en us support w...

Page 10: ...re a differentiation between drive based encryption and other forms of encryp tion was necessary Product data communicated in this manual is specific only to the model numbers listed in this manual Th...

Page 11: ...his product manual 3 1 1 Electromagnetic compatibility The drive as delivered is designed for system integration and installation into a suitable enclosure prior to use The drive is supplied as a suba...

Page 12: ...Tick If this model has the C Tick Marking it complies with the Australia New Zealand Standard AS NZ CISPR22 and meets the Electromagnetic Compatibility EMC Framework requirements of Australia s Spectr...

Page 13: ...re that restricted substances are not utilized in our manufacturing operations labora tory analytical validation testing and an internal auditing process to ensure that all standard operating procedur...

Page 14: ...l have provisions for Security of Data at Rest based on the standards defined by the Trusted Computing Group see www trustedcomputing group org The head and disc assembly HDA is sealed at the factory...

Page 15: ...t correction length of 520 bits No preventive maintenance or adjustments required Embedded servo design Automatic shipping lock Dedicated head load unload zone Self diagnostics performed when power is...

Page 16: ...ity environment and at the same time provide users with flexibility if they choose Seagate recommends product planning in one of two modes 1 Seagate designs specify capacity points at certain block si...

Page 17: ...ed depending on sparing scheme and sector size requested Single unit shipping pack The drive is normally shipped in bulk packaging to provide maximum protection against transit damage Units shipped in...

Page 18: ...ation speed 7 200 rpm Avg rotational latency 4 16 msec 5 2 Seek performance characteristics See Section 12 4 1 SAS physical interface on page 56 and the SAS Interface Manual part number 100293071 for...

Page 19: ...s listed in the SAS Interface Manual less than 3 seconds after DC power has been applied If the drive receives a NOTIFY ENABLE SPINUP primitive through either port and has not received a START STOP UN...

Page 20: ...for the moment That is the drive does not check in the buffer segments for the requested read data but goes directly to the medium to retrieve it The retrieved data merely passes through some buffer s...

Page 21: ...mmand after the data has been transferred into the cache but before the data has been written to the medium If an error occurs while writing the data to the medium and Good status has already been ret...

Page 22: ...is determined using read bits transferred for recoverable errors occurring during a read and using write bits transferred for recoverable errors occurring during a write 6 1 2 Unrecoverable Errors An...

Page 23: ...outside the specifications in Section 7 5 may increase the product AFR decrease the MTBF The AFR MTBF is a population statistic not relevant to individual units The AFR MTBF specification is based on...

Page 24: ...at the next scheduled interrupt is in two hours You can interrogate the drive through the host to determine the time remaining before the next scheduled mea surement and data logging process occurs To...

Page 25: ...drive 2 Signals the host if the temperature exceeds a user specified value 3 Saves a S M A R T data frame on the drive which exceeds the threatening temperature value A temperature sensor monitors th...

Page 26: ...the number of retries required to recover the data The following conditions are considered DST failure conditions Seek error after retries are exhausted Track follow error after retries are exhausted...

Page 27: ...the beginning of the self test results log parameter section of the log page Existing data will be moved to make room for the new parameter block The drive reports 20 param eter blocks in the log pag...

Page 28: ...a particular drive can be determined by calling Seagate Customer Service at 1 800 468 3472 You can also determine remaining warranty using the Seagate web site www seagate com The drive serial number...

Page 29: ...overy requires the NOTIFY Enable Spinup command PowerChoiceTM can be invoked using one of these two methods Power Condition mode page method Enable and initialize the idle condition timers and or the...

Page 30: ...tart Stop Cycle Counter Log Page reports log page 0x0E Specified and accumulated Start Stops and Load Unload cycles Power Condition Transitions Log Page reports log page 0x1A subpage 0x00 Accumulated...

Page 31: ...DCX 1 7 0 33 0 10 0 34 0 10 Advanced idle current Idle_A 0 32 0 10 0 34 0 10 Idle_B 0 23 0 08 0 24 0 08 Idle_C Standby_Y 0 23 0 05 0 24 0 05 Standby_Z 0 23 0 02 0 25 0 02 Maximum starting current pea...

Page 32: ...ploy separate ground returns 3 Where power is provided to multiple drives from a common supply careful consideration for individual drive power requirements should be noted Where multiple units are po...

Page 33: ...25 7 3 3 Current profiles The 12V top and 5V bottom current profiles for the Constellation drives are shown below Figure 1 500GB model current profiles Note All times and currents are typical See Tab...

Page 34: ...s refer to the following I O rate curve see Figure 2 Locate the typical I O rate for a drive in your system on the horizontal axis and read the corresponding 5 volt current 12 volt current and total w...

Page 35: ...the corresponding 5 volt current 12 volt current and total watts on the vertical axis To calculate BTUs per hour multiply watts by 3 4123 Figure 3 500GB 6 Gbit DC current and power vs input output op...

Page 36: ...mperatures are not exceeded Occasional excursions to drive ambient temperatures of 131 F 55 C or 41 F 5 C may occur without impact to specified MTBF Air flow may be needed to achieve these tempera tur...

Page 37: ...s installed for normal operation shall operate error free while subjected to intermittent shock not exceeding 25 Gs at a maximum duration of 2 msec half sinewave Shock may be applied in the X Y or Z a...

Page 38: ...t Manual Rev E The drive subjected to nonrepetitive shock not exceeding 200 Gs at a maximum duration of 0 5 msec half sinewave does not exhibit device damage or performance degradation Shock may be ap...

Page 39: ...e Packaged product weight Drop height 600 cu in 9 800 cu cm Any 60 in 1524 mm 600 1800 cu in 9 800 19 700 cu cm 0 20 lb 0 to 9 1 kg 48 in 1219 mm 1800 cu in 19 700 cu cm 0 20 lb 0 to 9 1 kg 42 in 1067...

Page 40: ...ding 5 500 Hz 3 G zero to peak Vibration may be applied in the X Y or Z axis Non operating translational random flat profile 10 500 Hz 2 4 GRMS 7 5 5 Air cleanliness The drive is designed to operate i...

Page 41: ...red to ISO 7779 specification There will not be any discrete tones more than 10 dB above the masking noise on typical drives when mea sured according to Seagate specification 30553 001 There will not...

Page 42: ...ive front panel accessory However dimensions of the front panel are shown in figure below Refer to Figure 6 for detailed mounting configuration dimensions See Section 11 3 Drive mounting Figure 6 Moun...

Page 43: ...ftware com ponents Federal Information Processing Standard FIPS 140 2 Level 2 Certification requires drives to go through gov ernment agencies certifications to add requirements for physical tamper ev...

Page 44: ...BC mode to encrypt all data prior to being written on the media and to decrypt all data as it is read from the media The encryption engines are always in operation cannot be disabled and do not detrac...

Page 45: ...rCycle to ensure that the data bands will be locked if power is lost This scenario occurs if the drive is removed from its cabinet The drive will not honor any data read or write requests until the ba...

Page 46: ...efore the drive will allow the download operation 1 The download must be an SED file A standard base drive non SED file will be rejected 2 The download file must be signed and authenticated 3 As with...

Page 47: ...P list is not altered after factory formatting Locations of defects found and reallocated during error recovery procedures after drive shipment are listed in the G list defects growth list The P and G...

Page 48: ...radation of the unrecovered error rate For example suppose the read write recovery page has the RC bit 0 the read retry count set to 4 and the recovery time limit set to 450 A 4 block read command can...

Page 49: ...been found by the host system during critical data accesses early in the drive s life The default setting for Media Pre Scan is enabled on standard products Media Pre Scan checks each write command to...

Page 50: ...em requests the drive reads recently written data from the media and compares it to valid write command data resident in the drives data buffer Any sectors that fail the comparison result in the invoc...

Page 51: ...e the drive in a non backplane host system connecting the drive using high quality cables is acceptable as long as the I O cable length does not exceed 4 meters 13 1 feet Slide the carrier or tray int...

Page 52: ...the least amount of air flow resistance is created while providing air flow to the electronics and HDA Also the shortest possible path between the air inlet and exit should be chosen to minimize the t...

Page 53: ...our mounting points fixed and evaluating the out of plane deflection of the fourth mounting point when a known force F is applied to the fourth point 11 4 Grounding Signal ground PCBA and HDA ground a...

Page 54: ...nagement functions Table 4 lists the SAS task management functions supported 12 1 2 task management responses Table 5 lists the SAS response codes returned for task management functions supported Tabl...

Page 55: ...t clocking e g both ports can run at 6Gbit sec or the first port can run at 6Gbit sec while the second port runs at 3Gbit sec The supported link rates are 1 5 3 0 or 6 0 Gbits sec Subject to buffer av...

Page 56: ...IMMED bit supported Y VS vendor specific N Inquiry 12h Y Date Code page C1h Y Device Behavior page C3h Y Firmware Numbers page C0h Y Implemented Operating Def page 81h Y Jumper Settings page C2h Y Su...

Page 57: ...meters page 08h Y Control Mode page 0Ah Y Disconnect Reconnect 02h Y Error Recovery page 01h Y Format page 03h Y Information Exceptions Control page 1Ch Y Notch and Partition Page 0Ch N Protocol Speci...

Page 58: ...e Y Field Pointer bytes Y Reserve 16h Y 3rd Party Reserve Y Extent Reservation N Reserve 10 56h Y 3rd Party Reserve Y Extent Reservation N Rezero Unit 01h Y Search Data Equal 31h N Search Data High 30...

Page 59: ...32 7Fh 000Ah N Write 6 0Ah Y Write 10 2Ah Y DPO bit Y FUA bit Y Write 12 AAh N Write 16 8Ah N Write 32 7Fh 000Bh N Write and Verify 10 2Eh Y DPO bit Y Write and Verify 12 AEh N Write and Verify 16 8Eh...

Page 60: ...del of drive The table above shows the hex values for Model ST9500430SS Refer to the values below for the values of bytes 16 through 26 of your particular model ST9500430SS 53 54 39 35 30 30 34 33 30...

Page 61: ...value can be changed A zero 0 indicates the value is not changeable For example in Table 8 refer to Mode page 81 in the row entitled CHG These are hex numbers representing the changeable values for M...

Page 62: ...00 00 00 00 00 00 00 00 00 00 DEF 87 0a 00 0b ff 00 00 00 00 00 ff ff CHG 87 0a 0f ff 00 00 00 00 00 00 ff ff DEF 88 12 14 00 ff ff 00 00 ff ff ff ff 80 20 00 00 00 00 00 00 CHG 88 12 a5 00 00 00 ff...

Page 63: ...n N Synchronized locked spindle operation Y Segmented caching N Zero latency read Y Queue tagging up to 64 queue tags supported Y Deferred error handling Y Parameter rounding controlled by Round bit i...

Page 64: ...the SAS device connector J1 Figures 11 and 12 provide the dimensions of the SAS connector Details of the physical electrical and logical characteristics are provided within this section The operationa...

Page 65: ...1 27 6X 1 27 14X 15 875 0 35MIN 15 875 33 43 0 05 B 4 90 0 08 0 84 0 05 22X 0 15 B P15 P1 S7 S1 SEE Detail1 0 30 0 05 4X 4 00 0 08 0 15 D 0 30 0 05 2X 41 13 0 15 B B C C A A 0 20 B 42 73 REF C OF DAT...

Page 66: ...x 45 5X 0 40 0 05 X 45 3X CORING ALLOWED IN THIS AREA 2 25 0 05 4 85 0 05 0 10 B E S14 S8 4 40 0 15 SEE Detail 2 3 90 0 15 SECTION A A SECTION C C A 0 35 0 05 45 R0 30 0 08 C 1 95 0 08 0 08 0 05 1 23...

Page 67: ...l or accept cables 12 4 5 Pin descriptions This section provides a pin out of the SAS device and a description of the functions provided by the pins Table 11 SAS pin descriptions Pin Signal name Signa...

Page 68: ...urn current must be distributed as evenly as possible among the pins Current to the drive through the long power pins may be limited by the system to reduce inrush current to the drive during hot plug...

Page 69: ...e SNW 3 training gap The DFE circuit can derive an optimal equalization characteristic to compen sate for many of the receive losses in the system 2 A Feed Forward Equalizer FFE optimized to provide b...

Page 70: ...62 Constellation SAS Product Manual Rev E...

Page 71: ...ffer data 7 space 12 busy status 55 bytes per surface 10 bytes per track 10 C cache operation 12 cache segments 12 caching write data 13 Canadian Department of Communications 3 capacity unformatted 10...

Page 72: ...6 feed forward equalizer 61 FFE 61 FIPS 35 firmware 7 corruption 51 firmware download port 37 flawed sector reallocation 7 Format command execution time 11 front panel 34 function complete code 00 46...

Page 73: ...Reservation conflict 55 Task set full 55 miscorrected media data 14 Mode sense data table 52 54 mounting 45 holes 45 orientations 43 mounting configuration 34 mounting configuration dimensions 34 MSID...

Page 74: ...ented caching 55 self encrypting drives 36 Self Monitoring Analysis and Reporting Technology 8 16 Serial Attached SCSI SAS Interface Manual 2 shielding 3 shipping 20 shipping container 28 shock 29 and...

Page 75: ...Constellation SAS Product Manual Rev E 67 U unformatted 8 Unrecoverable Errors 14 unrecovered media data 14 V vibration 29 32 W warranty 20 Z zero latency read 55 zone bit recording ZBR 7...

Page 76: ...68 Constellation SAS Product Manual Rev E...

Page 77: ......

Page 78: ...Seagate Technology LLC 920 Disc Drive Scotts Valley California 95066 4544 USA Publication Number 100538693 Rev E...

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