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The  error  message  “Microsoft  Windows  32-bit  disk  driver
(WDCTRL) phase 03, 3f” appears when you open Windows.

A  device  conflict  occurs between  Microsoft  Windows  32-bit
access and the EZ-Drive driver. To resolve the conflict and
enable 32-bit access, follow the instructions in the “Windows
32-bit disk access” section on page 16.

Disabling EZ-Drive

You can remove the EZ-Drive boot information from the boot
sector of Drive C. In doing so, you may lose access to the files
on your EZ-Drive installed drive. Before you disable EZ-Drive,
we recommend that you  back up your  files. To disable EZ-
Drive:

1. Insert a bootable diskette in the diskette drive and boot the

computer. Do not open the diskette drive door to load the
EZ-Drive installed drive.

2. Insert a diskette with FDISK.

3. Type  fdisk/mbr.  This  command erases  the  EZ-Drive in-

struction in  the boot  record on Drive  C and  restores the
original DOS master boot record. The files on your drive
are not affected. However, you can no longer access the
EZ-Drive installed drive with EZ-Drive. To make the drive
available,  you  must  repartition  and  reformat  it  using  an-
other  method.  Any  files  written  to  the  drive  are  erased
during the repartition and reformat.

Medalist XE Family Installation Guide, Rev. A

23

Summary of Contents for MEDALIST 275XE

Page 1: ...Medalist XE Family 275xe 545xe ATA Interface Drives Installation Guide...

Page 2: ...offerings or specifications No part of this publication may be reproduced in any form without written permission from Seagate Technology Inc Contents Read before you begin 1 ST3660A free installation...

Page 3: ...ound or touch the metal chassis of the computer power supply if it is plugged into a grounded outlet Keep the drive in its antistatic bag until you are ready to install it Do not attach any cables to...

Page 4: ...agate It provides a software solution for computers using DOS and some BIOS combinations that limit the hard disc capacity to 528 Mbytes It allows the computer to access the ST3660A s entire 544 8 Mby...

Page 5: ...ty LED optional 3 pin power connector optional 1 2 3 Keyway Ground 12V 5V The drive is a master a slave is present but it is not ATA compatible The drive is a slave to an ATA compatible master The dri...

Page 6: ...stall the Seagate drive as your only drive but add a seconddrive later you must reconfigure it as the master or slave at that time 1 Remove the drive from its antistatic bag 2 Install master slave jum...

Page 7: ...h one end of the cable to the drive s 40 pin ATA interface connector Align the cable s edge stripe with pin 1 of the drive shown in Figure 1 Attach the other end of the cable to the host adapter card...

Page 8: ...ews in the current drive if this drive is a replacement Drives that have an S stamped on the frame runner use 6 32 UNC standard screws Drives that have an M stamped on the frame runner use M3 metric s...

Page 9: ...apacity limit on ATA hard discs This occurs because the BIOS is designed to use up to 1 024 cylinders in the translation geome try for mapping the data surface of the drive The ST3660A has 1 057 cylin...

Page 10: ...A 528 5 1024 16 63 504 Use this translation geometry if you know your computer can accept more than 1 024 cylinders Use this translation geometry if you are not sure your computer can accept more than...

Page 11: ...te precomp and landing zone If these parameters are listed make their value zero If you upgrade your system at a later date to achieve the drive s full capacity you must repartition and reformat the d...

Page 12: ...create primary DOS partition Use the maximum avail able size for your primary partition and make the partition active This puts the entire drive on one partition and allows the computer to boot load...

Page 13: ...stallation files on the drive to a bootable diskette in Drive A The diskette must have 300 Kbytes available To create a bootable diskette 1 Put your DOS diskette into Drive A 2 Type format a s The dri...

Page 14: ...ve installation software allows your computer to ac cess the ST3660A s full 545 Mbytes It works by bypassing the BIOS during the boot sequence and using information it creates on Drive C to identify t...

Page 15: ...8 Mbytes Caution Because EZ Drive uses about 4 Kbytes of conven tional memory some older virus detection programs may misidentify EZ Drive as a virus If all 640 Kbytes of conventional memory are not f...

Page 16: ...tion Installation and troubleshooting information is available there also If you are installing the drive as Drive C EZ Drive automat ically writes the system files to the drive to make it bootable 6...

Page 17: ...ting and formatting partitions This instruction assumes you have already installed the drive with EZ Drive 1 Boot your computer from Drive C If the EZ Drive banner does not appear the EZ Drive install...

Page 18: ...format program 3 Type format drive for each partition you have created Note DOS automatically assigns a letter to each partition Use the appropriate letter in the format statement If you are formattin...

Page 19: ...oad Windows 2 Open the Program Manager menu and select File 3 Select Run 4 Load the EZ Drive diskette 5 In the command line box type drive Setup 6 Select Install Driver This loads the MH32BIT 386 repl...

Page 20: ...amaged es pecially at the connector Try a new cable or a known good cable Make sure no socket pins were bent when the cable was inserted For each cable verify that cable connector pin 1 is aligned wit...

Page 21: ...it may be difficult to hear its discs reach operating speed Recheck all drive cables if the drive is not running Verify the System Setup drive type values Try a warm boot a reboot without turning off...

Page 22: ...te The dealer partitioned and high level formatted the drive for you in the store Later you installed the drive and it does not respond Reboot the computer and make sure the drive spins up Check all c...

Page 23: ...mory Change the interrupt jumper setting on the host adapter Check for media defects at the beginning of the drive Use a third party surface scan utility System error message Drive not Ready appears C...

Page 24: ...any of these cases is true If you reset the System Setup drive type value you must partition and high level format the drive again If you partitioned the drive into individual logical drives you may n...

Page 25: ...Drive we recommend that you back up your files To disable EZ Drive 1 Insert a bootable diskette in the diskette drive and boot the computer Do not open the diskette drive door to load the EZ Drive ins...

Page 26: ...at the command line 3 Press ENTER until the Select Installation Type dialog box appears 4 Use the down arrow key to select Change Install Features 5 Press ENTER 6 The first selection gives the curren...

Page 27: ...BOARD Using your modem you can Access documentation drive specifications and jumper set tings for Seagate s entire product line Download software for installing and analyzing your drive Request a retu...

Page 28: ...P M Pacific time Monday through Friday SeaFONE 408 438 8222 You can talk to a technical support specialist between 8 00 A M and 5 00 P M Pacific time Monday through Friday SeaFONE provides recorded t...

Page 29: ...ical support for Seagate products is available on CompuServe To access the Seagate technical support fo rum type go seagate This forum provides information similar to that found on SeaBOARD Medalist X...

Page 30: ...in an unapproved container voids the warranty Call your authorized Seagate distributor to purchase additional boxes The following figure shows how a drive fits in an approved single pack box includin...

Page 31: ......

Page 32: ...Seagate Technology Inc 920 Disc Drive Scotts Valley CA 95066 USA Publication Number 36294 001 Rev A Printed in USA...

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