Seagate DiskStor Online Reference Manual Download Page 21

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DiskStor Portable USB Hard Drive

Online Reference Manual

Support services in Asia and the
Western Pacific

Various technical support services are available from
different regional centers, as shown in the table below.
All of the voice phone numbers are toll-free except for
those labeled

(direct)

. If your country is not listed here,

please dial one of direct numbers.

Phone

FAX

Australia

1800-14-7201

—

China

—

+86-10-6871-4316

Hong Kong

800-90-0474

852-2368 7173

Indonesia

001-803-1-003-2165

—

Japan

—

81-3-5462-2979

Malaysia

1-800-80-2335

—

New Zealand

0800-443988

—

Singapore

800-1101-150

65-488-7528

+65-488-7528 (

direct)

Taiwan

886-2-2514-7584 (

direct)

886-2-2715-2923

Thailand

001-800-11-0032165

—

dstorusb.p65

04/20/2001, 1:41 PM

Summary of Contents for DiskStor

Page 1: ...USB EXTERNAL HARD DRIVE DISKSTOR ONLINE REFERENCE MANUAL Click here to continue dscveng p65 05 10 2001 3 42 PM 1...

Page 2: ...Contents 3 Introduction 6 Installation 14 Troubleshooting 17 Support services DiskStor Portable USB Hard Drive Online Reference Manual dstorusb p65 04 20 2001 1 41 PM 1...

Page 3: ...ld void the user s authority to operate the equipment It has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules which are designed to provide...

Page 4: ...r Portable USB hard drive Drive stand The drive stand is necessary for operating the USB hard drive in a vertical orientation Power supply with cords Power adapters are supplied for customers in the A...

Page 5: ...nd laptops manufactured after 1998 USB add on boards are also readily available A CD ROM drive for driver and software installation 16 to 32 Mbytes of RAM are required to run the bonus software About...

Page 6: ...ighlight the program in the CD browser and click the Run button Handling precautions To avoid damaging your USB hard drive and possibly losing data follow these precautions Hard drives are extremely f...

Page 7: ...e you attach the drive 2 Connect the power adapter Make sure the drive is turned off Attach the small round power connector to the drive as shown in Figure 1 Plug one end of the power cord into the tr...

Page 8: ...can use the drive you must install the appro priate USB driver software Instructions for installing drivers are provided on subsequent pages For Windows 98 see page 8 For Windows 2000 Professional se...

Page 9: ...Cable USB device or some similar name This is normal and indicates that your computer has detected the USB controller in the drive b In the second wizard screen shown in Figure 4 select the option la...

Page 10: ...see the message Windows has finished installing the software that your new hardware device requires Click on the Finish button f As the wizard finishes New Hardware Found messages may appear temporari...

Page 11: ...me similar name This is normal and indicates that your computer has detected the USB controller in the drive b When you see the screen titled Install Hardware Device Drivers select the option labeled...

Page 12: ...ue the installation f The driver files are now copied from the CD to your internal hard disc After the files have been copied you see the message Completing the Found New Hardware wizard Click on the...

Page 13: ...name This is normal and indicates that your computer has detected the USB controller in the drive b In the second wizard screen shown in Figure 8 select the option labeled Specify the location of the...

Page 14: ...have been copied you will see the message Windows has finished installing the software that your new hardware device requires Click on the Finish button f As the wizard finishes New Hardware Found scr...

Page 15: ...Make sure that your computer and USB hard drive are plugged in and turned on before you attach the drive to the computer If your computer still does not see the USB hard drive follow the Advanced Trou...

Page 16: ...evice Manager To open the Device Man ager click on My Computer with the right mouse button and select Properties from the menu Click on the Device Manager tab Your USB controller should be listed in t...

Page 17: ...a different letter that is not being used by your Novell network This allows the USB hard drive to use the first available drive letter Follow these steps a In the Start Menu select Settings Control...

Page 18: ...wide variety of technical support services are available on Seagate s World Wide Web site located at http www seagate com Seagate e mail support You can e mail questions or comments to usbsupport seag...

Page 19: ...port specialist during local business hours Before calling note your system configu ration and drive model number Seagate Technical Support FAX You can FAX questions or comments to technical support s...

Page 20: ...ort 1 800 SEAGATE 1 800 732 4283 You will be directed to a product specific phone number International telephone support 1 405 936 1234 Seagate Technical Support FAX US and international 1 405 936 168...

Page 21: ...free except for those labeled direct If your country is not listed here please dial one of direct numbers Phone FAX Australia 1800 14 7201 China 86 10 6871 4316 Hong Kong 800 90 0474 852 2368 7173 In...

Page 22: ...our European call center in Amsterdam at 31 20 316 7222 between 8 30 a m to 5 00 p m European central time Monday through Friday or send a FAX to 31 20 653 3513 Country Phone SeaFAX Austria 0 800 20...

Page 23: ...e East For presales technical support warranty repair and FAX services in Africa and the Middle East dial our European call center in Amsterdam at 31 20 316 7222 between 8 30 a m to 5 00 p m European...

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