Barracuda 4 Installation Guide, Rev. E
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SeaFONE: (408) 438-8222
Technical support specialists are available 8:00
A
.
M
. to
5:00
P
.
M
. PST, Monday through Friday. Recorded tech-
nical information for selected Seagate products is pro-
vided while you are on hold. Recordings are accessible
24 hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where
two people can communicate using a keyboard con-
nected to the phone line. A TDD device is required to
access this service, which is available 8:00
A
.
M
. to
5:00
P
.
M
. PST, Monday through Friday.
SeaBOARD:
The Seagate Technical Support Bulletin Board System
(BBS) is available 24 hours a day, 7 days a week. A
modem is required to access this service. The commu-
nications software must be set for 8 data bits, no parity,
and 1 stop bit (8N1). All BBS numbers operate at 9600
baud max. With this service you can access:
• Specifications and jumper configurations for Seagate
products
• Reprints of Seagate documentation
• A directory of information and helpful utilities that you
can download to your own computer