G24 HDMI User Guide
6.
Troubleshooting
6.1.
No Connection
6.1.1.
Ensure the G24 HDMI is powered up
6.1.2.
Ensure the PC and G24 HDMI at the same IP group
6.1.3.
Ensure the right connection mode is selected (IP or RS232)
6.1.4.
No Signal sign or black screen will be shown on screen when no video input is applied.
6.2.
No Output
6.2.1.
Ensure the video source is on
6.2.2.
Ensure the video source device sends the signal out (G24 HDMI INPUT statue LED light
will be on if input video signal presents)
6.3.
Black screen
6.3.1.
Ensure the G24 HDMI and screens are powered up
6.3.2.
Ensure the connection to screens are OK
6.3.3.
Ensure the screens on correct channel (DVI or HDMI)
6.3.4.
Ensure that the inputs are assigned correctly (i.e. Input 1 on Output 1, Input 2 on
Output 2 etc.
