Troubleshoot
1Q: Why there is no image?
A: 1. There will be a prompt about 20 seconds in the lower right
corner of the desktop when the Windows computer is connected
to a new webcam, which means that the computer is identifying
this webcam and install the driver. If you do not see this prompt
,please try the other usb ports on your computer.
2. Some video tools need to manually select USB CAMERA to
display properly, such as Apple notebook's video tools.
3.The notebooks with a built-in camera and microphone give
priority to enabling its own camera and mic when you using
video tools, so if you need to use an external camera, please
disable the camera and microphone that came with your
notebook first.
2Q:Which devices are supported?
A: It only supports the devices running Windows98 / 2000 / xp /
7/8/10 / Vistat and MAC OS systems, does not support other
devices such as DOS, NVR,XBOX or TV.
3Q:If this webcam is not working with your Skype?
A: Please set the following steps after enabling your Skype
Tools-Options-Video settings-select webcam-
USB2.0 CAMERA-SAVE
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