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Unless a longer period is provided by national and supranational law the warranty for SCUBAJET
(including wearing parts) shall be two years after purchase while the warranty for batteries is six months.
Dealer/Customers must make any warranty claim within this time period and need to submit a copy of
the bill which shows the date of purchase.
SCUBAJET decides whether faulty parts are repaired or replaced. Distributors and dealers
who repair a SCUBAJET have no authority to make legally binding statements on behalf of SCUBAJET.
SCUBAJET is entitled to refuse a warranty claim in case
of normal wear and tear and routine servicing
the warranty was not correctly submitted (in particular failure to contact SCUBAJET before sending
back goods, failure to present a completely filled-in warranty certificate and proof of purchase, refer
to warranty process),
the product has been used improperly,
the safety, operating and care instructions in the manual were not observed,
the product was in any way altered or modified or parts and accessories were added that are not
expressly permitted or recommended by SCUBAJET, previous services or repairs were not carried
out by firms authorized by SCUBAJET, or non-original parts were used
As well as the rights arising from this warranty, the customer also has legal warranty
claim rights arising from the purchase contract with the dealer that are not hampered by
this warranty.
10.1. WARRANTY PROCESS
Adhering to the following warranty process is a prerequisite to the satisfaction of any
warranty claims.
Before dispatching any apparently faulty goods, it is required to coordinate the delivery
with SCUBAJET. SCUBAJET will issue an RMA-Number. Please contact us per mail under
Please understand that we are unable to deal with products of which we have not
been notified and will therefore refuse to accept delivery.
When shipping products to us for repair or under warranty, please pay attention to the
following requirements:
Please note the RMA Number well visible on the outside of the transport packaging.
Please provide a completed warranty certificate with your shipment. The warranty certificate form
is available for download on our website. The completed certificate must provide contact details,
product details, serial number, and a description of the problem.
Summary of Contents for SJ 2
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