Screen Innovations Solo 2 Installation Instructions Manual Download

Page: 33 / 36

Troubleshooting

Tech Support:

512.832.6939

RS 485

won't

operate

(cont.)

SIFI is

not on

the local

network.

Use the service keypad (if

available) to validate the

485 network and motors

are operating properly

before troubleshooting

SIFI network problems.

Check that the SIFI is

communicating on the

local network. Ping the

device via the windows

command prompt, or

make sure the device

shows up in the network

tab of the Windows File

Explorer.

Possible

Cause

Solution

Symptom

Summary of Contents for Solo 2

Page 1: ...Solo Pro 2 Installation Instructions 110v AC Motors ...

Page 2: ...istance with your Solo Pro 2 we would love to help you Technical Support 512 832 6939 Hours of Support 7 30am 5pm CST screeninnovations com support screeninnovations com Solo Pro 2 Solo 2 Please use these QR Codes to access the updated installation instructions and video tutorials ...

Page 3: ...re AC 110v 485 5 Installation 6 14 Flatten the material at the weight bar 15 Pairing another RF Remote 16 Motor Commissioning Guide Ref 17 Control Guide Ref 18 19 Mounting Accessories 20 Motor Accessories AC 110v RTS 21 Motor Accessories AC 110v 485 22 Storage and Transport 23 24 Care and Maintenance 25 Troubleshooting 26 29 Warranty 30 ...

Page 4: ......

Page 5: ...ars of quality use For a quick install it is recommended you run appropriate wire to the installation location before installing the screen See the Pre Wire sections for details Follow all local electrical codes when running and terminating AC 110v wires It is the responsibility of the installer to make sure AC 110v screens are installed to electrical safety codes The Short Throw material is not 1...

Page 6: ...2 AC 110v RTS RF Remote AC 110v RTS Parts in the Box 2 Ceiling Wall Locking brackets 6 Leveling Shims PWR Solo Pro 2 screen Parts in the box 6 Wood fasteners ...

Page 7: ...0v 485 Parts in the box AC 110v 485 Parts in the Box 6 Wood fasteners Additional accessories required for 485 control pg 34 Solo Pro 2 screen 485 PWR 2 Ceiling Wall Locking brackets RJ45 coupler and bracket USB Programming Kit ...

Page 8: ...S Spacer Blocks are used to clear an obstruction on the wall Connect spacer block to each wall bracket before installation Leveling Shims are used if the ceiling or other mounting surface is out of level or plumb Connect to ceiling brackets before installation ...

Page 9: ...allation location refer to pg 9 2 Terminate the wires with the provided pinout as shown below or use the incl coupler to extend the cable upto 200 RS485 White RS485 Orange Power 7v DC Red Ground Brown Pin 1 Pin 8 Service Loop Note Red Service loop can be cut to disable the DC output from an AC 485 motor ...

Page 10: ...provided or other anchors not provided capable of carrying the load that is suitable to the substrate DO NOT MOUNT TO HOLLOW SHEET ROCK 1 The drop is adjustable in the field between 0 and the MAX DROP 12 24 or 36 2 for short throw ordered for your screen Use the drawing refer to pg 7 to pick a bracket height that will allow you to extend your screen to achieve the desired vertical position of your...

Page 11: ...7 Solo Pro 2 Installation 13 4 View Height Drop Bracket size 3 43 87mm 2 02 51mm 4 88 124mm 3 43 87mm 2 01 51mm 3 78 96mm Medium Large ...

Page 12: ... of the cassette to determine the min and max horizontal spacing of the mounts Mark the location of the brackets over a stud or ceiling joist and within an appropriate distance from the ends If the location of the stud or ceiling joist does not allow the center of the screen to match the projector lens center another board or plate will have to be installed on the wall or ceiling to take the mount...

Page 13: ...lation wire exits back corner of the cassette Cassette Length View Width Brackets secured to Wall or Ceiling Structural Supports Screen Centerline Structural Supports 1 Min to 4 Max pull wire through the hole in gray zone ...

Page 14: ...iate fasteners Make sure the brackets are along the same level line Install the terminal block bracket 485 only next to the left bracket This bracket is used to hold the power and or controls terminal block easily out of sight Solo Pro 2 Installation terminal block bracket 485 only ...

Page 15: ...e the wall bracket lever is down Proper position for installing screen Solo Pro 2 Installation 6 Push the power wire into the pre wire hole Follow local electrical codes when running and terminating AC 110v wires ...

Page 16: ...12 7 Connect the screen terminal block to the data pre wire terminal block Then press the connected terminal block into the mount Power Data Solo Pro 2 Installation ...

Page 17: ... Hang the screen on the mounting brackets ensuring that all hooks are engaged in the channel in the back of the cassette for all the brackets Solo Pro 2 Installation Hanging the screen will require 2 people ...

Page 18: ...ired viewing location then lock the screen in place rotating the wall bracket lever to the upward position 10 Remove the weight bar screw before deploying screen see red label on the weight bar 11 Use your preferred control method to deploy the screen material and remove the weight bar shipping locks ...

Page 19: ...he material just above the middle of the weight bar and lightly pull on the material to smooth out any wrinkles at the weight bar 3 Repeat the process to move the material from the center toward the other edge 4 If the screen has been stored in a wrinkled condition The wrinkles may not fall out immediately If wrinkles remain after an hour call 512 832 6939 opt 1 for further instructions ...

Page 20: ...ack of the remote until the screen jogs once Holding the new remote briefly press the Program button on the back The screen will jog once The new remote is now paired with the screen A brief press is about second long Too short or too long of a button press may not perform the desired operation Brief Press Long Press New Remote Original Remote D e s ig n e d in A u s ti n T X D e s ig n e d in A u...

Page 21: ...COMMISIONING GUIDE REF Based on your order refer the motor 485 RTS your screen uses Scan the QR code alternately use the link below to access https files screeninnovations com Downloads Programming Guides quick motor commisioning guide pdf ...

Page 22: ... walk you through integrating with control system Fontus Screen Control Guide Dry Contact 12v Trigger IR Scan the QR code alternately use this link to access https files screeninnovations com Downloads Installation Instructions Connectivity fontus screen control installation instructions pdf Control Guide Reference ...

Page 23: ...s com Downloads Installation Instructions Connectivity troy installation instructions pdf LinkPro Z Installation Instructions IP Control 3rd party Control system Scan the QR code alternately use this link to access https files screeninnovations com Downloads Installation Instructions Connectivity LinkProZ installation instructions pdf Control Guide Reference ...

Page 24: ...20 Mounting Accessories MOUNTING ACCESSORIES purchased separately Zero Gap Wall Brackets De cora Ceiling Brackets De cora Flying Brackets Ceiling Wall Locking Brackets incl standard ...

Page 25: ...21 Connect LinkProZ Solo remote TaHoma MOTOR ACCESSORIES AC 110v RTS purchased separately Motor Accessories AC 110v RTS ...

Page 26: ... purchased separately Motor Accessories AC 110v 485 PRESET 1 PRESET 2 PRESET 3 STOP Decoflex Wall Switch Limit Setting Tool SIFI SOMFY Data Hub 1870262 Data Hub Bus Power Supply Bus Power Supply BACK OPEN STOP CLOSE OK LIGHT 2 1 0 485 ...

Page 27: ...ck on It is preferred to store or transport your Solo Pro 2 horizontally Shock and vibration experienced during transportation may shift the screen material and cause slight wrinkles Follow the steps below to remove the wrinkles in most cassettes by manually redistributing the material 1 Bump the bottom of the weight bar up several times along it 2 Use 2 fingers to pinch the material just above th...

Page 28: ...ward the other edge 4 If the screen has been stored in a wrinkled condition The wrinkles may not fall out immediately If wrinkles remain after an hour call 512 832 6939 opt 1 for further instructions Storage temperature is important for the screen material Store it between 0 C and 50 C ...

Page 29: ...st dirt hair particles and any other foreign material Loose material will cause dimples in viewing and can be carefully brushed away with a microfiber cloth Smudges and splotches from water soluble dirt may be removed with a damp microfiber cloth Although the cassette is protective it should not be handled roughly Inadvertent small scratches dents or dings may be unsightly but they will not affect...

Page 30: ...onnection and check breaker box Material has shifted at the weight bar An intermediate stop was set for the motor Gently move the material out to each end of the weight bar until smooth Call SI Customer Support to fix at 512 832 6939 Opt 1 No power to the motor Vertical wrinkles in screen When down button is pressed screen stops halfway Dimples in screen Debris rolled up in screen material Clean m...

Page 31: ...Move to within 30 ft of Solo Hold remote vertical Turn off other sources of RF Move to position where metal objects wiring or foliage does not block the signal Replace with CR2430 3V lithium button battery Adjust the antenna location For RTS Tech Support 512 832 6939 RTS won t operate Possible Cause Solution Symptom contd on next pg ...

Page 32: ...n Symptom Incorrect or poor cable termination SIFI is not powered Check the wire pinouts and termination Look for broken loose or damaged wires Reterminate if necessary Check that the green LED on SIFI is flashing If not make sure power is available via the bus power supply or PoE with expansion card only ...

Page 33: ...vailable to validate the 485 network and motors are operating properly before troubleshooting SIFI network problems Check that the SIFI is communicating on the local network Ping the device via the windows command prompt or make sure the device shows up in the network tab of the Windows File Explorer Possible Cause Solution Symptom ...

Page 34: ...ired operation NOTE This equipment has been tested and found to comply with the limits for CLASS B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Changes or modifications not expressly approved by the manufacturer could void the user s authority to ope...

Page 35: ...31 ...

Page 36: ...Screen Innovations 9715 B Burnet Rd Suite 400 Austin TX 78758 512 832 6939 www screeninnovations com v 1 7 June 2022 ...

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