Checking your Debt Settings on your Electricity Meter
To check your Prepayment Top Up History on the Electricity Meter
Checking your tariff on your electricity meter
1. Go to your meter and
hold
OK
button to access main menu
2.
Press
the
OK
button to go through the main menu options
3. Once Billing is displayed
Press
and
hold
OK
button to enter
billing options
4.
Press
the
OK
button to cycle through Billing menu options
5. Once Bill tariffs is displayed
Press
and
hold
OK
to view tariff
information
6.
Press
and
hold
OK
at ‘TARIF NOW’ which will provide you
with your current PRICE per KWH
7.
Press
Return
button back to see TARIF NOW
8.
Press
OK
and TARIF STDCHRD will show –
Hold
OK
to
display daily standing charge
9. To return main menu
press
Return
button twice to take
you back to Bill Tariffs screen
1.
Press
and
hold
the
OK
button to illuminate the meter
screen
2.
Press
and
hold
OK
button to enter the main menu
3.
Press
the
OK
button to cycle through the menu options
until you arrive at PREPAY MENU
4. Whilst on the PREPAY menu
Press
and
hold
OK
button to
enter the Prepay Menu
5.
Press
the
OK
button to cycle through the menu option
until your arrive at debts
6.
Press
and
hold
OK
to select ‘Debts’
7.
Press
the
OK
button to cycle through the below options
- Debts total
Press
and
hold
OK
to view total debt to clear
- Debts to clear
Press
and
hold
OK
to view debt to clear
- Debts Timed
Press
and
hold
OK
to view Debt 1 and
Debt 2 values
- Debts Payments
Press
and
hold
OK
to view amount
to
pay
- Debts AC.DEBT
Press
and
hold
OK
to view Value to pay
Please note that your meter will still look to collect any agreed debt recovery set and daily
standing charge even when you are in your emergency credit. If your meter is off supply the
meter will collect the daily standing charge only. Please check the amount owed screen by
‘checking your debt setting section’ which will tell you what you need to repay to the meter to
cover any build of debt recovery rate or daily standing charge.
1.
Press
any
button on the meter illuminate the display screen
2.
Press
and
hold
the
OK
button to access the meter menu
3.
Press
and
hold
the
OK
button to go through main menu
options
4. Once you have reached Prepay
hold
the
OK
button
5.
Press
OK
to navigate to Prepay HISTORY
Press
and
hold
OK
to access your top up history
6. The dates will be displayed with values topped up
To set a security PIN on your Electricity Meter
This will protect certain information on the meter such as
meter balance, debt and tariff information you will be required
to enter your PIN each time you want to access these screens.
1.
Press
any
button on the meter illuminate the display screen
2.
Press
and
hold
the
OK
button to access the meter menu
3.
Press
and
hold
the
OK
button to go through main menu
options
4. Once you have reached SECURITY
hold
the
OK
button
5. SCRTY SET PIN will show
6.
Press
and
hold
OK
button
7. You will then select your 4 digit pin by using the right or
OK
button to navigate through the digits
8. To lock in the digit
Press
and
hold
OK
9. Once you have entered your desired PIN
Press
and
hold
OK
on the last digit to lock in PIN number
10. The message OK to CONFIRM will appear
Press
and
hold
OK
again to confirm this
11. PIN Saved will appear
To remove a security PIN on your electricity meter
1.
Press
any
button on the meter illuminate the display screen
2.
Press
and
hold
the
OK
button to access the meter menu
3.
Press
and
hold
the
OK
button to go through main menu
options
4. Once you have reached SECURITY
hold
the
OK
button
5. SCRTY SET PIN will show
6.
Press
and
hold
OK
button to go to REMV PIN screen
7.
Press
and
hold
OK
on this screen
8. You will then be asked to enter previously chosen 4 digit pin
by using the right or
OK
button to navigate through the digits
9. To lock in the digit
Press
and
hold
OK
10. Once you have entered your desired PIN
Press
and
hold
OK
on the last digit to lock in PIN number
11. The message READY HOLD OK will appear
Press
and
hold
OK
again to confirm this
12. PIN RMVD message will appear
If you forget your PIN please contact us
BILL
PRPAY
DEBTS
TARIF
TARIF
DEBTS
TARIFFS
PRPAY
HISTORY
SCRTY
SET PIN
PIN_
____
OK TO
SCRTY
ENTER
READY
CONFIRM
REMVPIN
PIN
____
HOLD OK
DEBTS
TOTAL
NOW
STDCHRD
TOCLEAR
5
5
5
6
11
8
6
8
6
7
7
10
