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The following may be used to address common problems. If the problem
persists please contact customer service.
T
he screen displays “HI”
The measurement is above the range selected, either
higher than 42.5°C (108 °F) in Body mode or higher
than 60°C (140°F) in Surface mode.
T
he screen displays “LO”
The measurement is lower than the range selected,
either lower than 32°C (90°F) in Body mode or lower
than 0°C (32°F) in Surface mode.
T
t
t
t
32° 89.6°
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.
Remove all obstructions prior to taking
temperature.
Temperature hampered by an air flux.
Avoid air flux, as this may interfere with
infrared system.
The measuring distance is too far.
M
aintain a distance of 5 cm to 15 cm
(2
in to 5.9 in).
Device has not acclimated to the
screening room temperature.
Wait 10 minutes and repeat temperature
m
easurement.
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•
EN12470-5: European Standard for Clinical Thermometer Performance - Infrared Ear Thermometers
•
ASTM E1965-199: ASTM (American Society of Testing and Methodology)-Standard Specification of Infrared
Thermometers for Intermittent Determination of Patient Temperature
•
EN 980: Graphical symbols for use in the labeling of medical devices
•
EN 1041:Information supplied by the manufacturer with medical devices
•
EN 60601-1: Medical electrical equipment Part 1: General requirements for safety (IEC:60601-1 :1998)
•
EN 60601-1-2: Medical electrical equipment Part 1-2 : General requirements for safety Collateral standard
Electromagnetic compatibility Requirements and test (IEC 60601-1-2:2001)
EMC Statement
This device has been tested and approved in accordance with EN60601-1-2:2007 for EMC. This does not
guarantee in any way that the device will not be affected by electromagnetic interference. Avoid using the
device in high electromagnetic environments.