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12

Performance Tips

Frequently Asked Questions

If the 8240 DVR does not perform as expected, the following tips may help. If 
you need further assistance, contact your cable service provider.

No Picture

•  Verify that the power to your TV is turned on. 

•  If the 8240 DVR is plugged into a wall switch, verify the wall switch is in 

the ON position.

 

Note

: You should 

avoid

 plugging the 8240 DVR into an outlet that is    

 

controlled by a wall switch. 

•  Verify that all cables are properly connected. 

•  If your system includes a VCR or stereo, verify that you have properly 

connected them to the 8240 DVR. 

•  Verify that the TV is set to the proper input channel.

•  The current channel may not be available in your service package. Try 

selecting another channel to see if video is available. 

No Color

•  Verify that the current TV program is broadcast in color. 

•  Adjust the TV color controls.

No Sound

•  If your setup includes a stereo, verify that you have properly connected it 

to the 8240 DVR.

•  Verify that the volume is turned up. 

•  Verify that the mute function is not engaged.

•  The current channel may not be available in your service package. Try 

selecting another channel.

Automatic Software Updates

The TV screen may display a message that indicates the 8240 DVR is 
automatically updating its software. Should this occur, wait for the time to 
display on the front panel of your 8240 DVR before continuing. When the 
front panel displays the time, the update is complete.

Where Are the Connection Diagrams?

The diagrams are on pages 13 through 16  of this guide. The diagrams show 
examples of common ways to connect the 8240 DVR to your TV, VCR, and 
home theater receiver. However, these diagrams do not show every possible 
combination of devices. Refer to the user’s guides that came with your other 
electronic devices for further information.

What Cables Do I Need?

The required cables are shown in the connection diagrams in this guide. 
Some of the cables and adaptors shown in the diagrams may not be included 
with the 8240 DVR. 

Summary of Contents for Explorer 8240

Page 1: ...Connecting the Explorer 8240 Digital Video Recorder User Guide LIST EXIT INFO GUIDE CH CH SELECT POWER VOL VOL...

Page 2: ...Notice for CATV Installers CATV Installers Notice If you are a CATV installer read the information in the box below 2...

Page 3: ...wo Programs at the Same Time 11 Avoid Screen Burn In 11 Performance Tips 12 No Picture 12 No Color 12 No Sound 12 Automatic Software Updates 12 Frequently Asked Questions 12 Where Are the Connection D...

Page 4: ...Warnings Adhere to all warnings on the product and in the operating instructions Read Retain and Follow These Instructions Read all of the instructions before you operate this product Follow all oper...

Page 5: ...nings Avoid any potential for electric shock or fire Do not use accessories with this product unless recommended by your cable service provider Service Warnings Servicing This Product Do not open the...

Page 6: ...watch it at a more convenient time Don t miss another minute of the TV shows you love Follow the instructions in this guide to install the 8240 DVR to become familiar with the buttons on the front pa...

Page 7: ...the infrared signal from the remote control 7 LED Display Displays the selected channel number and time of day The LED also displays the following Message Power RECORD 8 VOL and VOL Enables you to inc...

Page 8: ...or VCR This signal is standard definition but higher quality than other SDTV connections 8 IR This connector reserved for future use 9 SATA Connect to an external Serial ATA SATA hard disk drive for e...

Page 9: ...onnect the coaxial cable that carries the signal from your cable service provider to the CABLE IN connector on the back panel of the set top Connect your SDTV to the 8240 DVR Refer to the Connections...

Page 10: ...tion to the VCR See page 13 for an example For VCRs that have Video and Left and Right audio connectors you can use the OUT 2 connectors Video Left and Right on the 8240 DVR See page 14 for an example...

Page 11: ...Use the picture in picture PIP keys on the remote control and you will see a PIP screen on your TV Record One Program While Watching Another When two of your favorite programs are scheduled at the sa...

Page 12: ...stereo verify that you have properly connected it to the 8240 DVR Verify that the volume is turned up Verify that the mute function is not engaged The current channel may not be available in your serv...

Page 13: ...CO IR S VIDEO OUT 120 VAC 60HZ 5A LISTED 14H1 CABLE EQUIP 120 VAC 60HZ 80W CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR OUT 2 Cable Input CABLE OUT T15446 St...

Page 14: ...IGITAL AUDIO OUT L R CATV CONVERTER MADE IN MEXICO IR S VIDEO OUT 120 VAC 60HZ 5A LISTED 14H1 CABLE EQUIP 120 VAC 60HZ 80W CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS RISQUE DE CHOC ELECTRIQUE NE...

Page 15: ...T 15 CABLE IN SATA VIDEO VIDEO TV OUT 1 A U D I O DIGITAL AUDIO OUT L R CABLE OUT CATV CONVERTER MADE IN MEXICO IR S VIDEO OUT 120 VAC 60HZ 5A LISTED 14H1 CABLE EQUIP 120 VAC 60HZ 80W CAUTION RISK OF...

Page 16: ...a list of approved external SATA hard disk drives At a minimum your SATA drive should have these capabilities External SATA Connector SATA II Cable and Connector Revision 1 0 www sata io org for more...

Page 17: ...dings are balanced between the internal hard drive on the 8240 DVR and the external SATA drive as follows A recording is not split between an internal and external hard drive The 8240 DVR automaticall...

Page 18: ...n for this device Please contact your cable service provider for any questions you may have regarding the operation or installation of this device FCC Declaration of Conformity This device complies wi...

Page 19: ...19...

Page 20: ...liates in the U S and other countries To view a list of Cisco trademarks go to this URL www cisco com go trademarks Third party trademarks mentioned are the property of their respective owners The use...

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