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Why are certain bikes giving higher or lower power than other bikes?
• Bikes that give higher or lower power readings (i.e. feel easier or harder) than other bikes may not have been
properly calibrated.
• Follow the instructions on how to do a zero set point calibration.
• Also follow the instructions above to troubleshoot abnormal power readings.
What heart rate monitors and fitness watches are compatible with the Echelon2G?
• The Echelon2G is compatible with 5.3 Khz analog heart rate straps, and compatible 2.4 Ghz ANT+ heart rate
straps and devices.
• For a list of compatible devices, check the ANT+ website product directory at
http://www.thisisant.com/directory/
• Note that not all ANT+ enabled devices are compatible with the Echelon2G.
Why won’t my heart rate strap to pair with the Echelon2G?
• You must be wearing a 5.3 KHz analog or compatible 2.4 GHz ANT+ heart rate strap.
• When you first power on the console, the heart rate icon on the left side of the top half of the screen will flash
for 30 seconds while it searches for a signal from the strap.
• You must be within 31inches in order for the strap to establish a connection with the console.
• If after 30 seconds the strap does not pair with the console, you may reinitiate the pairing process by tapping
the ON/OFF button.
• Once the strap and console pair, the heart rate will display on the console.
• If you are unable to establish a connection using a compatible heart rate strap, then the battery may be dead.
• Most heart rate straps recommend removing the transmitter from the strap when not in use in order to preserve
battery life.
• Batteries will go dead if left connected to the heart rate strap and not frequently used.
How do I get my ANT+ fitness watch to pair with the Echelon2G?
• Check the ANT+ website product directory at
http://www.thisisant.com/directory/
to make sure your watch or
device is compatible with the Echelon2G.
• Check the instructions for the watch to make sure it is in pairing mode.
• While trying to pair, hold the watch right above the ANT+ logo on the console until a connection is established.
Can the Echelon2G pair with my smartphone and be used with fitness apps?
• The Echelon2G is only ANT+.
• The Echelon2G can be paired with certain smartphones and apps via separate hardware plug in devices (e.g.
Wahoo ANT+ key for iPhones, and Garmin ANT+ stick with USB OTG cable for Android phones) that are capable
of picking up the signal from the Echelon2G.
• In order for apps to be able to read the signal from the Echelon2G console, they must be configured to read the
signal.
How do I get my consoles to connect to my leaderboard system?
• There is a setting in the service menu that must be turned on in order to connect with an external leaderboard
system.
TROUBLESHOOTING
