10. Trouble Shooting
Digital communications involve the simultaneous transfer and processing of large amounts of data.
Changing channels may take longer in comparison to analogue devices. Also, digital TV receivers are
"close relatives" to personal computers, and their lifestyle is somehow similar. That means that it may
also happen to a digital receiver that it "hangs up" like a PC without prior warning and without a visible
reason. If this should happen please disconnect the unit from the wall outlet / DC Power supply. After
powering the receiver on again all function will be restored.
No.
Problem
Solution
1
No Video
•
Channel data have changed.
•
Execute Manual / Auto Channel Search
2
No Audio
•
Check the volume control and MUTE function
•
Check Audio Language, Press Audio key and try to change the language
•
Check Main Audio language in "General Settings" menu.
3
Receiver fails to boot
•
Re-apply AC power
•
Contact A / S Center if this problem occurs continuously.
4
Channel search fails
•
Antenna system is not efficient
•
For active antenna: Set Antenna Booster Power to "ON"
5
Screen continuously shows
"
No Signal"
•
Antenna system is not efficient
•
For active antenna: Set Antenna Booster Power to "ON"
6
Video freezes
•
Weak antenna signal
•
Check antenna position, re-adjust towards transmitter site
7
Remote control does not work
•
Aim the receiver front panel correctly. Get closer to the unit (below 7 meters)
•
Check if the battery of Remote Control is still good.
8
No OSD menu visible
•
Check SCART connector for safe connection to your receiver and to the TV
9
Data download through serial
port does not work
•
Check PC232 port or data cable for problems
•
Correct PC software settings?
