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10
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Troubleshooting
PROBLEM
POSSIBLE CAUSE
REASON/SOLUTION
Battery clamps do not
spark when touched
together.
The charger is equipped
with an auto-start feature.
It will not supply current to
the battery clamps until a
battery is properly connected.
The clamps will not spark if
touched together.
No problem; this is a normal
condition.
Three LEDs come on
for 2 seconds, then
turn off.
The charger is plugged into an
AC outlet.
No problem; this is normal.
The charger will not
turn on when properly
connected.
AC outlet is dead.
Poor electrical connection.
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and extension
cord for loose fitting plug.
Short or no start cycle
when cranking engine.
Drawing more than the Engine
Start Rate.
Failure to wait 3 minutes (180
seconds) between cranks.
Clamps are not making a
good connection.
AC cord and/or extension cord
is loose.
No power at receptacle.
The charger may be
overheated.
Battery may be severely
discharged.
Crank time varies with the amount
of current drawn. If cranking draws
more than the Engine Start Rate,
crank time may be less than 3
seconds.
Wait 3 minutes of rest time before
the next crank, to allow the battery
and charger to cool down.
Check for poor connection at
battery and frame.
Check power cord and extension
cord for loose fitting plug.
Check for open fuse or circuit
breaker supplying AC outlet.
The thermal protector may have
tripped and needs a little longer to
close. Make sure the charger vents
are not blocked. Wait and try again.
On a severely discharged battery,
use the 30A Boost rate for few
minutes, to help assist in cranking.
I cannot select a 6V or
12V setting.
The charger is equipped
with Auto Voltage Detection,
which automatically detects
the voltage and charges the
battery.
No problem; this is normal.
I press the display
button, but do not
see the percentage of
charge.
When first connected to a
battery, the display shows
voltage only.
This is normal. The percentage
of charge is only displayed during
charging.