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Before calling for Assistance:
Check if the malfunction can be solved on your own (
see Troubleshooting
).
If after all the checks, the appliance still does not operate or the problem persists, call the nearest Service Centre
Communicating:
type of malfunction
appliance model (Mod.)
serial number (S/N)
This information can be found on the data plate
located on the right side of the horizontal surface in the
top compartment (under the thermostat).
Never call on unauthorized technicians and always refuse spare parts which are not originals.
model
serial number
Assistance
Troubleshooting
Assistance
If the appliance does not work, before calling for Assistance (
see Assistance
), check for a solution from the following list.
Malfunctions:
The internal light does not
illuminate.
The refrigerator do not cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
There is water at the bottom of the
refrigerator.
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The TEMPERATURE ADJUSTMENT knob is not in the correct position
The refrigerator have been over-filled.
The TEMPERATURE ADJUSTMENT knob is not in the correct position.
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The thickness of the frost exceeds 2-3 mm (
see Maintenance
).
The appliance has not been installed on a level surface (
see
Installation
)
.
The appliance has been installed between cabinets that vibrate and
make noise.
The internal refrigerant makes a slight noise even when the compressor
is off. This is not a defect, it is normal.
The water discharge hole is blocked (
see Maintenance
).
195053321.01
01/2009