17
Should you have any questions regarding the instrument or Operating Instructions, or their
use, please indicate above all the following details which are given on the ID plate:
1) Model
2) Serial number
Notes:
7 Correspondence
To avoid unnecessary follow-up questions, and the resulting loss of time or
possible misunderstandings, please return the instrument with a detailed fault
description to our service department. Please indicate in your order whether you
require an Inspection Certificate 3.1 according to DIN EN 10204.
8 Repairs
HANS SCHMIDT & Co GmbH
Schichtstr. 16
D-84478 Waldkraiburg
Germany
Service address:
Shipping instructions:
We kindly ask for return free of charge for us, if possible by airmail parcel. All occurring
charges, if any (such as freight, customs clearance, duty etc.), will be billed to customer.
For return from foreign countries, we ask you to include a proforma invoice with a low value
for customs clearance only, e.g. 50 Euro, each and to advise the shipment in advance by
fax or eMail.
