30
GB
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+(49)-08223-4002-99
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12. Troubleshooting
Problem
Possible cause
Solution
The device does not
start.
•
The battery is flat.
•
The safety lock button (2) is faulty.
•
The motor is faulty.
•
The safety plug (12) is missing.
•
Check the battery. If required, arrange repair
by an authorised electrician.
•
Repair by an authorised service centre
•
Repair by an authorised service centre
•
Insert the safety plug (12).
The motor stops during
operation.
•
The battery is flat.
•
The battery is not inserted correctly.
•
The battery is faulty.
•
Charge the battery.
•
Re-insert the battery.
•
Clean the terminals, replace with an original
battery.
Decreased
performance
•
The battery is exhausted.
•
The battery is not fully charged.
•
The grass is too long.
•
Replace the battery.
•
Charge the battery.
•
Cut it in phases.
Excessive vibration
•
The blades are installed incorrectly.
•
Foreign object impeding the blades
•
The blades are damaged.
•
Check the blades' positioning.
•
Clean the blades.
•
Replace the blades.
Inadequate grass
intake
•
The grass box is full.
•
The ejection opening is obstructed.
•
The cutting height is set too low.
•
Empty the grass box.
•
Remove the grass.
•
Change the cutting height.
Lawn is cut irregularly.
•
The blades are blunt.
•
The grass is too long.
•
Have the blades sharpened/replaced.
•
Cut it in phases.
