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ScentAir WHISPER PRO, User Manual

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ScentAir WHISPER PRO User Manual Download Page 4

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CONGRATULATIONS ON YOUR NEW SCENTAIR WHISPER PRO!

This product guide walks you through setting up your device, changing the fragrance 
cartridge, and controlling your ScentAir Whisper PRO through Wi-Fi, AI and more. 

We’re thrilled you’ve chosen the ScentAir Whisper PRO for your business and hope it’ll help 
you create a memorable experience for your team and visitors.

Summary of Contents for WHISPER PRO

Page 1: ...SCENTAIR WHISPER PRO USER MANUAL...

Page 2: ......

Page 3: ...SCENTAIR WHISPER PRO User Manual U S Patent Pending Patent 7 651 077 Rev 10 20...

Page 4: ...rough setting up your device changing the fragrance cartridge and controlling your ScentAir Whisper PRO through Wi Fi AI and more We re thrilled you ve chosen the ScentAir Whisper PRO for your busines...

Page 5: ...your ScentAir Whisper PRO 9 Managing Settings Manually 10 Understanding the LED Lights 1 1 Connecting to Your Local Wi Fi Network 12 Using the ScentAir App Wi Fi Bluetooth 14 Connecting to Google Assi...

Page 6: ...6 WHAT S IN THE BOX ScentAir Whisper PRO System 12V Power Supply Product Guide Optional Horizontal Orientation Feet 2...

Page 7: ...f reach of small children and pets NEVER Take the device apart or attempt to repair the device yourself If your device needs service please contact ScentAir Technical Services at 866 723 6824 Tilt mov...

Page 8: ...a stable level surface like a table or desk In a location with good airflow to ensure the fragrance is dispersed evenly Remember the fragrance can reach an area of up to 1 000 square feet DON T set t...

Page 9: ...arefully lower your fragrance cartridge into the ScentAir Whisper PRO 6 Place the lid back on the device Magnetic closures will secure the lid 7 Plug in the device to turn it on 8 Decide how you plan...

Page 10: ...r the ScentAir App the Whisper PRO will run on one of three default 24 7 schedules Low 40 seconds every 4 minutes pause blinks once Medium 1 minute 20 seconds every 4 minutes pause blinks twice High 2...

Page 11: ...of this guide Schedule O O ORANGE LED Light Off No events are scheduled for the device Slow Pulsing The device is paused in standby pause mode Fast Pulsing The device is in a resting cycle of a schedu...

Page 12: ...i network that matches the last 6 digits of the MAC address found on the bottom of your device EXAMPLE If your device label read like the below image the network would display to you as ScentAir Whisp...

Page 13: ...g your ScentAir device on a secure password protected Wi Fi network that does not change frequently not on an open network connection If you are experiencing any problems connecting to the ScentConnec...

Page 14: ...an account using your email sign in with an existing email account or utilize one of the social media connections to access the app s authenticated screens Once authenticated you will be on the App Ho...

Page 15: ...e LED lights along the bottom of your ScentAir Whisper PRO will blink together for approximately 5 seconds Select the device and select next Congratulations You are now connected via Bluetooth Once co...

Page 16: ...u will see a screen to return to the Google Home app after the credentials have been authenticated Any devices currently set up with ScentAir should show up automatically Congratulations You can now c...

Page 17: ...t Enable to Use This will open a portal to allow you to connect your ScentAir app Once you input your login credentials you will be navigated back to the Alexa app where you will be given the option t...

Page 18: ...ntConnect send you a verification email 5 Verify your email and follow the on screen prompts to complete your account NAVIGATING THE SCENTCONNECT PLATFORM ScentConnect has three dashboard views Organi...

Page 19: ...cess can edit device settings Viewer Users with viewer access can view device settings but they can t make changes LOCATION DASHBOARD The Location Dashboard displays the name MAC address device type a...

Page 20: ...Dashboard users with manager or operator access can view asset details modify configurations and create modify or delete an scent event schedule ASSET DETAILS The Asset Details section displays the M...

Page 21: ...1 to max 10 with higher levels pushing fragrance further from the device and into the natural airflow of your environment The higher the speed the further your fragrance will travel resulting in wider...

Page 22: ...g cycle as measured in minutes Scent Level The percentage of Scent Time that will be active in the Event cycle A higher scent level means greater fragrance intensity You can program up to 14 Events se...

Page 23: ...nt Event 1 On the Asset Dashboard select the pencil icon to the right of the event you d like to modify 2 Choose the Occurrence start and end time and days of the week Scent Level and Scent Time for t...

Page 24: ...aside 3 Remove your old cartridge and set it aside for disposal 4 Find your new fragrance cartridge and remove it from its packaging 5 Carefully lower your fragrance cartridge into the ScentAir Whispe...

Page 25: ...icates that the system is connected to Wi Fi You will only see this light if your device has been connected to a Wi Fi network To erase the Wi Fi network for example if you need to connect it to a new...

Page 26: ...change them on the device Hold the PAUSE button for 12 seconds while the device is powered on Then reconnect to Wi Fi by following the instructions in this user manual The device is displaying Not Con...

Page 27: ...a power source If that does not work please call Technical Services Why is my device displaying an IDLE status When no event is scheduled for a specific time in ScentConnect the device will display a...

Page 28: ...28...

Page 29: ...29 CONTACT US 866 723 6824 scentair com customercare scentair com...

Page 30: ...30...

Page 31: ...ating their customer experience through the power of scent Based in Charlotte NC USA and corporate offices in the United Kingdom France Netherlands China Hong Kong and Australia The Company s 425 glob...

Page 32: ...Do not discard...

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