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SCAN
®
10, digital, 1064 nm, f = 254 mm
Rev. 2.6 e
7 Routine Maintenance and Customer Service
32
innovators for industry
7.2 Customer
S
ervice
Servicing and Repairs
Except for routine maintenance of the optical
surfaces, the scan head does not contain user-service-
able internal parts. All servicing and repairs should be
performed only at SCANLAB. Only SCANLAB has the
proper test facilities and procedures to service, repair
and calibrate the system optimally.
Product Warranty
SCANLAB guarantees this product to be free of
defects in manufacturing and material. The warranty
is valid for 12 months after delivery. Repairs covered
under the warranty will be performed at SCANLAB.
The scope of the warranty is limited to repair or
replacement of the SCANLAB product.
SCANLAB is responsible for the return delivery of
products repaired under warranty; the customer is
responsible for delivery to SCANLAB.
SCANLAB will not be held responsible:
• when the product has been damaged through
misuse or improper operation
• for damage due to improper laser power (e.g.
focused beam on optical surfaces) or improper
adjustment
• for damage to optical components (mirrors,
objective, etc.) caused by improper handling or
cleaning
• for consequential damages
• if the scan head has been altered
• if the warranty seal on the scan head’s housing
has been broken
If a returned scan head must first be brought into a
serviceable state by SCANLAB (e.g. by removing align-
ment pins and other customer-added parts or
cleaning the scan head) before servicing can begin,
then the customer must bear the additional cost.
Danger!
• Never stare at the laser beam or its deflected
radiation when performing routine mainte-
nance of the scan head. Keep all parts of the
body away from direct laser beams or
deflected radiation. When the laser beam is
not required, turn it off or reliably block it via
a shutter to prevent its entry into the scan
head.
!
Contacting SCANLAB
For service, repairs, advice or information, simply
contact SCANLAB using one of the contact possibili-
ties listed below:
SCANLAB AG
Siemensstr. 2a
82178 Puchheim
Germany
Tel. +49 (89) 800 746-0
Fax: +49 (89) 800 746-199
www.scanlab.de
Product Disposal
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SCAN
®
10 can be returned to SCANLAB for
a fee to be properly disposed of in compliance with
environmental regulations.