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Our product is guaranteed to be free from quality and manufacturing defects for a period
of
12 months
.
If your product becomes defective during this period,
SRGS PTY LTD
will offer you either
a replacement, credit or refund where a product is faulty; wrongly described; different from
the sample shown to you or do not do what they are supposed to do.
This warranty will not cover substantially modified product; misuse or abuse of the
product contrary to user instructions or packaging label; change of mind and normal wear
and tear.
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and failure does
not amount to a major failure.
To claim the warranty, take the product to the front Service Desk of your nearest store of
purchase. You will need to show receipt or other proof of purchase. Additional information
may be required to process your claim. Should you not be able to provide proof of
purchase with a receipt or bank statement, identification showing name, address and
signature may be required to process your claim.
Any expenses relating to the return of your product to the store will normally have to be
paid by you. For online store purchases,
SRGS PTY LTD
will pay for the return freight for
any product assessed as having a major failure.
The benefits to the customer given by this warranty are in addition to other rights and
remedies of the Australian Consumer Law in relation to the goods or services to which this
warranty relates.
This warranty is provided by
SRGS PTY LTD, 6 Coulthards Avenue, Strathpine QLD
4500, Australia. Phone: 1300 175 010
.
WARRANTY
