Savin 2045 - Type Print Server Facsimile Reference Manual Download Page 62

Page: 62 / 64

Troubleshooting

Finding Operational Solutions

This table introduces you to solutions for some operational problems that you
may frequently encounter.

Problem

Solution

Refer to

You want to cancel a Memory
Transmission.

If the original is being
scanned, press

[

Cancel

]

or the

{{{{

Clear/Stop

}}}}

key.

p.21 “Canceling a Memory
Transmission”

If the original is being sent or
if it is in standby, press

[

Change/Stop TX File

]

or the

{{{{

Clear/Stop

}}}}

key.

p.15 “Checking and Cance-
ling Transmission Files”,

Fac-

simile Reference <Advanced
Features>

You want to cancel an Imme-
diate Transmission.

Press the

{{{{

Clear/Stop

}}}}

key.

p.26 “Canceling an Immediate
Transmission”

Summary of Contents for 2045 - Type Print Server

Page 1: ...ructions Facsimile Reference Basic Features For safe and correct use of this machine please be sure to read the Safety Information in the General Settings Guide before you use it Getting Started Faxing Registering Troubleshooting 1 2 3 4 ...

Page 2: ...FAX Option Type 2045 Operating Instructions Facsimile Reference Basic Features Printed in the Netherlands GB GB B547 8600 ...

Page 3: ...untries For details please contact your local dealer Two kinds of size notation are employed in this manual With this machine refer to the metric version Important Contents of this manual are subject to change without prior notice In no event will the company be li able for direct indirect special incidental or consequential damages as a result of handling or oper ating the machine Trademarks Adob...

Page 4: ...ir conformity Notice to Users Accessing Analog PSTN in EEA Countries This product is designed to be able to access analog PSTN in all EEA countries Local PSTN compat ibility is dependent on software switch settings Please contact your service representative if relocating this product to another country In the event of problems please contact your service representative in the first instance The CE...

Page 5: ... Network Guide PDF file CD ROM1 Describes procedures for configuring the machine and computers in a net work environment Copy Reference Describes operations functions and troubleshooting for the machine s copier function Facsimile Reference Basic Features this manual Describes operations functions and troubleshooting for the machine s fac simile function Facsimile Reference Advanced Features Descr...

Page 6: ...ons of Auto Document Link installed with DeskTopBinder V2 Lite This guide is added to the Start menu when DeskTopBinder V2 Lite is installed Manuals for ScanRouter V2 Lite ScanRouter V2 Lite is a utility included on the CD ROM labeled Scanner Driver Document Management Utilities ScanRouter V2 Lite Setup Guide PDF file CD ROM2 Describes installation of settings and the operating environment for Sca...

Page 7: ...F 14 Setting a Scan Area 14 Original sizes difficult to detect 17 Memory Transmission 18 Canceling a Memory Transmission 21 Before the Original Is Scanned 21 While the Original Is Being Scanned 21 While the Original Is Being Transmitted 21 Before the Transmission Is Started 22 Immediate Transmission 24 Canceling an Immediate Transmission 26 Before You Have Pressed the Start Key 26 After You Have P...

Page 8: ...9 Receiving a Fax in Manual Reception Mode 40 3 Registering Initial Settings and Adjustments 41 Programming 42 Editing 43 Deleting 45 Programming Fax Destinations 46 4 Troubleshooting Adjusting the Volume 47 When the Facsimile Key Is Lit in Red 48 When Toner Runs Out 49 Error Messages and Their Meanings 50 Solving Problems 52 Finding Operational Solutions 54 INDEX 55 ...

Page 9: ...mbol Be sure to read the instructions all of which are included in Safety In formation General Settings Guide The statements above are notes for your safety Important If this instruction is not followed paper might be misfed originals might be damaged or data might be lost Be sure to read this Preparation This symbol indicates information or preparations required prior to operating Note This symbo...

Page 10: ...2 ...

Page 11: ...res Counter Displays and prints the total number of copied or printed pages 3 Display Panel This guides you through tasks and dis plays the machine status Messages ap pear here 4 Check Modes key Press before pressing the Start key to check the settings selected for the fax about to be sent 5 Program key Enables you to program frequently used settings and recall previously pro grammed settings See ...

Page 12: ...le Reference Advanced Features 12 Communicating indicator Lights during transmission or reception 13 Facsimile key Press to switch to facsimile mode Lights up in yellow Facsimile mode has been selected Lights up in green Printing while in facsimile mode Lights up in red Lights up whenever a facsimile error occurs Press the Facsimile key to display the error message and take ap propriate action See...

Page 13: ...elect 2 Displays the date and time the name and facsimile number of a des tination when transmitting and the size of the original 3 Displays the entered number of a destination When adding destina tions using the number keys press Add 4 Displays messages and the ma chine status 5 Press to display various informa tion about transmission 6 Allows you to search for a desti nation by destination name ...

Page 14: ...ile key is pressed or after the Clear Modes key is pressed the following display appears Memory Transmission initial display Immediate Transmission Note To return to standby mode do one of the following If you have placed the original in the optional Auto Document Feeder ADF and have not pressed the Start key remove the original If you have not placed an original press the Clear Modes key If you a...

Page 15: ...ven when the machine is using memory to fax a message or receive a mes sage you can still scan another original into memory See p 73 Dual Access Facsimile Reference Advanced Features Even when the machine is being used as a copier printer or scanner the sender name or number will appear for received faxes Immediate Transmission ...

Page 16: ... This prevents unauthorized people from sending fax messages and helps track the activity of each user or department Note You can specify a user code with System Settings See the General Settings Guide Even when User Code Management is on you can still receive and print fax messages as normal A A A A Enter a user code of up to eight digits using the number keys B B B B Press Note If an unprogramme...

Page 17: ... the destination number and while reading the original sends it It is very conven ient when you want to send an original quickly or when you want to check the destination you are sending to When using this type of transmission the original is not stored in memory You can only specify one address Important If the machine is switched off for more than one hour all files stored in memory are deleted ...

Page 18: ...elect the transmission mode that is operative when the machine is turned on with Memo ry Immed Transmission Switch un der Gen Settings Adjust See p 130 General Settings Adjustment Facsimile Reference Advanced Fea tures You can have the machine return to default mode after each trans mission using Scan End Reset un der Gen Settings Adjust See p 130 General Settings Adjustment Facsimile Reference Ad...

Page 19: ...e printed on received faxes at the destination as follows 1 On the top of the fax 2 On the left side of the fax How to place A5 and B5 JIS size originals Limitation A5 size documents are not detect ed on the exposure glass Place A5 size documents in the ADF Note When you place originals as shown in the above illustration the fax header will be printed on the received faxes at the destina tion as f...

Page 20: ...e exposure glass will be marked and those marks will ap pear on the received image If you place an A4 size original in the portrait orientation the ma chine rotates the image by 90 de grees before sending See p 73 Transmission with Image Rota tion Facsimile Reference Ad vanced Features You can send the first pages from the exposure glass then the re maining pages from the ADF Af ter you have remov...

Page 21: ... originals in the ADF one page at a time or in sheaves Note The maximum document length is 1200 mm 47 If you send documents longer than 420 mm 17 specify the area to be scanned If you send such docu ments frequently select Long Doc ument mode with the User Parameters If a jam occurs the document might be damaged be cause scanning will not stop See p 14 Setting a Scan Area See p 147 Changing the Us...

Page 22: ...Originals of inappropriate weight Originals in bound form such as books Transparent originals such as OHP transparencies or translucent paper Setting a Scan Area Normally a placed document is scanned according to the automati cally detected size If a scan area is specified the document is scanned accordingly Thus documents can be sent without extra space or blank margins Auto Detect The placed doc...

Page 23: ...nal Sizes rotation transmission is disabled See p 73 Transmis sion with Image Rotation Fac simile Reference Advanced Features A A A A Place the originals and then se lect any scan settings you require Note When placing different size originals into the ADF adjust the document guide to the larg est original Small size originals may be sent at a slight slant since they do not match the document guid...

Page 24: ...above the highlighted Scan Ar ea Specifying Mixed Original Sizes A Press Mixed Original Sizes B Press OK Mixed original sizes is shown above the highlighted Scan Ar ea Specifying Auto Detect A Press Auto Detect B Press OK Auto Detect is shown above Scan Area D D D D Dial a destination and press the Start key ...

Page 25: ...text or drawings Originals which partially contain solid printing Originals which have solid printing around their edges Originals with glossy surfaces Bound originals of more than 10 mm 0 3 in thickness such as books The following paper sizes are automatically detected in facsimile mode Metric Version Inch Version Ο Auto detect Unable to auto detect Paper size where original is placed A3L L L L 8...

Page 26: ...0 appears on the display Memory Transmis sion is disabled Use Immediate Transmission instead Note Maximum number of destinations per Memory Transmission 500 Combined total number of desti nations that can be programmed 500 2 000 with the optional fax function upgrade unit After the total number of pro grammed fax numbers exceeds 500 2 000 with the optional fax function upgrade unit you can perform...

Page 27: ... on the expo sure glass until the Start key is pressed Reference p 11 Placing Originals C C C C Make the settings you require Reference p 27 Scan Settings D D D D Dial a destination Note If you make a mistake press the Clear Stop key and then enter the correct number Reference p 32 Dialing p 33 Using Destination Lists p 43 Chain Dial Facsimile Ref erence Advanced Features p 43 Redial Facsimile Ref...

Page 28: ...you re quire D Press the Start key The machine starts scanning E Place the next original on the expo sure glass within 60 seconds after the machine has finished scanning the first original F Repeat steps C to E for all origi nals G Place the last original and then press Checking the transmission settings You can check the transmission set tings e g destination and transmis sion mode on the display...

Page 29: ... stops scanning Note You can also cancel scanning by pressing Stop Scanning Scanning may be completed while you are performing the cancel operation While the Original Is Being Transmitted Note If the transmission finishes while you are carrying out this proce dure it will not be canceled If you cancel a message while it is being sent the transmission is halt ed as soon as you finish the cancel lat...

Page 30: ...by display appears Before the Transmission Is Started Use this procedure to cancel a trans mission after the original has been scanned A A A A Press Change Stop TX File The list of stored files being trans mitted or waiting for transmission appears B B B B Select the file you want to cancel Note If the desired file is not shown press U U U U Prev or T T T T Next to find it C C C C Press Stop Trans...

Page 31: ...Canceling a Memory Transmission 23 2 Note To cancel another file repeat steps B and C D D D D Press Exit The standby display appears ...

Page 32: ...s turned on See p 130 General Settings Ad justment Facsimile Reference Ad vanced Features You can have the machine return to the default transmission mode Memory Transmission or Imme diate Transmission after every transmission You can change this so that the desired setting is main tained See p 130 General Set tings Adjustment Facsimile Reference Advanced Features A A A A Make sure that Immediate ...

Page 33: ...nce Advanced Features E E E E Press the Start key Note Do not lift the ADF during scan ning After transmission the standby display appears Sending originals using the exposure glass A Place the first page face down on the exposure glass B Dial a destination C Make the scan settings you re quire D Press the Start key E Place the next original on the expo sure glass within 10 seconds after the machi...

Page 34: ... the ADF you can also cancel an Immediate Transmission by re moving the original After You Have Pressed the Start Key A A A A Press the Clear Stop key and then remove the original Note You can also cancel an Immedi ate Transmission by pressing Stop Transmission If the transmission finishes while you are carrying out this procedure it will not be can celed ...

Page 35: ... lines mm 200 x 200 dpi Select for originals containing small characters or when you re quire greater clarity This resolu tion is twice as fine as Standard Super Fine optional expansion mem ory required 16 x 15 4 lines mm 400 x 400 dpi Select for originals with very fine details or when you require the best possible image clarity This resolution is eight times finer than Standard Limitation If the...

Page 36: ...is setting even if your origi nal contains text and photographs or if you only want to send clearer text Text Photo Select Text Photo to send an origi nal containing both a high contrast black and white image such as text and a halftone image such as a photograph Photo Select Photo to send an original containing a halftone image such as a photograph or a color original Note If you select Text Phot...

Page 37: ...the image density Auto Image Density The appropriate density setting for the original is automatically select ed Manual Image Density Use manual image density to set image density yourself You can select one of seven image density levels Combined Auto and Manual Image Density You can only adjust image density for photographs illustrations or diagrams if the original has a dark background You can s...

Page 38: ...Image Density has not been selected press Auto Im age Density Manual Image Density A Make sure that Auto Image Den sity is not selected If it has been selected press Auto Image Density to turn it off Note If Auto Image Density has not been selected proceed to step B B Press i i i iLighter or Darkerj j j j to adjust the density Combined Auto and Manual Image Density A Make sure that Auto Image Den ...

Page 39: ...s beeping you have about 60 seconds 10 seconds for Immediate Transmission to se lect density resolution and origi nal type The remaining time is shown on the display A A A A Check which pages you want to scan with different settings B B B B Remove the previous page and place the next page C C C C Select the image density resolu tion and original type Note Adjust the settings for each page before y...

Page 40: ...f a fax number 128 digits You can insert pauses and tones in a fax number See p 32 Pause p 33 Tone A A A A Enter the fax number using the number keys Note If you make a mistake press the Clear Stop key and then enter again If the optional extra G3 interface unit is installed select G3 before you proceed to the next step See p 53 Changing the Line Port Facsimile Reference Ad vanced Features Pause P...

Page 41: ... C Press the Tone key D D D D Enter the ID number using the number keys Using Destination Lists When you program a destination number into a Destination list you can dial the number by just selecting the destination from the Destination list Additionally you can store a name that will appear on the display If you frequently send the same mes sage to more than one place program these numbers into a...

Page 42: ...or Tools General Settings Guide A total of 500 destinations per message can be programmed for Group Dial A A A A Place the original and then select the scan settings you require B B B B Press the title key of the desired Quick Dial Note There are three types of title for Destination lists Title 1 Ti tle 2 and Title 3 Switching the titles of Destination lists A Press B Press Switch Title C Select t...

Page 43: ...list To cancel the selection press the selected Quick Dial key again You can also press the Clear Stop key to cancel the selection To select more groups repeat steps B and C If the selected group includes destinations other than fax destinations such a message appears that asks whether only valid destinations are to be selected Press Select to select only valid destina tions D D D D Press the Star...

Page 44: ...e This function distinguishes be tween small and capital letters A A A A Press the magnifier icon B B B B Press Serch by Dest Name C C C C Enter a destination name to search for and then press OK A search in progress message ap pears When the search is finished a re sult appears Note A warning appears if the search returns more than 100 items Press OK to proceed to step D D D D D Select a destinat...

Page 45: ...number press and Clear and then enter the number again A search in progress message ap pears When the search is finished a re sult appears Note A warning appears if the search returns more than 100 items Press OK to proceed to step D D D D D Select a destination Note If the desired destination does not appear use U U U U or T T T T to scroll through the list Limitation If the search rerurns more t...

Page 46: ...B Enter a registration number using the number keys Note You need not enter the first ze ros of a registration number when the display prompts you to enter five digits If you do not enter 5 digits press the key to complete the entry The corresponding destination ap pears Note If the entered registration number has not been pro grammed an error message ap pears Press Exit The screen returns to that...

Page 47: ...is setting on a dedicated fax line Note The external telephone is re quired to use this machine as a telephone Switching the Reception Mode You can switch reception modes us ing the Reception Settings menu un der Facsimile Features See p 132 Reception Setting Facsimile Refer ence Advanced Features If you program a Quick Operation key with Switch Reception Mode you can switch reception mode quickly...

Page 48: ...s the Start key or the Start Manual RX key The Start key is only available in facsimile mode when an origi nal is not placed C C C C Replace the handset of the exter nal telephone The machine will start receiving Limitation When printing documents stored in the Document Server the Start Manual RX key or the Start key cannot be used to switch to facsimile mode Press the 2 key of the external tele p...

Page 49: ...x Header using Fax Header Print under Transmission options In program No 1 you can register a preference about whether or not the Fax Header is always printed You will then switch the setting using the Fax Header Print func tion only when necessary Reference p 114 Registering a priority function using a program Fac simile Reference Advanced Fea tures p 67 Fax Header Print Fac simile Reference Adva...

Page 50: ...hanging registration Programming A A A A Press the User tools Counter key B B B B Press Facsimile Features Note Ifthekeyoperatorcodeisregistered and turned on enter the key opera tor code and press the OK key C C C C Press Program Fax Information D D D D Program the name and facsimile number Registering a Fax Header A Press First Name or Second Name B Enter a fax header and then press OK Reference...

Page 51: ... units in stalled on your machine C Enter your own facsimile s number using the number keys and then press OK Note To enter a sign or a space press or Space If you make a mistake press Clear or the Clear Stop key and then enter the fac simile number again E E E E Press Exit F F F F Press the User tools Counter key The initial display appears Editing Note The following procedure explains how to edi...

Page 52: ... or Own Fax Number for editing E E E E Press the item you want to edit F F F F Press Backspace or Delete All and then reenter the name or number Note Press Clear or the Clear Stop key if you want to edit Own Fax Number G G G G Press OK H H H H Press Exit I I I I Press the User tools Counter key The initial display appears ...

Page 53: ... Press Facsimile Features C C C C Press Program Fax Information D D D D Press Fax Header Own Name or Own Fax Number to delete E E E E Press the item you want to delete F F F F Press Backspace or Delete All and then press OK Note Press Clear or the Clear Stop key if you want to edit Own Fax Number G G G G Press Exit H H H H Press the User tools Counter key The initial display appears ...

Page 54: ... under System Settings You can also register the programmed fax numbers in a Group Note When you press the Facsimile key after changing the contents of the Ad dress Book such a message appears that indicates that the destination list has been updated Press Exit The initial display appears Reference Key Operator Tools General Settings Guide ...

Page 55: ...message is printed See p 84 Print Comple tion Beep Facsimile Reference Ad vanced Features Note You can adjust the On Hook vol ume when you press the On Hook Dial key See p 51 On Hook Dial Facsimile Reference Advanced Fea tures A A A A Press the User tools Counter key B B B B Press Facsimile Features C C C C Press Adjust Sound Volume D D D D Press Lower or Louder for each item and then press OK Not...

Page 56: ... take the appropriate action Problem Solutions The paper output tray is full Remove the paper from the tray A facsimile error has occurred The facsimile has a problem Contact your service representative The copier will still function normally out of paper add more paper Loading Paper General Settings Guide ...

Page 57: ...possible after 200 transmissions 1000 with the optional expansion memory installed Limitation The Memory Storage Report Poll ing Reserve Report and Confiden tial File Report are not printed Note If the standby screen is not dis played press the Facsimile key A A A A Make sure that the machine is in facsimile mode and the standby screen is displayed B B B B Press Exit and then perform tras mission ...

Page 58: ...ss the Start key L Call Service Functional problems with facsimile Please call service There is a problem with the fax Record the code number shown in the display and contact your service representative The copy function will still work normally Memory is full Cannot scan more Transmit ting only scanned pages If you press OK the machine returns to stand by mode and starts transmitting the pages th...

Page 59: ...t appears on the display asking you to add more paper Note If there is paper left in the other paper trays you can receive messages as usu al even if a message appears on the display You can turn this function on or off with the User Parameters See p 147 Changing the User Parameters Facsimile Reference Advanced Features switch 05 bit 7 ...

Page 60: ...ge soon DAdding Toner General Settings Guide The machine failed to print re ceived fax messages If this happened when the re ceive file indicator was lit a problem such as run out of pa per or toner might disable printing p 79 Substitute Reception Facsimile Reference Advanced Features Store has been selected for Reception File Setting Print the fax messages using a Web browser or the Printing Stor...

Page 61: ...red in memory have been lost Those messages include ones stored through Memory Transmis sion Reception Confidential Reception Substitute Recep tion or Auto Document When about one hour passes after power to the machine is turned off all fax messages stored in memory are lost If any messages have been lost for this reason a Power Fail ure Report is automatically printed when the machine is turned o...

Page 62: ...smission If the original is being scanned press Cancel or the Clear Stop key p 21 Canceling a Memory Transmission If the original is being sent or if it is in standby press Change Stop TX File or the Clear Stop key p 15 Checking and Cance ling Transmission Files Fac simile Reference Advanced Features You want to cancel an Imme diate Transmission Press the Clear Stop key p 26 Canceling an Immediate...

Page 63: ...mile key 4 48 Fax Header 41 Deleting 45 Editing 43 Programming 42 Faxing 9 G Getting Started 3 Groups Dialing 32 I Image Density Contrast 27 29 Immediate Transmission 9 24 Canceling 26 K key Enter key 4 M Main power indicator 3 Manual Reception 39 Memory Transmission 9 18 Canceling 21 N Number keys 4 32 O On Hook Dial key 4 On indicator 3 Operation switch 4 Original Type 27 28 Own Fax Number 41 De...

Page 64: ...TI Own Name 41 S Scan Settings 27 Solving Problems 52 Standard 27 Start key 4 Start Manual RX key 4 Super Fine 27 Switching between Memory Transmission and Immediate Transmission 10 Switching Reception RX modes 39 T Text 28 Text Photo 28 Tone 33 Tone key 4 Toner 49 Troubleshooting 47 TTI Fax Header 41 U User tools Counter key 3 ...

Search results

Summary of Contents for 2045 - Type Print Server

Reviews:

Related manuals for 2045 - Type Print Server

Brands by name

Popular brands

Savin 2045 - Type Print Server, Facsimile Reference Manual

Search results

Summary of Contents for 2045 - Type Print Server

Reviews:

Related manuals for 2045 - Type Print Server

Brands by name

Popular brands