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Technical Support

Savi Fixed Reader SR-650 Installation Guide

39

Technical Support

If your Savi Fixed Reader SR-650-101 presents a problem that neither this
manual nor troubleshooting tips can help you solve, you can contact Savi
Technical Support in either of two ways:

◆

Telephone 1-888-994-SAVI (7284) between 8:00 a.m. and 5:00 p.m.

,

Pacific Time

◆

Or send e-mail to

[email protected]

at any time

Whether you contact Savi by telephone or e-mail, please have the exact
sequence of operations (if possible) that caused the problem and the
following information available:

◆

Site location

◆

Incident description

◆

Estimated severity level of the incident

◆

Model number and version

◆

Serial number

◆

Computer type (Gateway, Dell, etc.) and model

◆

Operating system and service pack level

◆

Network protocol

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Summary of Contents for SR-650-101

Page 1: ...Savi Fixed Reader SR 650 101 Installation Guide Version 1 0 ...

Page 2: ...the terms of the agreement It is against the law to copy the software on any medium except as specifically allowed in the license or nondisclosure agreement Savi Savi SmartChain and Batch Collection are registered trademarks and EchoPoint Savi GateReader Savi MobileReader Savi Retriever SaviReader SaviTag Savi Technology SmartChain SmartSeal UDAP and Universal Data Appliance Protocol and are trade...

Page 3: ...a Site 13 Positioning Savi Fixed Readers 13 Mounting the Savi Fixed Reader 15 Connecting Power Cables to the Savi Fixed Reader 16 Connecting the Network Cables 17 Ethernet Connection 17 Applying Power to the Savi Fixed Reader 19 Setting Up the Savi Fixed Reader SR 650 101 20 Configuring Your PC s IP Address 20 Pinging the Savi Fixed Reader SR 650 101 24 Configuring the Savi Fixed Reader SR 650 01 ...

Page 4: ...4 3 Maintenance Repair and Maintenance 37 Troubleshooting 37 Technical Support 39 ...

Page 5: ...communicate with all models of SaviTags and forward the collected data to the SmartChain Site Manager or Client Tools host platforms You can network multiple readers to cover large facilities Working with Savi Signposts SR 650 101 Readers provide a complete RFID solution for real time end to end visibility of goods and critical assets moving through the supply chain Figure 1 1 Savi Fixed Reader SR...

Page 6: ...Rugged weatherproof packaging for indoor and outdoor use Reader Description The Savi Fixed Reader SR 650 101 has an omnidirectional read pattern with an adjustable range of up to 300 feet 91 44 meters and can be networked to provide cellular coverage of a nearly unlimited area Its power source can be 92 to 250 VAC or 12 to 24 VDC A portable tripod mount a solar power unit or a cable for powering t...

Page 7: ... Signpost initiated wakeup responses Capable of receiving recognition codes and data over a UHF link to ST 41x ST 645 and ST 65x tags UHF transmitter capable of transmitting control commands and data over a UHF link to ST 41x ST 645 and ST 65x tags Architecture Single UHF board with two channels Frequency 433 92 MHz UHF Antennas Internal Orthogonal Omni Dual Loop Antennas Modulation Data rate Data...

Page 8: ... Source Universal Power Supply 92 250 VAC 50 60 Hz 100 mA max DC Source 12 24 VDC 500 mA average internally regulated Physical Enclosure Size 30 cm 12 in diameter x 14 cm 5 5 in Weight 1 9 kg 4 2 lbs Color Charcoal gray Case material Polypropylene with UV inhibitors Type Rugged weatherproof packaging for indoor and outdoor use Sealed to IP42 protection against objects larger than 1mm 04 inches in ...

Page 9: ...l 19 2 Kbps CTS half duplex communication 8 data bits none parity 1 stop bit TXD RXD DTR CTS RS485 Data rate Data format RS485 signals SMP Serial Communication Protocol 38 4 Kbps 8 data bits none parity 1 stop bit 2 wire differential Indicators LED displays Standard seven segment LED display Accessories Mounting Savi Mounting Kit SRA 1001 not included Savi Heavy Duty Mounting Kit SRA 1024 not incl...

Page 10: ...s is the Regulatory Requirements Radiated emission intentional U S emission standards as contained in FCC Part 15 Canada RSS210 European Community emission standards as contained in EN 300 220 433 MHz Electromagnetic Immunity ESD compliance Exposed to 8 kV air discharge or 4 kV contact discharge in accordance with EN 301 489 1 Radiated emission unintentional U S emissions standards as contained in...

Page 11: ... SR 650 101 2 Savi Fixed Reader SR 650 101 92 250 VAC 50 60 Hz European Plug SR 650 101 3 Savi Fixed Reader SR 650 101 92 250 VAC 50 60 Hz Japan Plug SR 650 101 6 Savi Fixed Reader SR 650 101 92 250 VAC 50 60 Hz Type 2 Plug SR 650 101 7 Savi Fixed Reader SR 650 101 92 250 VAC 50 60 Hz U K Plug SR 650 101 8 Savi Fixed Reader SR 650 101 92 250 VAC 50 60 Hz China Plug SR 650 101 D Savi Fixed Reader S...

Page 12: ...9 a m and 5 p m Pacific time Send email to help savi com Check www savi com support for information When you contact Savi Customer Support by telephone or email have the following information available Site location Incident description Estimated severity level of the incident Model number and version Serial number Computer type Gateway Dell etc and model Operating system and service pack level Ne...

Page 13: ...survey and plan the RFID network configuration Once the site plan is in place refer to it to determine where to install Savi Readers Follow the directions in this manual to ensure proper installation of each Savi Fixed Reader SR 650 101 Positioning Savi Fixed Readers Savi Fixed Readers are designed to operate in a wide variety of environments They are housed in rugged weatherproof enclosures In id...

Page 14: ...ctors may be beyond your control The goal when positioning the Savi Fixed Reader SR 650 101 is to optimize advantages and reduce limitations to make the collection range as efficient as possible Figure 2 1 Impediment limiting the Savi Fixed Reader SR 650 101 collection range If the location forces you to use a less than ideal position for the reader the collection range could be reduced requiring ...

Page 15: ...patterns and make performance unpredictable Maintain the horizontal orientation when using the wall mount kit tripod or other mounting hardware Mounting the Savi Fixed Reader You can mount the Savi Fixed Reader SR 650 101 using any of the associated mounting hardware available from Savi Technology However you might want to be sure that the reader is operational and verified on the network before m...

Page 16: ...ppropriate power cable is supplied based on the requirements specified when the order was placed You can also power the Savi Fixed Reader SR 650 101 from a Savi Solar Power Module or by vehicle power A fixed length molded cable is supplied with the Solar Power Module You can purchase the Vehicle Power Cable as an accessory item The appropriate power cable for the AC power source should be included...

Page 17: ...ion and removal Savi recommends the use of heat shrink tubing Savi part number 680 02423 001 for units subject to outdoor use Ethernet Connection You can connect the Savi Fixed Reader SR 650 101 directly to a network hub via the built in Ethernet connection The Readers are the source of RFID tag read and service events SmartChain Site Manager records stores and forwards these events to Savi SmartC...

Page 18: ...martChain Site Manager and applications are available separately from Savi Technology Connect the RJ 45 connector of the Ethernet cable from the SR 650 101 Reader to the Ethernet hub Figure 2 3 Network connector and RS 232 ports RS 232 port Network In Network Out ...

Page 19: ...outlet Figure 2 4 Savi Fixed Reader SR 650 101 LED display panel To confirm that power is present in the Reader 1 Observe the indicators and the seven segment display on the LED display panel The power indicator should be illuminated whenever power is present a During the initial power on sequence the Savi Fixed Reader displays its identification number ID in the LED display as a sequence of five ...

Page 20: ... a watchdog sensor that automatically resets the reader if power fluctuations or other interruptions occur that might affect the reader s performance Setting Up the Savi Fixed Reader SR 650 101 The Savi Fixed Reader SR 650 101 has an integrated network interface Note Keep in mind that if you connect multiple readers to the same network they will all have the same default IP address of 10 7 19 11 a...

Page 21: ... 21 Figure 2 5 Control Panel window 2 Double click the Network and Dial Up Connections icon to display the Network and Dial Up Connections window Figure 2 6 Network and Dial Up Connections window 3 Double click the Local Area Connection icon The Local Area Connection Status window appears ...

Page 22: ...C H A P T E R 2 Savi Fixed Reader SR 650 101 Installation 22 Figure 2 7 Local Area Connection Status window 4 Click Properties to display the Local Area Connection Properties window ...

Page 23: ...Setting Up the Savi Fixed Reader SR 650 101 Savi Fixed Reader SR 650 Installation Guide 23 Figure 2 8 Local Area Connection Properties window 5 Double click Internet Protocol TCP IP ...

Page 24: ... You can set the host IP address as 10 7 20 218 the Subnet mask to 255 255 0 0 and leave all others blank 7 Close all windows and return to the desktop Pinging the Savi Fixed Reader SR 650 101 You need to check the network connection from your computer to the Savi Fixed Reader SR 650 101 You can either use an Ethernet cross connect cable from your PC s Ethernet port to the Ethernet cable from the ...

Page 25: ...a network You use the command prompt to ping the reader To ping the reader 1 At the host computer desktop select Start Programs Accessories Command Prompt to open a DOS session Figure 2 10 Command Prompt window 2 Type ping 10 7 19 11 this is the default IP address of the reader and press Enter Pinging proceeds until it completes all cycles ...

Page 26: ...Reader SR 650 01 Parameters In this section you use Microsoft Telnet Client to connect to the reader and set up the reader parameters Telnet Client software allows a computer to connect to a remote Telnet server and run applications on that server To connect to the reader and set up the parameters 1 At the host computer desktop select Start Programs Accessories Command Prompt to open a DOS session...

Page 27: ...on Guide 27 Figure 2 12 Telnet Client window 3 At the first prompt type set LOCAL_ECHO and press Enter to enable the echo so you can verify key entries 4 At the second prompt type open 10 7 19 11 10011 and press Enter to connect to the reader Figure 2 13 Telnet connection commands ...

Page 28: ...es of the reader To view existing reader properties 1 At the cursor type description and press Enter The current properties of the reader appear that you can view or modify Not all properties can be modified Figure 2 14 Description of reader properties 2 At the cursor type udap and press Enter to display the UDAP firmware s value The property udap is a read only property you cannot modify it ...

Page 29: ...10 7 20 118 or whatever valid IP address you want to assign and press Enter to set the reader IP address to the input one Figure 2 16 Telnet local IP address display 2 Type reset and press Enter to cause the IP address to take effect Now you can use Telnet to connect to the reader at the new IP address 3 Type gateway 10 100 4 1 or whatever valid IP address you want to assign and press Enter to set...

Page 30: ...ger and press Enter to set the reader host IP address to the input one This will point the Savi Fixed Reader SR 650 101 to the Site Manager s IP address Figure 2 18 Telnet Host IP address display 6 Type reset and press Enter to apply the host IP address The host is the computer to which the reader sends the event data 7 Type netmask 255 255 128 0 or whatever valid mask you want to assign and press...

Page 31: ...pe ntpserverip 10 7 20 18 or whatever valid NTP address you want to assign and press Enter to set the NTP server IP address that the reader will listen to Figure 2 20 Telnet NTP server IP address display To set reader parameters 1 Type combinetime ENABLE DISABLE and press Enter to enable disable the time of event data from the reader to combine with the time of the tag received from the Signpost ...

Page 32: ...s Enter to enable disable the reader time and date to synchronize with the NTP server Figure 2 22 Telnet NTP server synchronization command 3 Type timeoutntp 8 unit minutes and press Enter to set the period in minutes for which if the reader has not received time information it will assume it has lost time synchronization with the NTP server ...

Page 33: ...e aheadtime 2 unit seconds and press Enter to set the time in seconds that the reader will take ahead of the synchronized NTP server time Figure 2 24 Telnet reader ahead time command 5 Type now and press Enter to display the current time If the reader is not set to synchronize with an NTP server then you can also set the time with this command ...

Page 34: ... 6 Type simulate 10 and press Enter to generate 10 simulated events If you have a daemon listening to the event on the host computer it will receive the events Figure 2 26 Telnet simulate command 7 Type reset and press Enter to reset the Savi Fixed Reader SR 650 101 with all the new parameters ...

Page 35: ... installed and functioning correctly it is necessary to verify that the reader Can communicate with the SmartChain Site Manager verifies that the reader is detected on the network Can collect tags in the collection area Once the Savi Fixed Reader is installed refer to the Guide to SmartChain Site Manager for instructions on testing the operation of the reader ...

Page 36: ...C H A P T E R 2 Savi Fixed Reader SR 650 101 Installation 36 ...

Page 37: ...ght impair the protection that the equipment provides Savi Technology is not responsible for radio TV interference caused by using unauthorized cable or by making unauthorized changes to this equipment Repair and Maintenance The Savi Fixed Reader SR 650 101 is designed to be maintenance free It is manufactured with the highest quality components and is thoroughly tested before delivery Troubleshoo...

Page 38: ... input Try a different power source Replace the power cable Network cables damaged or disconnected Verify that the network cable is securely plugged into the Fixed Reader Verify that the network cable is securely plugged into the SR 650 101 Check cables for physical damage ID needs confirmation Reset the power by disconnecting and then reconnecting the live power source to view the Fixed Reader se...

Page 39: ...8 994 SAVI 7284 between 8 00 a m and 5 00 p m Pacific Time Or send e mail to help savi com at any time Whether you contact Savi by telephone or e mail please have the exact sequence of operations if possible that caused the problem and the following information available Site location Incident description Estimated severity level of the incident Model number and version Serial number Computer type...

Page 40: ...C H A P T E R 3 Maintenance 40 ...

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