Saturn TSG48-HD, Owner'S Manual

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SERVICE POLICY AND PROCEDURE GUIDE and ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4. Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5. Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7. Travel mileage is limited to sixty (60) miles from an
Authorized Service Agency or one of its sub-service
agencies.
8. All labor shall be performed during regular working
hours. Overtime premium will be charged to the buyer.
9. All replacement parts are warranted for
ninety (90) days from date of purchase on nonwarranty
equipment. This parts warranty is limited only
to replacement of the defective part(s).
10. Installation, labor, and job check-outs are not
considered warranty and are thus not covered by this
warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
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Sa
tur
n
Equipmen
t Limit
ed
W
ar
ran
ty
Saturn warrants its new product to be free from defects in
material and workmanship for a period of one (1) year from
the original date of installation not to exceed 18 months from
date of original shipment from factory. Equipment sold and
installed for residential use, or outside the continental United
States is excluded from warranty. This warranty is limited to
product(s) sold to the original commercial user. The liability of
Saturn is limited to, at Saturn option the repair or replacement
of any part found by Saturn to be warranted herein.
Saturn shall bear the normal labor charges for repair or
replacement to the extent that such repair or replacement
is performed within 35 miles of the office of an authorized
service agency, within the continental United States and dur-
ing regular (straight time) hours. Travel outside of the 35 miles
and any work performed at overtime or weekend rates is the
responsibility of the owner/user. Defective parts must be
returned to Saturn, freight prepaid, for Warranty inspection.
Saturn assumes no responsibility for any product(s) not in-
stalled properly in accordance with the instructions supplied
with the equipment. Any equipment which has been modi-
fied by unauthorized personnel or changed from our original
design is not covered under this Warranty.
Saturn assumes no obligation for any product which has been
subject to misuse, abuse or harsh chemicals. Normal mainte-
nance as outlined in the instructions supplied with the equip-
ment is the responsibility of the owner-user and is not part of
this warranty.
Light bulbs, porcelain, glass components, normal parts, wear
and maintenance are excluded from this warranty.
Saturn Fryers carry one year parts and labor warranty and a
limited, prorated 5 year warranty on stainless steel fry vessels.
This warranty is in lieu of any other agreement, expressed
or implied, and constitutes the only warranty of Saturn
with respect to the product(s).
Saturn shall not be liable whether in contract or in tort or
under any other legal theory, for loss of revenue or profit,
or any substitute use or performance, or for incidental, in-
direct, special or consequential damages, or for any other
loss or cost of similar type.
Proper installation, initial check out, air shutter adjust-
ments, or normal maintenance such as lubrication, adjust-
ment or calibration of controls is the responsibility of
the dealer, owner-user or installing contractor and is not
covered by this warranty.
The Company reserves the right, without prior notice, to
make changes and revisions in the product specifications,
design, and material.
Possession of this price list does not constitute an agree-
ment or offer to sell product to the possessor.
Prices are subject to change without notice. Prices do not
include sales tax. All prices are in U.S. dollars.
Returned goods are subject to a 20% restocking charge
and the cost of reconditioning the equipment for resale.
Prior to returning the goods, a Return Goods Autho-
rization (RGA) number must be granted by Saturn. All
returned goods must be shipped freight prepaid. Ship-
ments received without a RGA number will be refused.
Custom units built to the buyer’s specifications may not
be returned or cancelled.
Saturn is not responsible for printing errors in pricing or
specification.
Saturn™ Equipment Limited Warranty