AR-3100/3200
User Guide
126
5 Troubleshooting
You might encounter some issues when you scan bar
codes. This chapter provides information that helps
you fix common issues.
5.1 Scanner issues
My scanner doesn’t emit the aiming pattern.
￭
Your scanner is sending data to your
computer. Wait until it finishes.
￭
Did you plug the connection cable to your
computer?
5.2 Bar code issues
My scanner doesn’t read the bar code properly.
￭
Reset your scanner.
￭
Check the quality of your bar codes.
Wrinkled, smudged, blurred or torn bar
codes won’t be read by your scanner.
￭
The reading window of your scanner may
be dirty and block the field of view. Clean
the reading window.
The data isn’t sent to my computer.
￭
Make sure the USB or RS-232 cable is
tightly plugged into your computer.
My scanner doesn’t decode the bar code, but the
bar code type is supported.
￭
Did you turn on
Read
for the bar code
type?
￭
The density of your bar code may be too
high for your scanner to decode.
Summary of Contents for Argox AR-3100
Page 1: ...AR 3100 AR 3200 CCD Scanner User Guide http www argox com service argox com Version V1 3...
Page 4: ...AR 3100 3200 User Guide iii...
Page 117: ...AR 3100 3200 User Guide 110 Exit...
Page 122: ...AR 3100 3200 User Guide 115 Exit...
Page 129: ...AR 3100 3200 User Guide 122 Exit...
Page 132: ...AR 3100 3200 User Guide 125 Exit...
Page 139: ...AR 3100 3200 User Guide 132 MATRIX 2 of 5 MSI PLESSEY UPC A UK PLESSEY GS1...
