9
Troubleshooting
Problem
Cause
Solution
Camera can’t
be operated
Power is not turned on
• Turn on the camera.
Power is not connected
•
Connect the power to correct
voltage socket
Still can’t be operated
•
Connect the support department
Camera can’
t
display
Computer is not connected
• connect the computer and
camera with USB
Camera can’t be identified
•
Re-install the driver
• Make sure the camera is lighting
First, check the following
1. Does your computer comply with these requirements?
Ensure the system has a built-in USB port and it comes with Windows
98 (First or Second Edition), Windows Me, Windows 2000, or Windows
XP preinstalled.
The USB interface is not supported for systems not complying with the
above conditions.
2. Is the camera correctly connected to the computer?
See
Page 7
for connection instructions.
3. Is the battery charged sufficiently?
You should use a household power source to power the camera when it
is connected to a computer.
•
If the Problem Is Not Mentioned Above
If the USB Driver is not correctly installed, it is possible that Windows is not recognizing
the USB Driver.
Please contact your motherboard’s
manufacturer for more information
about USB connection.
