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Warranty is provided only on Product(s) which is purchased from Saregama, Saregama
Authorized Dealer, Authorized Reseller or Authorized Online Resellers.
To claim the Warranty Customer will have to mail their request to [email protected]
The Customer will receive as reply to his/ her email an address on which said Customer may
send the defective unit of the Product (“said address”).
The defective unit of the Product & Accessories must be sent to the said address (with the
original packaging when purchased or similar packaging) at the cost of the Customer. Once the
said defective unit of the Product & Accessories is received at the said address, Saregama will
dispatch a fresh unit of the Product & Accessories to Customer’s address. In the event on
receipt, Saregama finds that the allegedly defective unit of Product does not have any defects,
Saregama will dispatch the same unit of the Product & Accessories received from Customer,
back to the Customer’s address.
To avail the Warranty, customer will have to provide the invoice of the unit of the Product
purchased by customer to Saregama, either by dispatching it along with the defective unit or by
emailing at the email address provided for the same purpose a scanned copy of the said invoice.
The replaced unit of the Product & Accessories shall become the property of Saregama.
WARRANTY TERMS
The FCC Declaration of Conformity or the FCC label or the FCC mark is a certification mark
employed on electronic products manufactured or sold in the United States which certifies that
the electromagnetic interference from the device is under limits approved by the Federal
Communications Commission.
A device that is marketed for use in the home or a residential area by the customer comes under
Class B devices which require either Verification, Certification, or Self Declaration depending on
the type of product.
Carvaan Mini comes under Class-B and it undergoes all the requirements generated by FCC and
has received the FCC certificate after going a Declaration of Conformity under the new FCC
Doc/Self declaration procedures.
Carvaan Mini meets all the applicable Innovation, Science and Economic Development Canada
(ISED) technical requirements. Prior to its launch in the Canadian market, Saregama will ensure
that Carvaan Mini is pre-registered with the Department and meets all the applicable standards
throughout its life cycle. In addition to this, ISED will be informed by Saregama prior to any
technical change(s) that may affect the product’s regulatory compliance under which the product
was originally registered.
