4. Regulations on invalidation of the warranty during the warranty period
4.1 In the following cases, the warranty is invalid, but the maintenance service is provided, the
labor fee and parts fee are charged:
(1) any damage to accessories caused by improper use, maintenance and storage of consumers;
(2) damage caused by force majeure, such as natural disasters.
4.2 In the following cases, the company will refuse to provide maintenance services or provide
charged maintenance services:
(1) fail to provide holograms on product packaging box;
(2) the contents of the holograms are altered or illegible;
(3) It is unable to provide the product warranty card or the content recorded in the warranty card
is inconsistent with the product, or the content is altered or illegible;
(4) earbuds that have been removed by any unauthorized person of Shengyang acoustics Co.,
Ltd. (such as changing wires, removing voice coils, etc.);
(5) there is no sales voucher or the content of the sales voucher is inconsistent with the product.
5. We will not provide warranty service in the following cases
After our inquiry, if we find that your repair products are not our products, we will refuse to
provide warranty service, or double the maintenance fee. Please attach the warranty certificate
when you send the earbuds to our company for repair. If you don't have any certificate, our
company will handle it as parallel imports.
Safety instruction
1. Please use the original or with safety certification wire harness for charging.
2. When using earbuds, please adjust the volume appropriately to avoid
damaging the hearing.
3. Please use the product correctly to avoid falling or heavy extrusion.
4. Children should be accompanied by adults to avoid eating by mistake.
5. Keep away from extreme environments such as high temperatures or humidity.
6. Please do not disassemble this product.
Packing list
1. Charging case
2. Saramonic BH60
3. Eartips (small size)× 1 pair
4. Type-C charging cable
5. Storage bag
6. Manual (including warranty card)
