9
Instruction Manual for SABER MAGNET 24V
1-888-726-8869
www.sanuvox.com
NOTE:
The SABER MAGNET 24V error code is determined by the LED flashing pattern on the ballast. The flashing pattern on
the ballast is determined by the number of LED blinks (1 to 5) followed by a 1 second pause. This pattern will repeat over and
over until the error code is cleared.
Problem
Possible Cause
Solution
Error Code 1 (EC1)
- Lamp has reached over 8,700 hrs (1 year)
of operation.
- Get a genuine replacement lamp and reset
lamp timer.
See Product and Lamp Timer Reset
instructions on page 6.
Error Code 2 (EC2)
- Lamp has failed.
- Press the reset button once to attempt to
restart the lamp.
- Shut the power to the ballast (hard reset), wait
10 seconds and turn the power back ON.
- Check lamp continuity.
See UV Lamp Continuity Test
instructions on page 8.
- Get a genuine replacement lamp and reset
lamp timer.
See Product and Lamp Timer Reset
instructions on page 6.
Error Code 3 (EC3)
- Ballast has failed.
- Press the reset button once to attempt to
restart the ballast.
- Shut the power to the ballast (hard reset), wait
10 seconds and turn the power back ON.
- Check power source to confirm that it is
within specifications on product label.
- Get a replacement ballast.
Error Code 4 (EC4)
- Voltage to the ballast is less than 18VAC.
- Power source (furnace control panel or
transformer) does not provide sufficient
power output (measured in VA).
- Measure the voltage being provided to the
ballast.
- Install a dedicated transformer
(MSCTFR12024 or equivalent) that
provides a minimum output of 20 VA at
24 VAC.
Error Code 5 (EC5)
- Voltage to the ballast is over 30VAC.
- Power surge.
- Measure the voltage being provided to the
ballast.
- Install a dedicated transformer
(MSCTFR12024 or equivalent) that
provides a minimum output of 20 VA at
24 VAC.
Contact your contractor for all your needs in terms of replacement parts:
power cord, ballast, UV lamp, brackets, etc.
