This warranty does not cover:
Crystals and/or glass
Drains
Damage due to negligence, accident, abuse, improper installation, or improper maintenance such as, but not limited to: heat
from soldering during installation, the use of plumber’s putty, damage from tools used during installation, the use or exposure
to chemicals or cleaning products either abrasive or non-abrasive, or the use of any cleaning tool or product other than a
soft, clean cloth. Reverse osmosis may also shorten the life of the finish.
which have been altered or used in a manner not typical for the product.
Loss, damages, or expense, incidental or consequential whatsoever, originating from the purchase, installation, use, repair,
failure, or replacement of any SANTEC product or part, allowed by law.
Commercial and/or Industrial installations and use of the product.
This warranty does not include labor, travel charges, or any costs incurred for repair, removal, installation, servicing,
diagnosing, or handling of either defective or replacement parts.
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Changes in the finish or in the product due to normal wear or aging does not cover any products or parts
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SANTEC is committed to enhancing your bathroom experience by creating luxury products that will provide
enduring satisfaction. Every effort has been made to satisfy the highest standards of design and production to create
lasting peace of mind for our customers. Proof of purchase must be provided for all warranty claims, SANTEC provides the
following limited warranties on our product.
This warranty only extends to the original consumer purchaser.
L I F E T I M E L I M I T E D WA R R A N T Y
L E N G T H O F WA R R A N T Y & W H O I S C O V E R E D B Y O U R WA R R A N T Y
W H AT I S C O V E R E D B Y O U R WA R R A N T Y
E X C L U S I O N S A N D L I M I TAT I O N S O F WA R R A N T Y
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Limited warranty against manufacturing defects and tarnish to the original purchaser. Custom finishes carry
a ten (10) years limited warranty against manufacturing defects and tarnish to the original purchaser only.
Kitchen products carry a three (3) year limited warranty.
Parts:
Santec parts carry a ten (10) year limited warranty against manufacturing defects, to the
original purchaser. Kitchen products carry a five (5) year limited warranty.
Cartridges:
Santec cartridges carry a lifetime limited warranty, with the exception of thermostatic and
pressure balanced cartridges, which carry a three (3) year limited warranty against manufacturing defects to
the original purchaser.
Finishes
: SANTEC Polished Chrome, Polished Nickel and Satin Nickel finishes carry a Lifetime
Effective: 05/01/2015
This warranty does not cover: damage due to negligence, accident, abuse, improper installation, or improper
maintenence such as, (but not limited to): heat from soldering during installation, the use of plumbers putty, damage
from tools used during installation, the use or exposure to chemical or cleaning products, abrasive or non-abrasive, or
the use of any cleaning tool or product other than a soft, clean cloth.
This warranty does not cover: changes in the
finish or in the product due to normal wear or again and does not cover any product or parts which have been
altered or used in a manner not typical for the product.
Santec will not be held liable for damage to products caused by
the freight carrier, any such claims should be made immediately with the freight carrier. This warranty does not cover any
cost involved in the installation, repair, or replacement of any SANTEC product or parts. This warranty does not cover
and SANTEC will not be held liable for any loss, damages, or expenses, incidental or consequential whatsoever,
originating from the purchase, installation, use, repair, failure, or replacement of any SANTEC product or part, as
allowed by law. The product of components of the covered product will either be repaired, refinished or replaced at the
sole discretion of SANTEC. SANTEC reserves the right to examine any product claimed defective prior to any warranty
claim being accepted or processed, at its sole discretion. This warranty gives you specific legal rights and you may
have other rights which may vary from state to state.
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Access should be provided to the roman tub valves for future service or repair to valves and piping. Under no circumstances will Santec
Faucet, Inc. be liable for any costs associated with the removal of materials for future
access to the tub valves or piping for service or repair.
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