37
Troubleshooting
Use the following checklist for troubleshooting if you have problems with your Plasma Display. Consult your local
dealer or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS
POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit for an hour, then plug it back in.
• Check sound adjustments (Volume and Mute).
• Check for sources of possible interference.
• Check for sources of possible interference.
• Check picture control adjustments.
• Check picture control adjustments.
• Check for sources of possible interference.
Poor sound or no sound.
Poor picture or no picture.
Display does not operate.
Poor color or no color.
R
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
OLNEY, ILLINOIS 62450
FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE AT
www.orionsalesinc.com
FOR CUSTOMER SERVICE,
ADDITIONAL SET-UP OR
OPERATING ASSISTANCE
PLEASE CALL:
1-800-289-0980
TO ORDER ACCESSORY
PARTS OR LITERATURE
PLEASE CALL:
1-888-369-0304
No Remote operation.
• Select proper language in the menu options.
Display is not shown in
your language.
• Batteries are weak, dead or inserted incorrectly.
• Remote is out of range, move closer to Plasma Display (within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions between the Remote and the Plasma Display.
• Make sure the power cord is plugged in.
• Power interrupted.
Display shuts off.
• Set closed caption decoder in the menu.
Closed - Caption is not
activated.
Cleaning instructions for your Plasma TV.
Safety note:
Before you begin to clean, turn the unit power off, and disconnect from the power source.
Be careful not to scratch the plastic coated front panel - it is highly vulnerable to accidental scratching (e.g. by finger-
nails or other sharp items).
While cleaning, do not wear jewelry that could cause surface scratching (such as rings, wrist-watch, etc.).
Use a moist lint-free cloth and pure water to clean the Plasma Display, assure the cloth is only damp and not wet - and
that the cloth is free from any dirt particles that could cause scratches to the surface.
Wipe the set clean using minimal pressure.
DO NOT USE STANDARD WINDOW CLEANER! ITS ALCOHOL / AMMONIA WILL DISSOLVE THE FRONT
WINDOW'S COATING!! NEVER USE SOLVENT OR THINNER. NEVER USE SPECIAL CLEANERS WHICH ARE
DESIGNED FOR CLEANING PC MONITORS OR CRT TV’S.
Carefully dry with a clean dry lint-free cloth.
Do not use paper towels or tissues to clean the set - paper can disintegrate when wet or may leave a trail of dust
behind. Some paper is abrasive and may scratch your screen.
3X90101A_En_p32-back
3/16/06, 9:57 PM
37
