- 4 -
If a detector fails due to a material defect or a manufacturing process defect under normal conditions of use
in one year following the date of its delivery, we shall repair or replace it for free. However, the faults of the
detector due to artificial damage, improper use, or authorized adjustment, reconstruction or disassembly
are not covered in the guarantee and we shall assume no responsibilities for any the consequence thereby
caused.
We may provide paid repair service for products with any faults beyond the guarantee range. If you have
such products that need repair, please contact us. When sending such a product to us for repair, you are
expected to provide some important information about the product, such as the phenomenon and possible
cause of the product fault, so that we can find out the cause of the fault in the shortest time and so the
information may be used as a reference in our future product development and improvement.
10. Fault analysis and troubleshooting
Fault
Possible cause
Troubleshooting method
Remarks
The detector can’t be coded.
The internal circuit is damaged.
Send the detector back to the factory for
repair.
The
detector
can’t
be
logged into normally.
The detector has no address or has
a coincident address.
Recode the detector address.
The detector reports a fault
after login.
The sensor has failed.
Send the detector back to the factory for
repair.
The labyrinth is seriously
contaminated.
Clean the labyrinth of the detector.
The detector reports a fire
alarm after login.
There is a great deal of smoke dust
or steam in the room.
Log in again after the smoke, dust or the
steam is eliminated.
The internal circuit has failed.
Send the detector back to the factory for
repair.
The labyrinth is seriously
contaminated.
Clean the labyrinth of the detector.
The detector cannot operate
normally after being
powered up.
The indicator or the internal circuit
is damaged.
Send the detector back to the factory for
repair.
The contact with the base is poor.
Inspect and reinstall the base.
The detector can’t send out
fire alarm signal during an
alarm test.
The internal circuit is damaged.
Send the detector back to the factory for
repair.
Address: 3/F, Guangcai Xintiandi Mansion, Nanshan Road, Nanshan District, Shenzhen, Guangdong, 518054,
P.R.China
Tel
：
+86(755)86226969
Fax
：
+86(755)86223939
Website
