Sanitas SHK 18, Instructions For Use Manual

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8. What if there are problems?
Problem Cause Solution
The temperature settings are not illuminated while
- the control is properly connected to the heat pad.
- the power plug is connected to a working socket.
- the slider is set to 1, 2 or 3.
The safety system has
switched the heat pad
off permanently.
Send the heat pad
and the control for
servicing.
9. Technical data
See the rating label on the heat pad.
10. Warranty / service
Hans Dinslage GmbH, Riedlinger Straße 28, 89524 Uttenweiler, Germany (hereinafter referred to as
“HaDi”) provides a warranty for this product, subject to the requirements below and to the extent descri-
bed as follows.
The warranty conditions below shall not affect the seller’s statutory warranty obligations which
ensue from the sales agreement with the buyer.
The warranty shall apply without prejudice to any mandatory statutory provisions on liability.
HaDi guarantees the perfect functionality and completeness of this product.
The worldwide warranty period is 2 years, commencing from the purchase of the new, unused product
from the seller.
The warranty only applies to products purchased by the buyer as a consumer and used exclusively for
personal purposes in the context of domestic use.
German law shall apply.
During the warranty period, should this product prove to be incomplete or defective in functionality in
accordance with the following provisions, HaDi shall carry out a repair or a replacement delivery free of
charge, in accordance with these warranty conditions.
If the buyer wishes to make a warranty claim, they should approach their local retailer in the first
instance: see the attached “International Service” list of service addresses.
The buyer will then receive further information about the processing of the warranty claim, e.g. where they
can send the product and what documentation is required.
A warranty claim shall only be considered if the buyer can provide HaDi, or an authorised HaDi partner,
with
- a copy of the invoice/purchase receipt, and
- the original product.
The following are explicitly excluded from this warranty:
- deterioration due to normal use or consumption of the product;
- accessories supplied with this product which are worn out or used up through proper use (e.g.
batteries, rechargeable batteries, cuffs, seals, electrodes, light sources, attachments and nebuliser
accessories);
- products that are used, cleaned, stored or maintained improperly and/or contrary to the provisions
of the instructions for use, as well as products that have been opened, repaired or modified by the
buyer or by a service centre not authorised by HaDi;
- damage that arises during transport between manufacturer and customer, or between service centre
and customer;
- products purchased as seconds or as used goods;
- consequential damage arising from a fault in this product (however, in this case, claims may exist
arising from product liability or other compulsory statutory liability provisions).
Repairs or an exchange in full do not extend the warranty period under any circumstances.
Subject t
o err
ors and changes