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www.sanitairecommercial.com
Problem
Solution
Motor will not start
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Motor suddenly stops
Thermal cut off, see Page 3.
Cleaner does not clean
• Clean or replace the filters or filter bag.
Hint
: If picking up fine dust, the filters may not look dirty, but a fine
substance tends to reduce suction when it blocks the airflow through
the filters.
• Be sure hose adapter is secure on back of cleaner.
• Check base hose and long hose.
• Replace a broken, cut, loose or out of shape belt. If brushroll stops when
making contact with carpet, belt is stretched and needs replacement.
• Clean hair and thread from bristles and end cap area.
• Replace brush roll if bristles are worn.
• Be sure that vacuum is set to correct carpet height setting.
Dust cup models:
• Be sure the dust cup is properly seated into the cleaner.
• Empty dust cup.
No suction at the end of hose
• Be sure hose adapter is secure.
• Clean or replace the filter or filter bag.
Hint:
If picking up fine dust, the filters may not look dirty, but a
fine substance tends to reduce suction when it blocks the airflow through
the filters.
• Remove any clogs from the hose that restrict the airflow.
• Check lower hose and long upper hose.
Dust cup models:
Empty dust cup.
Noise from brushroll area
• Remove hood and clean debris or items from the brushroll area.
• Replace a broken, cut, loose or out of shape belt.
Cleaner is hard to push
• Put handle in operating position.
• Tilt the cleaner back to raise the front wheels off floor, then turn the knob to
a higher setting.
If you have questions, call the experts!
1-800-800-8975
Problem solving
Make sure vacuum cleaner is turned off and electrical power cord is unplugged.
Refer to pages 10-17 for additional solution instructions.
