Line (Extension Number) –
This is a dedicated line for the phone. All calls will come to
this line first.
Line (Extension Number) –
This is a dedicated line for the phone. This second line can
be used if placing someone on dedicated hold using the first line
Blank
Orderdesk –
A button to log you in to answer customer calls. If the button is red, you are
signed in
Voicemail –
Pushing this button will pick up any messages in the general voicemail box. If
it is red, there is mail
Park 1-5 –
‘Parking spots’ where calls can be placed on hold to be picked up on another
device in the building.
History –
Shows the call history on the phone. Use the navigation buttons to select and
dial.
Intercom –
Intercom Page ALL phones in your branch
Menu –
Access to the phone’s user menu
The buttons on the sidecar are valid destinations to park and/or transfer calls with one push.
Common destinations added to the sidecar are:
All Phones In your store
5 Parking spots to put customers on hold
Frequently called cell phones
Extensions in other branches
Calls can be sent to any of these destinations by pressing the button while on a call.
Standard Phone Setup / Call
Flow
Common S705 Phone Buttons
The EXP100 “Sidecar”