FAQ
How does it work?
The Coffee Iced Coffeemaker brewing to brew hot concentrated coffee directly over ice to ensure
the freshest flavour. By using just the right amount of coffee, water and ice, the iced coffee still
tastes great even as the ice melts. This is because it uses similar amounts of water as traditional
hot coffee - just some of it starts out as ice!
My iced coffee is not strong enough for my taste – how do I make stronger iced
coffee?
No problem – everyone’s tastes are different! Add another half scoop of coffee grounds into the
reusable coffee filter next time you make iced coffee. If that’s still not strong enough, try a full extra
scoop. Add until you find the perfect ratio for you!
Why is there no ice left in my cup after I brew my iced coffee?
Try using bigger ice cubes when making your iced coffee – these will melt slower and give you ice
in your drink for longer! Also, ensure you have filled the tumbler to the ice marking.
Why doesn’t the iced coffeemaker fill the tumbler with iced coffee to the top?
We know many people like to customize their coffee beverages. For this reason, we designed the
machine to leave a little extra room for milks, cream, sugar orsyrups! However, for a more full
tumbler, you can fill the water reservoir to the“MAX FILL” line.
Can I use a different tumbler / cup for making iced coffee?
Sure! Most cups should fit underneath the spout of the iced coffeemaker – just ensure you keep
the same ratio of water-grounds-ice to create the best tasting iced coffee!
Why isn’t the coffee dispensing into my tumbler?
The drip-stop might be set to closed . Slide the drip-stop over to open and your coffee will
flow through.
Why are there grounds in my iced coffee?
You may have over filled your reusable coffee filter with grounds and they could have spilled over
the top. Although this is uncommon, try using a little less grounds next time and that will solve your
grounds issue!
How do I turn my iced coffeemaker off?
The iced coffeemaker will turn off on its own after the brewing cycle has completed. If you would
like to pause the brewing cycle, you can unplug the unit. Plug the unit back in to resume brewing
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