FlatClient ECO and FlatClient PRO, FlatClient RCK and FlatClient STS – User Guide Rev. 1.98
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3.
The goods for repair must be packed properly for shipping, considering shock and ESD protection.
Goods returned to Kontron Europe GmbH in non-proper packaging will be considered as
customer caused faults and cannot be accepted as warranty repairs.
4.
Include the RMA-Number with the shipping paperwork and send the product to the delivery address
provided in the RMA form or received from Kontron RMA Support.