Cruzer Enterprise
Troubleshooting FAQ
Revision
1.0
Q: I
INSERTED MY
C
RUZER
E
NTERPRISE DRIVE INTO MY CORPORATE MACHINE
AND NOTHING HAPPENED
.
I
S THERE A SECURITY POLICY THAT PROHIBITS
THE CHANGE OF REGISTRY KEYS
?
A:
When the Cruzer Enterprise does not launch because of a security
policy that prohibits registry changes, registry keys should be
modified to full control. For more information about modifying
registry keys, see the Cruzer Enterprise Registry Key Reference
Guide.
Q: I
GOT THE MESSAGE
“C
AN
’
T LOCATE CONFIGURATION DATA
”
WHEN
I
INSERTED MY
C
RUZER
E
NTERPRISE DRIVE
.
W
HAT SHOULD
I
DO
?
A:
When working with an account that does not have Administrator
privileges, occasionally your Cruzer Enterprise will not respond
quickly enough to requests for the configuration data. This can be
resolved by removing and reinserting your Cruzer Enterprise drive.
Q: W
HY DO
I
GET A
W
INDOWS ERROR MESSAGE WHEN
I
INSERTED MY
C
RUZER
E
NTERPRISE DRIVE
?
A:
This may occur when you insert your Cruzer Enterprise drive in a
computer running Windows 2000 SP3 or earlier and logged into a
Guest account. Cruzer Enterprise drive is not supported on
Windows 2000 SP3 or earlier.
© 2007 SanDisk® Corporation
2
May 2007, Document No.TSG-CRE-0507-10
