sandbox Smart R1, User Manual, Page: 13 / 14

Product warranty:
Thank you for choosing the products of Sandbox Smart Technology Co., Ltd.
Sandbox Smart Technology products provide a one-year global warranty service
from the date of purchase. During the warranty period, if there is any damage caused
by non-human factors, Sandbox Smart Technology will provide maintenance
services. The product repair or replacement warranty service provided requires the
customer to provide a valid proof of purchase, such as the original invoice or order
information, and the warranty seal of this manual is attached.
1. For maintenance and warranty services and related questions, please contact the
original dealer or purchase channel.
2. During the warranty period, the company may charge maintenance fees at its
discretion due to the following circumstances:
•User does not follow safety operating procedure that indicate in user manual.
•Disassembled by party that is not authorized by the original factory, or
modified this product without authorization
•Failure to use the specified voltage and cause malfunction of the machine
•Appearance defaced by natural use
•Damage caused by natural disasters or man-made
•Using non-original consumable parts and causing damage
•Failure or damage caused by moving or transporting or dropping
3. In one of the following situations, the company may charge by price.
•Those who have exceeded the warranty period
•Cannot fail to show proof of purchase
•The contents of this warranty manual have been altered or the contents are
inconsistent
•If the purchase date of this warranty manual is not filled in and the dealer's shop
seal is not stamped, the warranty will be deemed invalid
4. If the purchased product is out of selling lifecycle, also the warranty period has
expired; or if the repaired parts have been discontinued, our company will use
similar parts for maintenance.
5. This warranty manual guarantee only provides after-sales service for this product
during the warranty period. The content does not involve the transaction
purchased by consumers in law, and does not have legal restrictions. However,
this warranty manual provides consumers' warranty service is regarded as a proof
of value provided by the company, and it is not allowed to scribble or forge
maintenance.
•本公司產品已保新台幣1000萬產品責任保險
•本公司产品已保新台币1000万产品责任保险
•Sandbox Smart Technology had cover our product liability
insurance for NT$10 million.
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