FAQ
1.Q: When adding a device, APP did not prompt the discovery of a
new equipment
A: Please check if the cameras and cell phone are in the same
LAN;
Please check if the camera's Network indicator keeps on;
If cameras and cell phone are not in the same LAN, it is
recommended to use the ID number manually add cameras;
2. Q: When viewing live video, the device reminds the password is
wrong
A: Please check if the remote access password which being set
when add the device is right or not. If not, please select edit to
re-set it from the list of entries in the camera;
3. Q: “Device list” reminds the device is offline
A: Please check whether the network of the cameras is normal,
and network indicator of device is on;
Please check whether the router network is normal.
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