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Potential Problems
Troubleshooting
1.
If the power does not turn on.
a) The USB connector of the voltage transformer cable has been disconnected
from the camera. Reconnect it to the camera.
b) The built-in battery in the camera does not power and needs to recharge.
Turn on the vehicle engine to charge the battery or connect the camera for
30 minutes to a computer that has an USB power source for 30 minutes until
the blue LED light flash turns off.
2.
The camera does not operate even when the power is turned on.
a) It takes a few seconds for your camera to be ready to function after the
power is turned on. This is not a malfunction.
b) Reconnect the camera with USB cable after about 1 minute.
3.
The power abruptly turns off.
a) In the default setting, the camera turns itself off when the vehicle engine is
turned off for 3 minute period.
b) Charge the built-in battery.
4.
The computer does not recognize the camera.
a) Disconnect all USB units from the USB jack of your computer except the
keyboard, mouse, and the camera.
b) Disconnect the USB cable from the computer and restart the computer.
Reconnect the computer and then the camera in that correct order.
5.
Camera doesn't record, or stops automatically while operation. The TF card is
damaged.
REFER SERVICING TO THE AUTHORIZED SERVICE
PERSONNEL.
6.
Incomplete files are being saved by the camera.
a) Format the TF card on the computer with the Win 7 System under FAT32.
b) Refresh the camera by pressing the reset button.
7.
Fuzzy Image Clean the lens with a soft moist cloth.
8.
Short press the reset button to recover the unit when it shuts off.