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The software doesn’t work
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Refer to the recommended PC specifications.
yepp does not work and the LCD displays nothing.
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Check the battery capacity
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Check to see if the battery is inserted to the right poles ,
In PLAY mode, music is not played after pressing the button
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Verify that the device is currently set to Music mode.
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Check to see if MP3 or WMA files are saved in the built-in memory.
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Check to see if the HOLD switch is locked.
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Check if the REC button is on.
Files cannot be downloaded.
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Check to see if the driver is installed correctly in the computer.
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Check the connection between yepp and computer.
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Check and/or replace the battery, turn on the yepp's power.
Backlight does not work.
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Check the backlight setup.
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When the battery power is low, the backlight will go out.
The buttons do not work.
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Check setting of Hold switch.
yepp keeps being turned off.
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In Stop mode, the power is automatically turned off after ten seconds (changes depending on settings).
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Check to see if there are files saved in it.
Something’s wrong with play time displayed during Play mode.
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“VBR SONG” message is displayed while VBR (Variable Bit Rate) file is playing.
LCD window is dark
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Check Contrast
Yepp doesn’t work even though the power switch is set to On.
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Try pushing the power switch down to Off and then pushing it back up to On.
Strange characters are displayed on the screen during playback.
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Change the font settings in the Download List Window to the correct font.
Troubleshooting
