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Samsung WW9*K6 series, User Manual, Page: 3 / 60

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Summary of Contents for WW9*K6 series

Page 1: ...Washing Machine User manual WW9 K6 Untitled 15 1 2016 02 19 4 16 18 ...

Page 2: ...ctions about the WEEE 14 Installation 15 What s included 15 Installation requirements 17 Step by step installation 19 Before you start 25 Initial settings 25 Laundry guidelines 26 Detergent drawer guidelines 28 Operations 31 Control panel 31 Simple steps to start 32 Cycle overview 33 Special features 37 Settings 39 Maintenance 40 Eco drum clean 40 Smart Check 41 Emergency drain 42 Cleaning 43 Reco...

Page 3: ... Troubleshooting 48 Checkpoints 48 Information codes 51 Specifications 55 Fabric care chart 55 Protecting the environment 56 Specification sheet 57 Information of main washing cycles 59 Untitled 15 3 2016 02 19 4 16 18 ...

Page 4: ...al do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be appli...

Page 5: ...persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 2 For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or l...

Page 6: ...ngs WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into a wall socket that meets local electrical specifications Use the socket for this appliance only and do not...

Page 7: ...ulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a location where gas may leak This may result in el...

Page 8: ...ric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may ...

Page 9: ...al object under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outlet Damage to the power cord may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc...

Page 10: ...ater pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry gets caught in t...

Page 11: ...o a malfunction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry water proof seats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers et...

Page 12: ...lean it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water cooling heating devices This may result in problems with the washing machine Do not use natural hand washing soap for th...

Page 13: ...ose it Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the appliance from the wall so...

Page 14: ...m other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of th...

Page 15: ...ded in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 06 08 07 01 02 03 04 05 12 09 10 11 01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Pump filter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet Installation Untitled 15 15 2016 02 19 ...

Page 16: ...ose guide Cold water hose Hot water hose Liquid detergent guide NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent guide Applicable models only Untitled 15 16 2016 02 19 4 16 20 ...

Page 17: ...ted grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet ...

Page 18: ...r temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove installation Minimum clearance for stable operation Sides 25 mm Top 25 mm Rear 50 mm Front 550 mm If bo...

Page 19: ...an the freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the supplied spanner 2 Fill the holes with the supplied plastic bolt caps Keep the shipping bolts for future use WARNING Packaging materials can be dangerous to children Dispose all packaging materia...

Page 20: ...elling is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor If you are provided with the screw type adaptor go to 7 A B Connect the water hose to the water tap 1 Remove the adaptor A from the water hose B 2 Use a Philips screwdriver to loosen four screws on...

Page 21: ...while lifting up the adaptor 5 Turn part C in the arrow direction to tighten it E 6 While holding down part E connect the water hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound 7 If you are using a screw type of water tap use the provided screw type adaptor to connect to the water tap as shown Untitled 15 21 2016 02 19 4 16 21 ...

Page 22: ...shing machine and disconnect from the electrical supply Then contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure hose NOTE After connecting the water hose to the adaptor check if it is connected properly by pulling the water hose downwards Use a popular ty...

Page 23: ... Connect the other end of the hot water hose to the hot water tap Aqua stop hose applicable models only A The aqua stop hose alerts users of a risk of water leaks It senses the water flow and turns red on the centre indicator A in case of a leak NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine Untitled 15 23 2016 02 19 4 16 21 ...

Page 24: ...st be above the sink siphon so that the end of the hose is at least 60 cm above the floor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements Minimum diameter of 5 cm Minimum carry away capacity of 60 litres per minute STEP 6 Power on P...

Page 25: ...machine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The Cb message appears 3 Press Start Pause to run the Calibration cycle 4 The drum will rotate clockwise and counter clockwise for about 3 minutes 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready for use Before you...

Page 26: ...d buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If trousers or jacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry net ...

Page 27: ...e is displayed redistribute the load Unbalanced laundry may reduce the spinning performance STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Make sure to use the laundry detergent that is designed for automatic washing machines NOTE Follow the detergent manufacturer s recommen...

Page 28: ...ves such as fabric softener Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent in the drawer Tablet or capsule types Ball or net types To prevent the compartment from clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water before being applied To app...

Page 29: ...h detergent to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer CAUTION Do not apply powder detergent to the liquid detergent guide Concentrated fabric softener must be diluted with water before applied Do not apply main wash detergent to the softener compartment Untitled 15 29 2016 02 19 4 16 23 ...

Page 30: ... guide below the marked max line A NOTE Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever A After a wash some liquid detergent may remain in the detergent drawer CAUTION Do not use the Prewash function when you use liquid detergent Remove the liquid detergent guide when you use powder detergent Untitled 15 30 2016 02 19 ...

Page 31: ...process 06 Options Press to select an option from Intensive Pre Wash Bubble Soak and Quick Wash 15 30 Press again to deselect 07 Bubble Soak Press to activate deactivate the Bubble Soak function This function helps remove a wide variety of stubborn stains 08 Delay End Delay End lets you set the end time of the current cycle Based on your settings the start time of the cycle will be determined by t...

Page 32: ...ons Use the button again to choose a preferred item 5 The machine provides three easy to access buttons for Bubble Soak Quick Wash 15 30 and Delay End for your convenience If you want to use one of these options press the corresponding button 6 Press Start Pause To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to start ...

Page 33: ...dling and soaking to protect the wool fibres from shrinkage distortion A neutral detergent is recommended 2 DENIM Featuring a higher water level in the main wash and an extra rinse cycle to ensure that no powder detergent remains 3 RINSE SPIN Featuring an additional rinse process after applying fabric softener to the laundry ECO DRUM CLEAN Cleans the drum by removing dirt and bacteria from the dru...

Page 34: ...ash only fabrics For best performance use liquid detergent 2 BABY CARE Featuring a high temperature wash and extra rinses to help remove the remaining detergent effectively 4 OUTDOOR CARE For outdoor clothes skiwear and sportswear that are made of functional materials such as spandex stretch and micro fibre 2 DARK GARMENT Featuring additional rinses and reduced spinning to ensure that the laundry ...

Page 35: ...liminary washing cycle before the main wash cycle Bubble Soak Bubble Soak helps remove a variety of stubborn stains With Bubble Soak selected laundry is thoroughly soaked in water bubbles for effective washing Bubble Soak is available with and adds up to 30 minutes to 5 cycles COTTON SYNTHETICS SUPER SPEED BEDDING BABY CARE and DENIM Untitled 15 35 2016 02 19 4 16 24 ...

Page 36: ...ress Start Pause The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing Power Real life case You want to finish a two hour cycle 3 hours later from now For this you add the Delay End option to the current cycle with the 3 hour setting and press Start Pause at 2 00 p m Then what happens The washing machine starts operating at 3 ...

Page 37: ... may break NOTE The water inside the drum will not leak if the Add Door is closed properly Water drops may form around the door but they will not leak from inside the drum CAUTION Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door Do not attempt to open the Add Door while the machine is operating without first pressing Start Pause Please note tha...

Page 38: ...p and no water can leak However you may encounter what appears to be water leak around the door some residual water remaining around the Add Door may form water drops This is normal Neither the main door or the Add Door can be opened when the water temperature is over 50 C If the water level inside the drum is over a certain point the main door cannot be opened If an information code of DDC appear...

Page 39: ...r example and close the door within the next 2 minutes Otherwise the machine sounds an alert for another 2 minutes Once you close the door Child Lock will be reactivated with the indicator turned on NOTE In the Child Lock state you must first deactivate the Child Lock if you want to add detergent or laundry or change the current settings To cancel the Child Lock Press and hold Temp and Rinse simul...

Page 40: ...O DRUM CLEAN is set to 70 C which cannot be changed CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance ECO DRUM CLEAN reminder The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes It is advisable to perform the ECO DRUM CLEAN regularly When you first see this reminder you can ignore the reminder for ...

Page 41: ...t Check 4 Put the mobile device close to the washing machine s display so that the smartphone camera and the washing machine face each other Then the information code will be recognized automatically by the app 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable solutions NOTE Smart Check mode will be disabled once you press a...

Page 42: ...in or thin metal object B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B C 4 Open the tube cap and let water in the Emergency drain tube C flow into the container 5 When done close the tube cap and reinsert the tube Then close the filter cover NOTE Use a spacious container because the water in the drum may be mo...

Page 43: ...ON Do not apply force on the Add Door It may break Do not leave the Add Door open while the machine is operating Do not put heavy objects on the Add Door at any time To prevent physical injury do not touch the Add Door while the drum is rotating Do not open the Add Door while the machine is operating This may cause physical injury Do not manipulate the feature panel while the Add Door is open This...

Page 44: ...with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6 Dry the mesh filter completely in the shade 7 Reinsert the mesh filter into the inlet valve and reconnect the water hose to the inlet valve 8 Open the water tap NOTE If the mesh filter is clogged a...

Page 45: ...p filter knob to the left and drain off the remaining water 5 Clean the pump filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 6 Reinsert the pump filter and turn the filter knob to the right NOTE If the pump filter is clogged an information code of 5C appears on the screen CAUTION Make sure the filter knob is closed properly after cleaning the filter Othe...

Page 46: ...detergent guide from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the liquid detergent guide to the drawer 6 Slide the drawer inward to close it NOTE To remove remaining detergent perform the RINSE SPIN cycle with the drum being empty Untitled 15 46 2016 02 19 4 16 27 ...

Page 47: ...E If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 Turn the Cycle Selector to select RINSE SPIN 2 Empty the drum and press Start Pause 3 When the cycle is complete close...

Page 48: ...cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure the rinse cap is inserted properly If using granular detergent make sure the detergent selector is in the upper position Remove the rinse cap and clean the detergent drawer Excessive vibrations or ma...

Page 49: ...he door does not open Press or tap Start Pause to stop the washing machine It may take a few moments for the door lock mechanism to disengage The door will not open until 3 minutes after the washing machine has stopped or the power turned off Make sure all the water in the drum is drained The door may not open if water remains in the drum Drain the drum and open the door manually Make sure the doo...

Page 50: ...y open both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C hot water at the tap Also check the water heater capacity and recovery rate Disconnect the hoses and clean the mesh filter The mesh filter may be clogged While the washing machine fills the water tem...

Page 51: ...only when the indicator appears However it does not open in the following cases When the boiling or drying process is running and the internal temperature becomes high If you set the Child Lock for safety reasons When the drum wash or drum drying cycle is running that does not involve additional laundry If a problem persists contact a local Samsung service centre Information codes If the washing m...

Page 52: ...ke sure laundry is not caught in the door OC Water has overflowed Restart after spinning If the information code remains on the display contact a local Samsung service centre LC LC1 Check the drain hose Make sure the end of the drain hose is placed on the floor Make sure the drain hose is not clogged If the information code remains contact a customer service centre Ub Spinning does not work Make s...

Page 53: ...tart the cycle If the information code remains contact a customer service centre DDC ddC This message appears when you open the Add Door without pressing Start Pause If this happens do one of the following Press the Add Door to close properly Then press Start Pause and try again To add laundry open the Add Door and input laundry Close the Add Door properly Then press Start Pause to resume operatio...

Page 54: ...e information code remains contact a local Samsung service centre DC3 The Add Door lock unlock is not working properly Turn the machine off and restart the cycle If the information code remains contact a local Samsung service centre If any information code keeps appearing on the screen contact a local Samsung service centre Untitled 15 54 2016 02 19 4 16 27 ...

Page 55: ...ron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be washed at 40 C Dry clean with aviation fuel pure alcohol or R113 only Item can be washed at 30 C Do not dry clean Hand wash only Dry flat Dry clean only Can be hung to dry Can be bleached in cold water...

Page 56: ...iance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturer s instructions Use stain removal products and bleaches before the wash cycle only when strictly necessary Save water and electricity by only washing full loads the exact amount depends...

Page 57: ...0 H850 mm Water pressure 50 800 kPa Net weight 63 0 kg Wash and spin capacity 9 0 kg Power consumption Washing 220 V 150 W 240 V 150 W Washing and heating 220 V 2000 W 240 V 2400 W Spin 220 240 V 300 W Pumping 30 W Spin revolutions 1400 rpm NOTE The design and specifications are subject to change without notice for quality improvement purposes Untitled 15 57 2016 02 19 4 16 29 ...

Page 58: ...w the appliance is used L yr 9400 Spin efficiency class Spin drying efficiency class on a scale from G least efficient to A most efficient A Maximun Spin Speed rpm 1400 Residual moisture 44 The COTTON 60 C and COTTON 40 C programs are the standard cotton 60 C program and the standard cotton 40 C program They are suitable to clean normally soiled cotton laundry and they are the most efficient conce...

Page 59: ...mption kWh Cycle 1400 rpm 1200 rpm WW9 K6 COTTON 20 4 5 142 56 59 65 0 36 COTTON 40 4 5 283 44 53 39 0 51 60 4 5 283 44 53 39 0 51 9 0 293 44 53 47 0 65 SYNTHETICS 40 4 0 159 35 35 68 0 65 The values on the table have been measured under the conditions specified in Standard IEC60456 EN60456 Actual values will depend on how the appliance is used Untitled 15 59 2016 02 19 4 16 30 ...

Page 60: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DC68 03649V 00 Untitled 15 60 2016 02 19 4 16 30 ...

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