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Samsung WW80K4 Series, Manual

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Samsung WW80K4 Series Manual Download Page 52

Troubleshooting

English

52

 

Troubleshooting

Code

Action

AC6

Check communications between the main and the inverter PBAs.
•  Depending on the state, the machine may automatically 

returns to normal operation.

•  Turn the machine off, and restart the cycle.
•  If the information code remains, contact a local Samsung 

service centre.

DC1

The Main Door lock/unlock is not working properly.
•  Turn the machine off, and restart the cycle.
•  If the information code remains, contact a local Samsung 

service centre.

If any information code keeps appearing on the screen, contact a local Samsung service 
centre.

Untitled-24   52

3/24/2017   4:41:54 PM

Summary of Contents for WW80K4 Series

Page 1: ...Washing Machine User manual WW70K4 WW80K4 Untitled 24 1 3 24 2017 4 41 42 PM...

Page 2: ...13 Instructions about the WEEE 14 Installation 15 What s included 15 Installation requirements 17 Step by step installation 19 Before you start 25 Initial settings 25 Laundry guidelines 25 Detergent d...

Page 3: ...English 3 Contents Troubleshooting 46 Checkpoints 46 Information codes 50 Specifications 53 Fabric care chart 53 Protecting the environment 54 Specification sheet 55 Untitled 24 3 3 24 2017 4 41 43 PM...

Page 4: ...do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Becaus...

Page 5: ...ce is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction conce...

Page 6: ...s WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product or...

Page 7: ...ations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain...

Page 8: ...c shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or f...

Page 9: ...object under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outl...

Page 10: ...er pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is flooded becaus...

Page 11: ...a malfunction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry water proof seats mats or clothing u...

Page 12: ...an it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignit...

Page 13: ...e it Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use a strong acidic cleaning agent Do not use benzene...

Page 14: ...o the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resou...

Page 15: ...d in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 06 08 07 01 02 03 04 05 12 09 10 11 01 Release lever 02 Det...

Page 16: ...aps Hose guide Cold water hose Hot water hose Cap fixer NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent guide Applica...

Page 17: ...d grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve no...

Page 18: ...temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connecti...

Page 19: ...the freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using t...

Page 20: ...ling is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor...

Page 21: ...ile lifting up the adaptor 5 Turn part C in the arrow direction to tighten it D 6 While holding down part D connect the water hose to the adaptor Then release part D The hose fits into the adaptor wit...

Page 22: ...ing machine and disconnect from the electrical supply Then contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is...

Page 23: ...onnect the other end of the hot water hose to the hot water tap Aqua stop hose applicable models only A The aqua stop hose alerts users of a risk of water leaks It senses the water flow and turns red...

Page 24: ...be above the sink siphon so that the end of the hose is at least 60 cm above the floor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertic...

Page 25: ...complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready for use Laundry guidelines STEP 1 Sort Sort the laundry according to these cri...

Page 26: ...ine laundry net Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP 4 Prewash if necessary Sele...

Page 27: ...e not sure about the water hardness contact a local water authority Do not use detergent that tends to be hardened or solidified This detergent may remain after the rinse cycle blocking the drain outl...

Page 28: ...n wash detergent water softener soaking detergent bleach and or stain removers 3 Softener compartment Apply additives such as fabric softener Do not exceed the max line A CAUTION Do not open the deter...

Page 29: ...main wash compartment as instructed or recommended by the manufacturer A 3 Apply fabric softener to the softener compartment Do not exceed the max line A 4 If you want to prewash apply prewash deterge...

Page 30: ...tart CAUTION Do not apply powder detergent to the liquid detergent guide Concentrated fabric softener must be diluted with water before applied Do not apply main wash detergent to the softener compart...

Page 31: ...o run the Spin Only cycle press Spin for 3 seconds When the cycle time and spinning speed appear press Spin repeatedly until a desired spinning speed is selected Then press Start Pause to start the cy...

Page 32: ...unction helps remove a wide variety of stubborn stains Bubble Soak is available with and adds up to 30 minutes to 5 cycles COTTON SYNTHETICS DAILY WASH BEDDING and BABY CARE 08 Power Press to turn on...

Page 33: ...Options Use the button again to choose a preferred item 5 The machine provides two respective buttons for Bubble Soak and Delay End for easy access If you want to use one of these options press the co...

Page 34: ...t fibres from shrinkage distortion A neutral detergent and liquid detergent is recommended 2 0 SPIN Featuring an additional spin process to effectively remove moisture from laundry RINSE SPIN Featurin...

Page 35: ...washed gently and rinsed thoroughly 3 5 Steam cycles Cycle Description Max load kg BEDDING For bed spreads bed sheets bedding covers etc For best results wash only 1 type of bedding 2 0 BABY CARE Fea...

Page 36: ...ra water and a powerful spin to leave less detergent residue so your clothes are cleaner and safer to wear if you have sensitive skin Pre Wash This will add a preliminary washing cycle before the main...

Page 37: ...rum to sense the weight of the load if load sensing is preset for the selected cycle When complete it displays your set time with the timer running 4 To cancel the Delay End restart the washing machin...

Page 38: ...aneously for 3 seconds NOTE In the Child Lock state you must first release the Child Lock if you want to add detergent or laundry Your setting will be kept even after restarting the machine Sound On O...

Page 39: ...e bacteria from it 1 Press Power to turn on the washing machine 2 Turn the Cycle Selector to select ECO DRUM CLEAN 3 Press Start Pause NOTE The water temperature for ECO DRUM CLEAN is set to 70 C whic...

Page 40: ...Smart Check 4 Put the mobile device close to the washing machine s display so that the smartphone camera and the washing machine face each other Then the information code will be recognized automatica...

Page 41: ...over A to open B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B C 4 Open the tube cap and let water in the emerge...

Page 42: ...the water hose from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh fil...

Page 43: ...left and drain off the remaining water 5 Clean the pump filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 6 Reinsert the pump filter and turn the filter knob...

Page 44: ...tergent guide from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the liquid detergent guide...

Page 45: ...If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended...

Page 46: ...cle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure t...

Page 47: ...door does not open Press or tap Start Pause to stop the washing machine It may take a few moments for the door lock mechanism to disengage The door will not open until 3 minutes after the washing mac...

Page 48: ...open both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C h...

Page 49: ...etergent to prevent oversudsing Has odours Excessive suds collect in recesses and can cause foul odours Run cleansing cycles to sanitize periodically Clean the door seal diaphragm Dry the washing mach...

Page 50: ...laundry may be deformed with some cycles 5C Water is not draining Make sure the drain hose is not frozen or clogged Make sure the drain hose is positioned correctly depending on the connection type Cl...

Page 51: ...n code remains contact a customer service centre Low voltage detected Check if the power cord is plugged in If the information code remains contact a customer service centre HC High temperature heatin...

Page 52: ...the machine off and restart the cycle If the information code remains contact a local Samsung service centre DC1 The Main Door lock unlock is not working properly Turn the machine off and restart the...

Page 53: ...n Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be was...

Page 54: ...nce cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent...

Page 55: ...r consumption Washing and heating 220 V 2000 W 240 V 2400 W Spin revolutions 1200 Type Front loading washing machine Model name WW70K4 Dimensions W600 x D450 x H850 mm Water pressure 50 800 kPa Net we...

Page 56: ...m support KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 VIP care 7700 www samsung com kz_ru support UZBEKISTAN 00 800 500 55 500 GSM 7799 www samsung com support KYRGYZSTAN 00 800 500 55 500 GSM 9977 www sa...

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