Samsung WW80J7 Series, User Manual

Page: 44 / 104

44 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Action
Excessive suds.
• Make sure the Auto Detergent and Auto Softener settings are
properly configured.
• Make sure you use the recommended types of detergent as
appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot apply
additional detergent.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
• Make sure the Auto Dispense function is activated, with both
the Water Hardness and Concentration settings properly
specified.
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the
washing machine.
• For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to fill, it will make a series
of clicking noises to check the door lock and does a quick
drain.
• There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
• Make sure the screens of the water supply hose at the water
taps are not clogged. Periodically clean the screens.
• If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As
soon as the washing machine regains sufficient power, it will
operate normally.
WW80J7260GW_03508C-01-EN.indd 44 2016/2/19 16:55:40