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Samsung WW8 TA Series, User Manual

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Samsung WW8 TA Series User Manual Download Page 52

Engl

ish

Troubleshooting

English

52

Problem

Action

Has odours.

•  Excessive suds collect in recesses and can cause foul odours.
•  Run cleansing cycles to sanitize periodically.
•  Clean the door seal (diaphragm).
•  Dry the washing machine interior after a cycle has finished.

No bubbles are seen 
(Bubbleshot models 
only).

•  Overloading may screen bubbles.
•  Severely contaminated laundry may not generate bubbles.

•  If a problem persists, contact a service center. The number of the service center is on the label attached 

to the product.

•  Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused 

by a repair which does not follow the instructions in these Repair Guides. Any damage to the product 
caused by an attempted repair (by anyone other than a Samsung certified service provider) will also not 
be covered by the warranty.

Untitled-9   52

2021-02-03     11:14:54

Summary of Contents for WW8 TA Series

Page 1: ...Washing Machine Usermanual WW9 TA WW8 TA WW7 TA Untitled 9 1 2021 02 03 11 14 44 ...

Page 2: ...bout the WEEE 13 Ecodesign 13 Installation 14 What s included 14 Installation requirements 16 Step by step installation 18 Before you start 28 Initial settings 28 Laundry guidelines 28 Detergent recommendation 32 Detergent drawerguidelines 33 Operations 36 Control panel 36 Simple steps to start 37 Cycle overview 38 Settings 41 Maintenance 42 Drum clean 42 Smart Check 43 Emergency drain 44 Cleaning...

Page 3: ...s 49 Information codes 53 Specifications 55 Fabric care chart 55 Protecting the environment 57 Spare parts guarantee 57 Specification sheet 58 EPREL information 60 Indicative information According to EU 2019 2023 60 Untitled 9 3 2021 02 03 11 14 44 ...

Page 4: ... machine Because the following operating instructions covervarious models the characteristics of yourwashing machine may differslightly from those described in this manual and not all warning signs may be applicable If you have any questions orconcerns contact yournearest service centre orfind help and information online at www samsung com Important safetysymbols What the icons and signs in this u...

Page 5: ...from 8years and above and personswith reduced physical sensoryor mental capabilities orlack of experience and knowledge if theyhave been given supervision orinstruction concerning use of the appliance in a safewayand understand the hazards involved Children shall not playwith the appliance Cleaning and usermaintenance shall not be made bychildrenwithout supervision 3 Children should be supervised ...

Page 6: ...erresidential type environments bed and breakfast type environments areas forcommunal use in blocks of flats orin launderettes Critical installationwarnings WARNING The installation of this appliance must be performed by a qualified technician orservice company Failure to do so may result in electric shock fire an explosion problems with the appliance orinjury The appliance is heavy therefore take...

Page 7: ...ccordance with local and national regulations Do not install this appliance neara heaterorany inflammable material Do not install this appliance in a humid oily ordusty location orin a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a location where ga...

Page 8: ...l usagewarnings WARNING If the appliance is flooded turn off the water powersupplies immediately and contact yournearest service centre Do not touch the powerplug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell orsmoke unplug the powercord immediately and contact yournearest service centre Failure to do so may result in electr...

Page 9: ... the appliance yourself Do not use a fuse such as copper steel wire etc otherthan a standard fuse When the appliance needs to be repaired orreinstalled contact yournearest service centre Failure to do so may result in electric shock fire problems with the appliance orinjury If the watersupply hose comes loose from the watertap and floods the appliance unplug the powercord Failure to do so may resu...

Page 10: ...t in the doororthe dooris not completely closed it may cause a water leak Open the watertap and check if the watersupply hose connectoris firmly tightened and that there is no waterleak before using the appliance If the screws on the watersupply hose connectorare loose it may result in a waterleak The appliance you have purchased is designed fordomestic use only Using the appliance forbusiness pur...

Page 11: ... doorglass This may result in burns Do not insert yourhand into the detergent drawer This may result in injury as yourhand may be caught by the detergent input device Remove the liquid detergent guide applicable models only when using powdered detergent If not watermay leak through the front of the detergent drawer Do not place any objects such as shoes food waste animals otherthan laundry into th...

Page 12: ... to the appliance Do not wash clothing with large buckles buttons orotherheavy metal objects Sort the laundry by colouron the basis of its colorfastness and select the recommended cycle water temperature and additional functions This may result in discolouration orfabric damage Take care that children s fingers are not caught in the doorwhen you close it Failure to do so may result in injury To pr...

Page 13: ... should contact eitherthe retailerwhere they purchased this product ortheirlocal government office fordetails of where and how they can take these items forenvironmentally safe recycling Business users should contact theirsupplierand check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with othercommercial wastes fordisposal Forinf...

Page 14: ...s are included in the product package If you have a problem with the washing machine orthe parts contact a local Samsung customercentre orthe retailer 01 02 12 11 10 09 03 04 06 08 07 05 01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Debris filter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet Untitled 9 14 2021 02 03 11 1...

Page 15: ...ovided numberof bolt caps 3 to 6 depends on the model Hose guide Forhanging the drain hose in the drainpipe orwash basin Cold Hot waterhose Forsupplying waterto the washing machine Hot waterhoses is forapplicable models only Liquid detergent guide Insert it in the detergent compartment to use liquid detergent Accessories not supplied Stacking kit SKK DF Staking kit is required to stack a dryeron a...

Page 16: ...connected grounding conductors may cause electric shock Watersupply A properwaterpressure forthis washing machine is between 50 kPa and1000 kPa Waterpressure less than 50 kPa may cause the watervalve not to close completely Or it may take longerto fill the drum causing the washing machine to turn off Watertaps must be within120 cm from the rear of the washing machine so that the provided inlet hos...

Page 17: ...o not install the washing machine in areas where watermay freeze as the washing machine always retains some waterin its watervalves pumps and orhoses Frozen waterleft in the connection parts may cause damage to belts the pump and othercomponents of the washing machine Alcove orcloset installation Minimum clearance forstable operation Sides 25 mm Top 25 mm Rear 50 mm Front 550 mm If both the washin...

Page 18: ... Unpack the product package and remove all shipping bolts NOTE Numberof shipping bolts may differdepending on the model WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach To avoid injury coverthe holes with bolt caps afterremoving the shipping bolts Do not move the washing machine without the shipping bolts i...

Page 19: ...ure on the rearside of the washing machine CAUTION Do not remove the screw A that fixes the hose clip 2 Using the supplied spanner loosen all the shipping bolts by turning them counterclockwise NOTE You must keep the shipping bolts forfuture use Untitled 9 19 2021 02 03 11 14 46 ...

Page 20: ...English Installation English 20 B 3 Insert the bolt caps B to the holes marked with circle in the figure Untitled 9 20 2021 02 03 11 14 46 ...

Page 21: ...ng is complete tighten the nuts using the spanner CAUTION When installing the product make sure the levelling feet is not pressing the powercord CAUTION Make sure all the levelling feet are seating on the floorsurface to avoid the washing machine from moving orgenerating noise due to vibration Then check if the washing machine is not rocking If the washing machine is not rocking tighten the nuts U...

Page 22: ...the inlet valve on the back of the washing machine Turn the hose clockwise to tighten 3 Open the watertap and check if there are any leaks around the connection areas If there are waterleaks repeat the steps above WARNING If there is a waterleak stop operating the washing machine and disconnect from the electrical supply Then contact a local Samsung service centre in case of a leak from the waterh...

Page 23: ...tap A B 1 Remove the adaptor A from the waterhose B 2 Use a Phillips screwdriverto loosen fourscrews on the adaptor C 3 Hold the adaptorand turn part C in the arrow direction to loosen it by 5 mm C 4 Insert the adaptoronto the watertap and then tighten the screws while lifting the adaptor 5 Turn part C in the arrow direction to tighten it Untitled 9 23 2021 02 03 11 14 47 ...

Page 24: ...n NOTE Afterconnecting the waterhose to the adaptor check if it is connected properly by pulling the water hose downwards Use a populartype of watertaps If the tap is square shaped ortoo big remove the spacerring before inserting the tap into the adaptor Formodelswith an additional hotwaterinlet 1 Connect the red end of the hot waterhose to the hot waterinlet on the back of the machine 2 Connect t...

Page 25: ... spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage In a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe To ensure the drain hose stays in position use the plastic hose guide provided see the figure To prevent the siphoning of waterflow during drain...

Page 26: ... so that the end of the hose is at least 60 cm above the ground 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it CAUTION Do not put the drain hose in places of stagnant water orponding The watermay flow back to the washing machine Untitled 9 26 2021 02 03 11 14 48 ...

Page 27: ...t breaker Then press Power to turn on the washing machine A NOTE Doorlatch lever A is originally designed to be loose a little because it may make the doorlatch be inserted into the doormore easily NOTE If the dooris locked during installation plug the powercord and turn on the power The doorwill unlock Untitled 9 27 2021 02 03 11 14 48 ...

Page 28: ...on of the drum rotation may differdepending on the model 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready foruse Laundryguidelines STEP 1 Sort Sort the laundryaccording to these criteria Care Label Sort the laundry into cottons mixed fibres synthetics silks wools and rayon Colour Separate whites from colour...

Page 29: ...nd the door Place them inside a fine laundry net Do not wash the laundry net by itself without otherlaundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP 4 Prewash if necessary Select the Prewash option forthe selected cycle if the laundry is heavily soiled When selecting the Prewash option make sure to put powder type detergent into the main wash...

Page 30: ...commendations based on the weight of the laundry the degree of soiling and the hardness of the waterin yourlocal area If you are not sure about the waterhardness contact a local waterauthority Do not use detergent that tends to be hardened orsolidified This detergent may remain afterthe rinse cycle blocking the drain outlet CAUTION When washing wool using the WOOL cycle use only a neutral liquid d...

Page 31: ...Put the capsule in the bottom of the empty drum towards the rear 2 Put the laundry in the drum on top of the capsule CAUTION Forcycles using cold waterorcycles that complete in less than one hour it is recommended to use a liquid detergent Otherwise the capsule may not dissolve completely Untitled 9 31 2021 02 03 11 14 49 ...

Page 32: ...Liquid detergent only Not recommended Powderdetergent only Cycle Detergent Temp C Universal Delicates and woollens Specialist ECO 40 60 40 60 COTTON Cold 90 SYNTHETICS Cold 60 HYGIENE STEAM Cold 90 15 QUICKWASH Cold 40 MIXED LOAD Cold 60 DELICATES Cold 40 WOOL Cold 40 INTENSE COLD Cold COLOURS Cold 40 BEDDING Cold 40 Untitled 9 32 2021 02 03 11 14 49 ...

Page 33: ... appearance of the softenerguide may differ with the model CAUTION Do not open the detergent drawerwhile the washing machine is operating Do not use the following types of detergent Tablet orcapsule types Ball ornet types To prevent the compartment clogging concentrated orhighly enriched agents fabric softeneror detergent must be diluted with waterbefore being applied When Delay End is selected do...

Page 34: ...ommended by the manufacturer To use liquid detergent see page 35 A 3 Apply fabric softenerto the softener compartment Do not exceed the max line A Softeneris dispensed into the wash during the final rinse 4 If you want to prewash apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer Untitled 9 34 2021 02 03 11 14 50 ...

Page 35: ...rovided liquid containerin the main wash compartment Then apply liquid detergent to the containerbelow the marked max line A CAUTION Do not exceed the max line that is marked inside the container Remove the liquid containerif using powder detergent NOTE Insert the liquid detergent guide only afteryou remove the detergent drawerfrom the washing machine by pressing release lever A Aftera wash some l...

Page 36: ...orspin process To use the Rinse Hold option press Spin repeatedly until all the Spin option indicators turn off No Spin The drum does not spin afterthe final drain process To use the No Spin option press Spin repeatedly until the option indicator turns on 06 Options Press to select an option from Intensive Prewash and Rinse Press again to deselect 07 Bubble Soak Press to activate deactivate the Bu...

Page 37: ...art 1 6 2 3 4 5 1 Press Power to turn on the washing machine 2 Turn the Cycle Selector to select a cycle 3 Change the cycle settings Temp Rinse and Spin as necessary 4 To add an option press Options Use the button again to choose a preferred item 5 The machine provides the easy to access buttons forBubble Soak DelayEnd and EasyIron for yourconvenience If you want to use one of these options press ...

Page 38: ...ter diolen trevira polyamide perlon nylon orthe like 4 4 4 HYGIENE STEAM Cotton and linen fabric which have been in direct contact with the skin e g underwear Foroptimum hygiene results select a temperature of 60 C orabove Steam cycles feature allergy care and bacteria elimination sterilize 4 4 4 RINSE SPIN Featuring an additional rinse process afterapplying fabric softenerto the laundry Max Max M...

Page 39: ...ommended 2 2 2 INTENSE COLD Low temperature ecobubble cycle helps reduce powerconsumption 4 4 4 COLOURS Featuring additional rinses and reduced spinning to ensure that the laundry is washed gently and rinsed thoroughly 4 4 4 BEDDING Forbed spreads bed sheets bedding covers etc Forbest results wash only1 type of bedding 2 2 2 NOTE Loading the household washing machine orthe household washer dryerup...

Page 40: ...the cycle settings if necessary 2 Press DelayEnd repeatedly until a desired end time is set 3 Press Start Pause The corresponding indicatorturns on with the clock running 4 To cancel the DelayEnd restart the washing machine by pressing Power Real life case You want to finish a two hourcycle 3 hours laterfrom now Forthis you add the Delay End option to the current cycle with the 3 hoursetting and p...

Page 41: ...pin simultaneously for3 seconds NOTE In the Child Lock state you must first release the Child Lock if you want to add detergent or laundry Yoursetting will be kept even afterrestarting the machine Sound On Off You can turn on oroff the key Yoursetting will remain effective afteryou restart the machine To mute the sound hold down Spin and Options simultaneously for3 seconds To unmute the sound hold...

Page 42: ...h the detergent DRUM CLEAN reminder Depending on the model the DRUM CLEAN reminderis eitheran icon oran LED Foricons the icon lights up on the control panel ForLEDs the LED lights up next to DRUM CLEAN oron the option area of the control panel The DRUM CLEAN reminderblinks on the control panel once every 40 washes It is advisable to perform DRUM CLEAN regularly When you first see this reminderblin...

Page 43: ...de if a problem is detected 3 Run the Samsung Smart Washerapp on yourmobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the smartphone camera and the washing machine face each other Then the information code will be recognised automatically by the app 5 When the information code is recognised correctly the app provides detailed information abou...

Page 44: ...iltercover A to open B 3 Put an empty spacious containeraround the cover and stretch the emergency drain tube to the containerwhile holding the tube cap B C 4 Open the tube cap and let waterin the emergency drain tube C flow into the container 5 When done close the tube cap and reinsert the tube Then close the filtercover NOTE Use a spacious containerbecause the waterin the drum may be more than e...

Page 45: ... waterhose from the back of the washing machine Coverthe hose with a cloth to prevent waterfrom gushing out 4 Use pliers to pull out the mesh filterfrom the inlet valve 5 Submerge the mesh filterdeeply in waterso that the threaded connectoris also submerged 6 Dry the mesh filtercompletely in the shade 7 Reinsert the mesh filterinto the inlet valve and reconnect the waterhose to the inlet valve 8 O...

Page 46: ...is filter and turn the filterknob to the right NOTE Some debris filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the debris filter push in and turn it anticlockwise The spring mechanism of the safety knob helps open the filter To close the safety knob of the debris filter turn it clockwise The spring makes a rattling sound which is normal N...

Page 47: ...Clean the drawercomponents in flowing waterusing a soft brush 4 Clean the drawerrecess using a bottle brush to remove detergent residues and limescale on the drawerrecess 5 Reinsert the release leverand the liquid detergent guide to the drawer 6 Slide the drawerinward to close it NOTE To remove remaining detergent perform the RINSE SPIN cycle with the drum being empty Untitled 9 47 2021 02 03 11 1...

Page 48: ... If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused foran extended time If this is the case drain the washing machine and unplug the powercord 1 Turn the Cycle Selector to select a RINSE SPIN 2 Empty the drum and press Start Pause 3 When the cycle is complete close ...

Page 49: ...pressure Aftera cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient waterpressure Make sure the detergent is added to the centre of the detergent drawer Make sure the rinse cap is inserted properly If using granulardetergent make sure the detergent selectoris in the upperposition Remove the rinse cap and clean the detergent drawer Excessivevibra...

Page 50: ...e item of clothing needs washing such as a bathrobe orpairof jeans the final spin result might be unsatisfactory and an Ub check message will be shown in the display The doordoes not open Press ortap Start Pause to stop the washing machine It may take a few moments forthe doorlock mechanism to disengage The doorwill not open until 3 minutes afterthe washing machine has stopped orthe powerturned of...

Page 51: ...es Make sure the waterheateris set to supply a minimum120 F 49 C hot waterat the tap Also check the waterheatercapacity and recovery rate Disconnect the hoses and clean the mesh filter The mesh filtermay be clogged While the washing machine fills the watertemperature may change as the automatic temperature control feature checks incoming water temperature This is normal While the washing machine f...

Page 52: ...everely contaminated laundry may not generate bubbles If a problem persists contact a service center The numberof the service centeris on the label attached to the product Samsung is not liable forany damage to the product any injury orany otherproduct safety issue caused by a repairwhich does not follow the instructions in these RepairGuides Any damage to the product caused by an attempted repair...

Page 53: ...med with some cycles 5C Wateris not draining Make sure the drain hose is not frozen orclogged Make sure the drain hose is positioned correctly depending on the connection type Clean the debris filteras it may be clogged Make sure the drain hose is straightened all the way to the drain system If the information code remains contact a customerservice centre dC Operating the washing machine with the ...

Page 54: ...is not working properly Try poweroff and restarting the cycle If the information code remains contact a customerservice centre AC Check communications between main and sub PBAs Try poweroff and restarting the cycle If the information code remains contact a customerservice centre 0 The machine does not turn off automatically afterthe last spinning process and the 0 message remains The machine opera...

Page 55: ...wash 30 C mild fine wash 30 C very mild fine wash Hand wash Do not wash NOTE The numbers in the wash tub specify the maximum washing temperatures in degrees celsius Celsius which must not be exceeded Bleaching Any bleach allowed Only oxygen bleach allowed Do not bleach Drying Tumble drying Drying at a temperature of 80 C with a normal drying process Tumble drying Drying at a temperature of 60 C wi...

Page 56: ...fessional dry cleaning in perchloroethylene and or hydrocarbons heavy benzines with gentle process Professional dry cleaning in hydrocarbons heavy benzines with normal process Professional dry cleaning in hydrocarbons heavy benzines with gentle process Do not dry clean Professional wet cleaning Mild professional wet cleaning Very mild professional wet cleaning Do not wet clean NOTE The letters in ...

Page 57: ...cturers instructions Use stain removal products and bleaches before the wash cycle onlywhen necessary Save waterand electricity by onlywashing full loads the exact amount depends upon the program used Spare parts guarantee We guarantee that the following spare parts will be available to professional repairers and end users fora minimum period of10 years afterplacing the last unit of the model on t...

Page 58: ...e Model name WW9 TA 4 Dimensions A Width 600 mm B Height 850 mm C Depth 550 mm D 635 mm E 1072 mm Waterpressure 50 1000 kPa Net weight 67 0 kg WW T 8 WW T 5 WW T 3 65 0 kg WW T 0 Maximum load capacity Washing and spinning 9 0 kg Power consumption Washing and heating AC 220 240 V 50 Hz 1900 2300 W Spin revolutions 1400 RPM Untitled 9 58 2021 02 03 11 14 57 ...

Page 59: ...umption Washing and heating AC 220 240 V 50 Hz 1900 2300 W Spin revolutions 1400 RPM 1200 RPM Type Front loadingwashing machine Model name WW7 TA 4 WW7 TA 2 Dimensions A Width 600 mm B Height 850 mm C Depth 550 mm D 635 mm E 1072 mm Waterpressure 50 1000 kPa Net weight 67 0 kg WW T 8 WW T 5 WW T 3 65 0 kg WW T 0 Maximum load capacity Washing and spinning 7 0 kg Power consumption Washing and heatin...

Page 60: ...e Water Consumption L cycle Maximum Temperature C Remaining Moisture Content Spinning Speed RPM WW9 TA 4 ECO 40 60 9 0 3 48 0 809 71 0 31 49 5 1400 4 5 2 54 0 509 46 0 27 51 0 1400 2 5 2 36 0 216 36 0 21 53 0 1400 COTTON 20 C 9 0 3 19 0 357 117 0 20 53 0 1400 COTTON 60 C 9 0 2 25 1 504 134 0 55 53 0 1400 COTTON 60 C Bubble Soak 9 0 2 55 2 099 134 0 60 53 0 1400 SYNTHETICS 40 C 4 0 2 25 0 680 68 0 ...

Page 61: ...127 0 55 56 0 1200 COTTON 60 C Bubble Soak 8 0 2 55 2 192 127 0 60 56 0 1200 SYNTHETICS 40 C 4 0 2 25 0 680 68 0 40 32 0 1200 15 QUICKWASH Cold 2 0 0 15 0 015 43 0 15 105 0 800 WW7 TA 4 ECO 40 60 7 0 3 28 0 722 59 5 31 50 5 1400 3 5 2 42 0 478 41 2 27 52 5 1400 2 0 2 31 0 267 30 0 24 53 0 1400 COTTON 20 C 7 0 3 19 0 336 120 0 20 53 0 1400 COTTON 60 C 7 0 2 25 1 587 117 0 55 53 0 1400 COTTON 60 C B...

Page 62: ... 55 2 192 127 0 60 56 0 1200 SYNTHETICS 40 C 4 0 2 25 0 680 68 0 40 32 0 1200 15 QUICKWASH Cold 2 0 0 15 0 015 43 0 15 105 0 800 WW7 TA 2 ECO 40 60 7 0 3 28 0 742 62 0 31 50 5 1200 3 5 2 42 0 468 36 0 27 52 5 1200 2 0 2 31 0 251 31 0 24 58 5 1200 COTTON 20 C 7 0 3 19 0 336 120 0 20 56 0 1200 COTTON 60 C 7 0 2 25 1 587 117 0 55 56 0 1200 COTTON 60 C Bubble Soak 7 0 2 55 2 011 117 0 60 56 0 1200 SYN...

Page 63: ...Memo Untitled 9 63 2021 02 03 11 14 58 ...

Page 64: ...QUESTIONS OR COMMENTS COUNTRY CALL ORVISITUS ONLINE AT FRANCE 01 48 63 00 00 www samsung com fr support DC68 04206E 02 Untitled 9 64 2021 02 03 11 14 58 ...

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