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WW6500K_EN_151229.indd 67
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Page 1: ...Washing Machine User manual WW9 K6 WW8 K6 WW6500K_EN_151229 indd 1 2015 12 29 6 00 30 ...
Page 2: ...8 Usage cautions 10 Critical cleaning warnings 13 Instructions about the WEEE 14 Installation 15 What s included 15 Installation requirements 17 Step by step installation 19 Before you start 25 Initial settings 25 Laundry guidelines 26 Detergent drawer guidelines 28 Operations 31 Control panel 31 Simple steps to start 33 Cycle overview 34 Special features 38 Settings 40 Samsung Smart Home app 41 W...
Page 3: ... Recovery from freezing 52 Care against an extended time of disuse 52 Troubleshooting 53 Checkpoints 53 Information codes 56 Specifications 60 Fabric care chart 60 Protecting the environment 61 Specification sheet 62 Information of main washing cycles 64 WW6500K_EN_151229 indd 3 2015 12 29 6 00 30 ...
Page 4: ... in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs...
Page 5: ... used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 2 For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabili...
Page 6: ...l installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into a wall socket that meets local electrical specifications Use the socket for this appli...
Page 7: ... it is in accordance with local and national regulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a l...
Page 8: ...so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventil...
Page 9: ...ject under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outlet Damage to the power cord may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc othe...
Page 10: ...pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry gets caught in the do...
Page 11: ...alfunction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry water proof seats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers etc Do ...
Page 12: ...it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water cooling heating devices This may result in problems with the washing machine Do not use natural hand washing soap for the was...
Page 13: ... Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the appliance from the wall socket F...
Page 14: ...r types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purc...
Page 15: ...re included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 06 08 07 01 02 03 04 05 12 09 10 11 01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Pump filter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet WW6500K_EN_151229 indd 15 2015 ...
Page 16: ...uide Cold water hose Hot water hose Liquid detergent guide NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent guide Applicable models only WW6500K_EN_151229 indd 16 2015 12 29 6 00 32 ...
Page 17: ...rounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses...
Page 18: ...erature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove installation Minimum clearance for stable operation Sides 25 mm Top 25 mm Rear 50 mm Front 550 mm If both the...
Page 19: ...e freezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the supplied spanner 2 Fill the holes with the supplied plastic bolt caps Keep the shipping bolts for future use WARNING Packaging materials can be dangerous to children Dispose all packaging material pla...
Page 20: ... is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor If you are provided with the screw type adaptor go to 7 A B Connect the water hose to the water tap 1 Remove the adaptor A from the water hose B 2 Use a Philips screwdriver to loosen four screws on the a...
Page 21: ...lifting up the adaptor 5 Turn part C in the arrow direction to tighten it E 6 While holding down part E connect the water hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound 7 If you are using a screw type of water tap use the provided screw type adaptor to connect to the water tap as shown WW6500K_EN_151229 indd 21 2015 12 29 6 00 35 ...
Page 22: ...machine and disconnect from the electrical supply Then contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure hose NOTE After connecting the water hose to the adaptor check if it is connected properly by pulling the water hose downwards Use a popular type of ...
Page 23: ...ect the other end of the hot water hose to the hot water tap Aqua stop hose applicable models only A The aqua stop hose alerts users of a risk of water leaks It senses the water flow and turns red on the centre indicator A in case of a leak NOTE The end of the aqua stop hose must be fitted to the water tap and not the machine WW6500K_EN_151229 indd 23 2015 12 29 6 00 36 ...
Page 24: ... above the sink siphon so that the end of the hose is at least 60 cm above the floor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements Minimum diameter of 5 cm Minimum carry away capacity of 60 litres per minute STEP 6 Power on Plug t...
Page 25: ...the washing machine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The Cb message appears 3 Press Start Pause to run the Calibration cycle 4 The drum will rotate clockwise and counter clockwise for about 3 minutes 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready for us...
Page 26: ...kles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If trousers or jacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry net Brass...
Page 27: ...isplayed redistribute the load Unbalanced laundry may reduce the spinning performance STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Make sure to use the laundry detergent that is designed for automatic washing machines NOTE Follow the detergent manufacturer s recommendation...
Page 28: ...ch as fabric softener Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent in the drawer Tablet or capsule types Ball or net types To prevent the compartment from clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water before being applied To apply was...
Page 29: ...rgent to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer CAUTION Do not apply powder detergent to the liquid detergent guide Concentrated fabric softener must be diluted with water before applied Do not apply main wash detergent to the softener compartment WW6500K_EN_151229 indd 29 2015 12 29 6 00 38 ...
Page 30: ...e below the marked max line A NOTE Insert the liquid detergent guide only after you remove the detergent drawer from the washing machine by pressing release lever A After a wash some liquid detergent may remain in the detergent drawer CAUTION Do not use the Prewash function when you use liquid detergent Remove the liquid detergent guide when you use powder detergent WW6500K_EN_151229 indd 30 2015 ...
Page 31: ...ent cycle 04 Rinse Press to change the rinse count for the current cycle You can set the rinse count to a max of 5 depending on the cycle 05 Spin Press to change the spinning speed for the current cycle Rinse Hold The final rinse process is suspended so that the laundry remains in the water To unload the laundry run a drain or spin process No Spin The drum does not spin after the final drain proce...
Page 32: ...d on your settings the start time of the cycle will be determined by the machine s internal logic For example this setting is useful for programming your machine to finish a wash at the time you normally return home from work Press to choose a preset unit of hours 09 Quick Wash 15 30 For lightly soiled garments of less than 2 kg that you want to wash quickly 10 Power Press to turn on off the washi...
Page 33: ...ions Use the button again to choose a preferred item 5 The machine provides three easy to access buttons for Smart Control Quick Wash 15 30 and Delay End for your convenience If you want to use one of these options press the corresponding button 6 Press Start Pause To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to sta...
Page 34: ...distortion A neutral detergent is recommended 2 SPIN 8 kg models only Featuring an additional spin process to effectively remove moisture from laundry DENIM 9 kg models only Featuring a higher water level in the main wash and an extra rinse cycle to ensure that no powder detergent remains 3 RINSE SPIN Featuring an additional rinse process after applying fabric softener to the laundry ECO DRUM CLEA...
Page 35: ...brics For best performance use liquid detergent 2 BABY CARE Featuring a high temperature wash and extra rinses to help remove the remaining detergent effectively 4 OUTDOOR CARE For outdoor clothes skiwear and sportswear that are made of functional materials such as spandex stretch and micro fibre 2 DARK GARMENT Featuring additional rinses and reduced spinning to ensure that the laundry is washed g...
Page 36: ...ger than normal Pre Wash This will add a preliminary washing cycle before the main wash cycle Bubble Soak Bubble Soak helps remove a variety of stubborn stains With Bubble Soak selected laundry is thoroughly soaked in water bubbles for effective washing Bubble Soak is available with and adds up to 30 minutes to 5 cycles COTTON SYNTHETICS SUPER SPEED BEDDING BABY CARE and DENIM 9 kg only WW6500K_EN...
Page 37: ...Pause The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing Power Real life case You want to finish a two hour cycle 3 hours later from now For this you add the Delay End option to the current cycle with the 3 hour setting and press Start Pause at 2 00 p m Then what happens The washing machine starts operating at 3 00 p m and ...
Page 38: ... may break NOTE The water inside the drum will not leak if the Add Door is closed properly Water drops may form around the door but they will not leak from inside the drum CAUTION Do not open the Add Door if suds have formed inside the drum that rise above the level of the Add Door Do not attempt to open the Add Door while the machine is operating without first pressing Start Pause Please note tha...
Page 39: ...ter can leak However you may encounter what appears to be water leak around the door some residual water remaining around the Add Door may form water drops This is normal Neither the main door or the Add Door can be opened when the water temperature is over 50 C If the water level inside the drum is over a certain point the main door cannot be opened If an information code of DDC appears on the di...
Page 40: ...r example and close the door within the next 2 minutes Otherwise the machine sounds an alert for another 2 minutes Once you close the door Child Lock will be reactivated with the indicator turned on NOTE In the Child Lock state you must first deactivate the Child Lock if you want to add detergent or laundry or change the current settings To cancel the Child Lock Press and hold Temp and Rinse simul...
Page 41: ... Samsung account if you don t have one directly on the app No other app is necessary for this purpose 2 With your Samsung account register your washing machine to the Samsung Smart Home service a Select the washing machine in the device list of the Samsung Smart Home app b Enter the necessary information about the wireless AP that you use for wireless connection c Follow the onscreen instructions ...
Page 42: ...t you can leverage for easy access Select the washing machine icon on the app to access the core features of the washing machine on the move Monitor cycle selections Keep an eye on cycle selections remaining time and finishing alerts when the cycle is complete AddWash alarm The AddWash alarm reminds you when to add your laundry or softener during the wash cycle To use this alarm you must tap to ac...
Page 43: ... and on the move 1 Register the washing machine to the Samsung Smart Home app 2 To enable remote control turn on Smart Control on the washing machine 3 Select the washing machine icon on the mobile device and tap Start This product is a smart washing machine that supports the Samsung Smart Home service For more information visit www samsung com WW6500K_EN_151229 indd 43 2015 12 29 6 00 43 ...
Page 44: ...ll be required The following URL http opensource samsung com opensource SimpleConnectTP seq 0 leads to the download page of the source code made available and open source license information as related to this product This offer is valid to anyone in receipt of this information NOTE Hereby Samsung Electronics declares that this washing machine is in compliance with the essential requirements and o...
Page 45: ... for ECO DRUM CLEAN is set to 70 C which cannot be changed CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance ECO DRUM CLEAN reminder The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes It is advisable to perform the ECO DRUM CLEAN regularly When you first see this reminder you can ignore the remind...
Page 46: ...p Smart Check 4 Put the mobile device close to the washing machine s display so that the smartphone camera and the washing machine face each other Then the information code will be recognized automatically by the app 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable solutions NOTE Smart Check mode will be disabled once you p...
Page 47: ...etal object B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B C 4 Open the tube cap and let water in the Emergency drain tube C flow into the container 5 When done close the tube cap and reinsert the tube Then close the filter cover NOTE Use a spacious container because the water in the drum may be more than expe...
Page 48: ...ION Do not apply force on the Add Door It may break Do not leave the Add Door open while the machine is operating Do not put heavy objects on the Add Door at any time To prevent physical injury do not touch the Add Door while the drum is rotating Do not open the Add Door while the machine is operating This may cause physical injury Do not manipulate the feature panel while the Add Door is open Thi...
Page 49: ... to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6 Dry the mesh filter completely in the shade 7 Reinsert the mesh filter into the inlet valve and reconnect the water hose to the inlet valve 8 Open the water tap NOTE If the mesh filter is clogged an informatio...
Page 50: ...mp filter knob to the left and drain off the remaining water 5 Clean the pump filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 6 Reinsert the pump filter and turn the filter knob to the right NOTE If the pump filter is clogged an information code of 5C appears on the screen CAUTION Make sure the filter knob is closed properly after cleaning the filter Oth...
Page 51: ...uide from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the liquid detergent guide to the drawer 6 Slide the drawer inward to close it NOTE To remove remaining detergent perform the RINSE SPIN cycle with the drum being empty WW6500K_EN_151229 indd 51 2015 12 29 6 00 46 ...
Page 52: ...E If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 Turn the Cycle Selector to select RINSE SPIN 2 Empty the drum and press Start Pause 3 When the cycle is complete close...
Page 53: ...e After a cycle detergent remains in the detergent drawer Make sure the washing machine is running with sufficient water pressure Make sure the detergent is added to the centre of the detergent drawer Make sure the rinse cap is inserted properly If using granular detergent make sure the detergent selector is in the upper position Remove the rinse cap and clean the detergent drawer Excessive vibrat...
Page 54: ... The door does not open Press or tap Start Pause to stop the washing machine It may take a few moments for the door lock mechanism to disengage The door will not open until 3 minutes after the washing machine has stopped or the power turned off Make sure all the water in the drum is drained The door may not open if water remains in the drum Drain the drum and open the door manually Make sure the d...
Page 55: ...aps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C hot water at the tap Also check the water heater capacity and recovery rate Disconnect the hoses and clean the mesh filter The mesh filter may be clogged While the washing machine fills the water temperature may ...
Page 56: ...ed only when the indicator appears However it does not open in the following cases When the boiling or drying process is running and the internal temperature becomes high If you set the Child Lock for safety reasons When the drum wash or drum drying cycle is running that does not involve additional laundry If a problem persists contact a local Samsung service centre Information codes If the washin...
Page 57: ...ry is not caught in the door OC Water has overflowed Restart after spinning If the information code remains on the display contact a local Samsung service centre LC LC1 Check the drain hose Make sure the end of the drain hose is placed on the floor Make sure the drain hose is not clogged If the information code remains contact a customer service centre Ub Spinning does not work Make sure laundry i...
Page 58: ...estart the cycle If the information code remains contact a customer service centre DDC ddC This message appears when you open the Add Door without pressing Start Pause If this happens do one of the following Press the Add Door to close properly Then press Start Pause and try again To add laundry open the Add Door and input laundry Close the Add Door properly Then press Start Pause to resume operat...
Page 59: ...code remains contact a local Samsung service centre DC3 The Add Door lock unlock is not working properly Turn the machine off and restart the cycle If the information code remains contact a local Samsung service centre If any information code keeps appearing on the screen contact a local Samsung service centre WW6500K_EN_151229 indd 59 2015 12 29 6 00 46 ...
Page 60: ... Do not iron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be washed at 40 C Dry clean with aviation fuel pure alcohol or R113 only Item can be washed at 30 C Do not dry clean Hand wash only Dry flat Dry clean only Can be hung to dry Can be bleached in c...
Page 61: ... be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturer s instructions Use stain removal products and bleaches before the wash cycle only when strictly necessary Save water and electricity by only washing full loads the exact amount depends upon the cy...
Page 62: ... x H850 mm Water pressure 50 kPa 800 kPa Net weight 63 0 kg Wash and spin capacity 9 0 kg 8 0 kg Power consumption Washing 220 V 150 W 240 V 150 W Washing and heating 220 V 2000 W 240 V 2400 W Spin 220 240 V 600 W Pumping 30 W Spin revolutions 1400 rpm NOTE The design and specifications are subject to change without notice for quality improvement purposes WW6500K_EN_151229 indd 62 2015 12 29 6 00 ...
Page 63: ...mption will depend on how the appliance is used L yr 9400 8100 Spin efficiency class Spin drying efficiency class on a scale from G least efficient to A most efficient A Maximun Spin Speed rpm 1400 Residual moisture 44 The COTTON 60 C and COTTON 40 C programs are the standard cotton 60 C program and the standard cotton 40 C program They are suitable to clean normally soiled cotton laundry and they...
Page 64: ...TTON 40 4 5 283 44 53 39 0 51 60 4 5 283 44 53 39 0 51 9 0 293 44 53 47 0 65 SYNTHETICS 40 4 0 159 35 35 68 0 65 WW8 K6 COTTON 20 4 0 142 56 59 60 0 33 COTTON 40 4 0 254 44 53 33 0 48 60 4 0 254 44 53 33 0 48 8 0 283 44 53 41 0 54 SYNTHETICS 40 4 0 159 35 35 68 0 65 The values on the table have been measured under the conditions specified in Standard IEC60456 EN60456 Actual values will depend on h...
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Page 68: ...IONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DC68 03649A 00 WW6500K_EN_151229 indd 68 2015 12 29 6 00 51 ...
