Samsung WW75J4 series User Manual Download | Manualshive

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background image

36 English

M

aint

enanc

e

Maintenance

Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.

Drum clean

Perform this course regularly to clean the
drum and to remove bacteria from it.

1.

Press

Power

to turn on washing

machine.

2.

Turn the

Cycle Selector

to select

DRUM

CLEAN

.

3.

Press

Start/Pause

.

NOTE

The water temperature for DRUM CLEAN is
set to 70 °C, which cannot be changed.
Due to the features of the washing machine,
the water temperature is set to 70 ˚C during
the Drum Clean cycle, but the display can
only show 60 ˚C on the control panel.

CAUTION

Do not use any cleaning agents for cleaning
the drum. Chemical residue in the drum
deteriorates the washing performance.

DRUM CLEAN reminder

•

The DRUM CLEAN reminder appears on
the main screen once every 40 washes.
It is advisable to perform the DRUM
CLEAN regularly.

•

When you first see this reminder,
you can ignore the reminder for 6
consecutive times. From the 7

th

wash,

the reminder does not appear. However,
it appears again on the second 40

th

wash.

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Summary of Contents for WW75J4 series

Page 1: ...Washing Machine User manual WW80J4 WW75J4 SSEC SEC WW75J4213IW_DC68 03506P_EN indd 1 2015 6 17 18 29 08 ...

Page 2: ...rt 24 Laundry guidelines 24 Detergent drawer guidelines 26 Operations 29 Control panel 29 Simple steps to start 31 Course overview 32 Settings 35 Maintenance 36 Drum clean 36 Smart check 37 Emergency drain 38 Cleaning 39 Recovery from freezing 42 Care against an extended time of disuse 42 Troubleshooting 43 Checkpoints 43 Information codes 48 Specifications 51 Fabric care chart 51 Protecting the e...

Page 3: ...this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may...

Page 4: ...n easily from the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure...

Page 5: ... a circuit that is regularly switched on and off by the utility Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into an AC 220 240 V...

Page 6: ...power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatur...

Page 7: ...se a burning smell or smoke unplug the power plug immediately and contact your nearest service centre Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or fire Do not let children...

Page 8: ...al object under the washing machine while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outlet Damage to the power cord may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc...

Page 9: ...ng problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry gets caught in the door it may result in damage to the laundry or the washing machine or result in a water leak Turn the water supply off when the washing machine is not being used Ensure that the screws on the water supply hose co...

Page 10: ...ng these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers etc Do not wash thick or hard mats even if the washing machine mark is on the care label This may result in injury or damage to the washing machine walls floor or clothing due to abnormal vibrations Do not wash throw rugs or doormats with rubber backing ...

Page 11: ...ng machine Do not use natural hand washing soap for the washing machine If it hardens and accumulates inside the washing machine it may result in problems with the product discolouration rust or bad odours Place socks and brassieres in a washing net and wash them with the other laundry Do not wash large laundry items such as bedding in the washing net Failure to do so may result in injury due to a...

Page 12: ...e a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock or fire WW75J4213IW_DC68 03506P_EN indd 12 2015 6 17 18 29 09 ...

Page 13: ...cluded in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer 01 02 12 11 10 09 03 04 06 08 07 05 01 Release lever 02 Detergent drawer 03 Control panel 04 Door 05 Drum 06 Lint filter 07 Emergency drain tube 08 Filter cover 09 Worktop 10 Power plug 11 Drain hose 12 Levelling feet WW75J4213IW_DC68 03506P_EN indd 13 2...

Page 14: ...r hose Hot water hose Liquid detergent container Cap fixer NOTE Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent container Applicable models only WW75J4213IW_DC68 03506P_EN indd 14 2015 6 17 18 29 09 ...

Page 15: ...ing conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reac...

Page 16: ... install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove or closet installation Minimum clearance for stable operation Sides 25 mm Rear 50 mm Top 25 mm Front 550 mm If both the was...

Page 17: ...ezing point 0 C Away from a heat source STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the supplied spanner 2 Fill the holes with the supplied plastic bolt caps Keep the shipping bolts for future use WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic ...

Page 18: ...elling feet 3 When levelling is complete tighten the nuts using the spanner STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor If you are provided with the screw type adaptor go to 7 A B Connect the water hose to the water tap 1 Remove the adaptor A from the water hose B WW75J4213IW_DC68 03506P_EN ind...

Page 19: ...osen it by 5 mm C 4 Insert the adaptor into the water tap and tighten the screws while lifting up the adaptor 5 Turn part C in the arrow direction to tighten it E 6 While holding down part E connect the water hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound WW75J4213IW_DC68 03506P_EN indd 19 2015 6 17 18 29 10 ...

Page 20: ...ckwise to tighten 9 Open the water tap and check if there are any leaks around the connection areas If there are water leaks repeat the steps above WARNING Stop using the washing machine if there is a water leak and contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer hi...

Page 21: ...g the tap into the adaptor For models with an additional hot water inlet 1 Connect the red end of the hot water hose to the hot water inlet on the back of the machine 2 Connect the other end of the hot water hose to the hot water tap Aqua hose applicable models only A The aqua hose alerts users of a risk of water leaks It senses the water flow and turns red on the centre indicator A in case of a l...

Page 22: ...so that the end of the hose is at least 60 cm above the floor ln a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements Minimum diameter of 5 cm Minimum carry away capacity of 60 litres per minute STEP 6 Turn on the washing machine Plug the p...

Page 23: ...hine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The CB message appears 3 Press Start Pause to run the Calibration cycle 4 The drum will rotate clockwise and counter clockwise for about 3 minutes 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready for use WW75J4213IW_D...

Page 24: ...ins and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry n...

Page 25: ...e STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines NOTE Follow the detergent manufacturer s recommendations based on the weight of the laundry the degree of soiling and the hardness of the w...

Page 26: ...additives such as fabric softener Do not exceed the max line A CAUTION Do not open the detergent drawer while the washing machine is operating Do not use the following types of detergent Tablet or capsule types Ball or net types To prevent the compartment clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water before being applied To apply washing ag...

Page 27: ...gent to the prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer CAUTION Do not apply powder detergent to the liquid container Concentrated fabric softener must be diluted with water before applied Do not apply main wash detergent to the softener compartment WW75J4213IW_DC68 03506P_EN indd 27 2015 6 17 18 29 12 ...

Page 28: ...he provided liquid container in the main wash compartment Then apply liquid detergent to the container below the marked max line A CAUTION Do not exceed the max line that is marked inside the container Remove the liquid container if using powder detergent WW75J4213IW_DC68 03506P_EN indd 28 2015 6 17 18 29 12 ...

Page 29: ...in the water To unload the laundry run a drain or spin process No Spin The drum does not spin after the final drain process 05 Options Press to select an option from Intensive Prewash Rinse Intensive Prewash Intensive Rinse Prewash Rinse Intensive Prewash Rinse Press again to deselect 06 Delay End Delay End lets you set the end time of the current cycle Based on your settings the start time of the...

Page 30: ... variety of stubborn stains With Bubble Soak selected laundry is thoroughly soaked in water bubbles for effective washing Bubble Soak is available with and adds up to 30 minutes or 20 minutes to 3 cycles Cotton Synthetics and Baby Care 08 Power Press to turn on off the washing machine 09 Start Pause Press to start or stop an operation WW75J4213IW_DC68 03506P_EN indd 30 2015 6 17 18 29 13 ...

Page 31: ...s Options Use the button again to choose a preferred item 5 The machine provides two quick menus of Delay End and Bubble Soak for your convenience If you want to use one press the corresponding button 6 Press Start Pause To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to start the new cycle WW75J4213IW_DC68 03506P_EN i...

Page 32: ... SYNTHETICS For blouses or shirts that are made of polyester diolen trevira polyamide perlon nylon or the like 4 SPIN Featuring an additional spin process to effectively remove moisture from laundry RINSE SPIN Featuring an additional rinse process after applying fabric softener to the laundry DRUM CLEAN Cleans the drum by removing dirt and bacteria from the drum Perform once every 40 washes with n...

Page 33: ... spandex stretch and micro fibre 2 DARK GARMENT Featuring additional rinses and reduced spinning to ensure that the laundry is washed gently and rinsed thoroughly 4 Options Option Description Intensive For badly soiled laundry The operation time for each cycle is longer than normal Pre Wash This will add a preliminary washing cycle before the main wash cycle Rinse Press this button to add addition...

Page 34: ... Pause The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing Power Real life case You want to finish a two hour course 3 hours later from now For this you add the Delay End option to the current cycle with the 3 hour setting and press Start Pause at 2 00 p m Then what happens The washing machine starts operating at 3 00 p m an...

Page 35: ...d Lock locks all buttons except for Power To activate or deactivate Child Lock hold down Temp and Spin simultaneously for 3 seconds NOTE To add detergent put more laundry in the drum or change the cycle settings whilst in the Child Lock state you must first deactivate the Child Lock Sound On Off You can turn on or off the key tone beep or alarm Your setting will remain effective after you restart ...

Page 36: ...ashing machine the water temperature is set to 70 C during the Drum Clean cycle but the display can only show 60 C on the control panel CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance DRUM CLEAN reminder The DRUM CLEAN reminder appears on the main screen once every 40 washes It is advisable to perform the DRUM CLEAN reg...

Page 37: ...t Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the mobile device and the washing machine face each other Then the information code will be recognized automatically by the app 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable counteractions NOTE Th...

Page 38: ... or thin metal object B 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B C 4 Open the tube cap and let water in the tube C flow into the container 5 When done close the tube cap and reinsert the tube Then close the filter cover NOTE Use a spacious container because the water in the drum may be more than expected W...

Page 39: ...e from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6 Dry the mesh filter completely in the shade 7 Reinsert the mesh filter into the inlet valve and reconnect the water hose to the inlet valve 8 O...

Page 40: ...n the pump filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 6 Reinsert the pump filter and turn the filter knob to the right NOTE Some pump filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump filter push in and turn it anticlockwise The spring mechanism of the safety knob helps open the filte...

Page 41: ...nt Drawer A 1 While holding down the release lever A on the inner of the drawer slide open the drawer 2 Remove the release lever and the liquid detergent container from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the liquid detergent container to the drawer 6 Slide the drawer inward to cl...

Page 42: ...nect the water hose to the water tap NOTE If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 Turn the Cycle Selector to select a RINSE SPIN 2 Empty the drum and press Star...

Page 43: ...heck the fuse or reset the circuit breaker Water supply is insufficient or no water is supplied Fully open the water tap Make sure the door is properly closed Make sure the water supply hose is not frozen Make sure the water supply hose is not kinked or clogged Make sure there is sufficient water pressure After a cycle detergent remains in the detergent drawer Make sure the washing machine is runn...

Page 44: ...the debris filter is not clogged Close the door and press or tap Start Pause For your safety the washing machine will not tumble or spin unless the door is closed Make sure the drain hose is not frozen or clogged Make sure the drain hose is connected to a drain system that is not clogged If the washing machine is not supplied with sufficient power the washing machine temporarily will not drain or ...

Page 45: ...ower cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press or tap Start Pause to start the washing machine For your safety the washing machine will not tumble or spin unless the door is closed Before the washing machine starts to fill it will make a series of clicking noises to check the door lock and does a quick drain There may be a pause or soak...

Page 46: ...matic temperature control feature as the washing machine determines the water temperature Load is wet at the end of a cycle Use the High or Extra High spin speed Use high efficiency HE detergent to reduce oversudsing Load is too small Small loads one or two items may become unbalanced and not spin completely Make sure the drain hose is not kinked or clogged Leaks water Make sure the door is proper...

Page 47: ...nternet connection to your house is properly established Make sure the router turns on and operates normally Make sure you have installed the latest version of the Smart Control App If a problem persists contact a local Samsung service centre WW75J4213IW_DC68 03506P_EN indd 47 2015 6 17 18 29 16 ...

Page 48: ...Power button is inoperative 4C2 Make sure the cold water supply hose is firmly connected to the cold water tap If it is connected to the hot water tap the laundry may be deformed with some cycles 5C Water is not draining Make sure the drain hose is not frozen or clogged Make sure the drain hose is positioned correctly depending on the connection type Clean the debris filter as it may be clogged Ma...

Page 49: ...ds washing such as a bathrobe or pair of jeans the final spin result might be unsatisfactory and an UB check message will be shown in the display 3C Check the motor for operation Try restarting the cycle If the information code remains contact a customer service centre UC The electronic control needs to be checked Over Voltage Error Check the PCB and wire harness Check if power is supplied properl...

Page 50: ...vice centre NOTE When the washer displays the 1C code the washer do draining for 3 minutes During this time the Power button is inoperative AC Check communications between main and sub PBAs Try power off and restarting the cycle If the information code remains contact a customer service centre If any information code keeps appearing on the screen contact a local Samsung service centre WW75J4213IW_...

Page 51: ...ot iron Delicate fabric Can be dry cleaned using any solvent Item can be washed at 95 C Dry Clean Item can be washed at 60 C Dry clean with perchloride lighter fuel pure alcohol or R113 only Item can be washed at 40 C Dry clean with aviation fuel pure alcohol or R113 only Item can be washed at 30 C Do not dry clean Hand wash only Dry flat Dry clean only Can be hung to dry Can be bleached in cold w...

Page 52: ...t be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturer s instructions Use stain removal products and bleaches before the wash cycle only when strictly necessary Save water and electricity by only washing full loads the exact amount depends upon the p...

Page 53: ... pressure 50 kPa 800 kPa NET weight 67 kg Wash and spin capacity 8 0 kg 7 5 kg Power consumption Washing 220 V 80 W 240 V 80 W Washing and heating 220 V 2000 W 240 V 2400 W Spin 220 240 V 600 W 500 W Pumping 30 W Spin revolutions 1400 rpm 1200 rpm NOTE The design and specifications are subject to change without notice for quality improvement purposes WW75J4213IW_DC68 03506P_EN indd 53 2015 6 17 18...

Page 54: ...Memo WW75J4213IW_DC68 03506P_EN indd 54 2015 6 17 18 29 18 ...

Page 55: ...Memo WW75J4213IW_DC68 03506P_EN indd 55 2015 6 17 18 29 18 ...

Page 56: ...DC68 03506P 00 QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www samsung com au support WW75J4213IW_DC68 03506P_EN indd 56 2015 6 17 18 29 19 ...

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