48
English
Troubl
eshooting
Troubleshooting
Problem
Action
Does not drain and/ or
spin.
•
Make sure the drain hose is straightened all the way to the drain system.
If you encounter a drain restriction, call for service.
•
Make sure the debris
fi
lter is not clogged.
•
Close the door and press or tap
Start/Pause
. For your safety, the washing
machine will not tumble or spin unless the door is closed.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is connected to a drain system that is not
clogged.
•
If the washing machine is not supplied with suf
fi
cient power, the
washing machine temporarily will not drain or spin.
As soon as the washing machine regains suf
fi
cient power, it will operate
normally.
Spinning does not work.
•
Make sure laundry is spread out evenly.
•
Make sure the washing machine is on a
fl
at, stable surface.
•
Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the
fi
nal spin result might be
unsatisfactory, and an “
Ub
” check message will be shown in the display.
The door does not open.
•
Press or tap
Start/Pause
to stop the washing machine.
It may take a few moments for the door lock mechanism to disengage.
•
Make sure all the water in the drum is drained.
•
The door may not open if water remains in the drum. Drain the drum and
open the door manually.
•
Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
Excessive suds.
•
Make sure you use the recommended types of detergent as appropriate.
•
Use high ef
fi
ciency (HE) detergent to prevent oversudsing.
•
Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
•
Non-HE detergent is not recommended.
Cannot apply additional
detergent.
•
Make sure the remaining amount of detergent and fabric softener is not
over the limit.
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2021-11-03 10:58:19
2021-11-03 10:58:19
