Samsung WW50J3 Series, User Manual

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42 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Action
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
• Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
• Make sure the mesh filter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh filter.
• If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufficient power, it will operate
normally.
Fills with the wrong
water temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter
may be clogged.
• While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Load is wet at the
end of a cycle.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
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